At a Glance
- Tasks: Drive sales, provide top-notch customer service, and maintain store presentation.
- Company: Join Big Padlock Self Storage, a vibrant team focused on growth.
- Benefits: Earn £25,775 plus uncapped commission potential of £9,600 annually.
- Other info: Opportunity for personal growth and development in a fast-paced setting.
- Why this job: Be part of a dynamic environment where your impact is valued.
- Qualifications: Retail or customer service experience, strong communication, and sales skills.
The predicted salary is between 25775 - 25775 £ per year.
Are you energetic, sales-driven, and ready to make an impact? Big Padlock Self Storage is on the lookout for a dynamic Assistant Manager to support our Wirral store. You’ll be pivotal in driving business growth and providing exceptional customer service. If you’re enthusiastic, target-oriented, and eager to learn, we want you on our team!
Salary: £25,775 per annum based on a 39-hour working week, plus uncapped earning potential with an OTE of £9,600 per annum on top of basic salary.
What We’re Looking For:
- Experience from the retail or customer service industry, or a background in sales.
- Confidence and a willingness to learn.
- Ability to meet and exceed sales and revenue targets.
- Willingness to work every other Saturday (with a day off during the week).
Experience:
- Managing customers and delivering exceptional service.
- Ability to use Excel.
- Working in a demanding environment with minimal supervision.
- Self-driven, passionate, and committed to surpassing expectations.
- Excellent communication skills.
- Some experience in sales and customer service roles.
Sales and Customer Service:
- Convert prospects into satisfied storage customers.
- Promote and sell add-on products, merchandise, and insurance.
- Provide comprehensive assistance and advice to all customers in-person, over the phone, and via email.
- Ensure customer enquiries are logged and followed up promptly.
- Maintain security awareness among customers.
- Handle customer requests professionally with a focus on excellent service.
Store Presentation:
- Maintain high standards of cleanliness and presentation in all store areas.
- Present packaging materials attractively to boost sales and enhance the retail area.
- Ensure company equipment is well-maintained and report any issues promptly.
- Undertake minor repairs as needed and report maintenance requirements through appropriate channels.
- Present a smart and professional image at all times.
Competencies:
- Superior communication skills.
- Strong sales abilities.
- Target-driven with a relentless drive to succeed.
- Literate and articulate.
- Self-motivated with a passion for exceeding expectations.
- Ability to thrive in a fast-paced environment with minimal supervision.
- Strong decision-making, planning, and prioritisation skills to achieve business results.
General:
- Accurate completion of company policies and procedures.
- Active participation in company meetings and policy development.
- Full implementation of Health and Safety standards within the store.
- Commitment to continuous performance improvement and learning.
- Timely and professional response to administrative and business requests.
Assistant Manager employer: Big Padlock
At Big Padlock Self Storage, we pride ourselves on fostering a vibrant and supportive work culture that empowers our employees to excel. As an Assistant Manager in our Wirral store, you'll enjoy competitive pay, uncapped earning potential, and opportunities for personal and professional growth within a dynamic team environment. Join us to make a meaningful impact while developing your skills in a rewarding retail setting.
StudySmarter Expert Advice🤫
We think this is how you could land Assistant Manager
✨Tip Number 1
Get to know the company inside out! Research Big Padlock Self Storage and understand their values, services, and what makes them tick. This will help you tailor your approach during interviews and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insider info about the company culture and even lead to referrals, which can boost your chances of landing that Assistant Manager role.
✨Tip Number 3
Prepare for the interview by practising common questions related to sales and customer service. Think of examples from your past experiences that highlight your skills and achievements. We want you to shine and show how you can exceed expectations at Big Padlock!
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can leave a lasting impression and shows your enthusiasm for the role. Plus, it keeps you on their radar as they make their decision.
We think you need these skills to ace Assistant Manager
Some tips for your application 🫡
Show Your Enthusiasm:When writing your application, let your passion shine through! We want to see that you're not just looking for a job, but that you're genuinely excited about the opportunity to join our team and make an impact at Big Padlock Self Storage.
Tailor Your Experience:Make sure to highlight your relevant experience in retail or customer service. We’re looking for someone who can drive sales and provide exceptional service, so connect your past roles to what we’re after in the Assistant Manager position.
Be Clear and Concise:Keep your application straightforward and to the point. We appreciate clarity, so avoid fluff and focus on what makes you a great fit for the role. Remember, we want to know how you can help us exceed expectations!
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it shows you’re keen to be part of our team!
How to prepare for a job interview at Big Padlock
✨Know Your Stuff
Before the interview, make sure you understand Big Padlock Self Storage's services and values. Familiarise yourself with their customer service approach and sales strategies. This will help you demonstrate your enthusiasm and show that you're genuinely interested in the role.
✨Show Off Your Sales Skills
Prepare specific examples from your past experiences where you've successfully met or exceeded sales targets. Be ready to discuss how you converted prospects into satisfied customers, as this is crucial for the Assistant Manager role. Highlight your ability to promote products and provide exceptional service.
✨Demonstrate Your Communication Skills
Since excellent communication is key for this position, practice articulating your thoughts clearly. Think about how you would handle customer inquiries or complaints and be prepared to role-play these scenarios during the interview. This will showcase your ability to maintain professionalism under pressure.
✨Be Ready to Learn
Express your willingness to learn and adapt. The company values self-driven individuals who are eager to grow. Share examples of how you've embraced new challenges in the past and how you plan to contribute to the team's success while continuously improving your skills.
