At a Glance
- Tasks: Welcome customers, manage bookings, and serve refreshments in our coffee bar.
- Company: Join a vibrant team focused on exceptional customer experiences.
- Benefits: Career progression, on-the-job training, and a company pension scheme.
- Other info: Full training provided; ideal for students looking for weekend work.
- Why this job: Perfect for those who love interacting with people and want to develop their skills.
- Qualifications: Strong communication skills and a positive attitude are essential.
The predicted salary is between 12 - 15 £ per hour.
Hours: Saturday, 8:30am–6pm - Sunday, 9:30am–5pm. Expected hours: 16 per week.
Description: As a Weekend Host, you will be responsible for providing an exceptional, professional customer experience to our customers whilst they are at our site. This begins with greeting the customer and collecting the required details to ensure that they receive the service we seek to provide. This role predominantly involves providing refreshments for our customers such as tea, coffee, and milkshakes in our in‑house coffee bar.
Responsibilities:
- Greet customers arriving on site.
- Capture and input customer details onto our Customer Record System.
- Effectively control the allocation of customers to our team of Sales Executives to minimise waiting times.
- Provide refreshments for visiting customers.
- Ensure that the Customer Coffee Bar is kept clean and replenished.
- Implement good standards of housekeeping on the Reception Desk to promote a professional image.
- Answer and direct incoming telephone calls to the relevant department.
- Ensure that the Showroom is tidy and well presented with correct marketing material.
Person specification:
- A well‑presented, confident individual who is comfortable communicating to a diverse customer base.
- Good oral and written communication skills.
- Exceptional customer service skills and a positive attitude to customer care.
- Strong organisational skills.
- Acts proactively to add value and follows up to ensure problems remain solved.
- Team player.
Qualifications:
The suitable candidate will possess excellent organisational skills, be presentable, a strong communicator and will possess the skills to deliver an accurate, timely and professional service. The successful applicant will have good IT skills and be competent in the use of multiple Microsoft platforms. Experience within a busy office environment would be preferred, however, full training will be given.
Benefits:
- Opportunities for career progression.
- On‑the‑job training.
- Company pension scheme.
Weekend Receptionist in Warrington employer: Big Motoring World Group
Join our dynamic team as a Weekend Receptionist, where you will be part of a vibrant work culture that prioritises exceptional customer service and teamwork. With opportunities for career progression and comprehensive on-the-job training, we ensure that our employees are well-equipped to thrive in their roles. Located in a welcoming environment, we offer a company pension scheme and a chance to make a meaningful impact on our customers' experiences.
StudySmarter Expert Advice🤫
We think this is how you could land Weekend Receptionist in Warrington
✨Tip Number 1
First things first, make sure you know the company inside out. Research their values, mission, and what they stand for. This will help you tailor your approach and show them you're genuinely interested in being part of their team.
✨Tip Number 2
When you get to the interview, be ready to showcase your customer service skills. Think of examples from your past experiences where you went above and beyond for a customer. We want to see that you can create that exceptional experience they’re looking for!
✨Tip Number 3
Don’t forget to ask questions during your interview! It shows you’re engaged and keen to learn more about the role. Ask about the team dynamics or how they measure success in the Weekend Host position.
✨Tip Number 4
Finally, follow up after your interview with a thank-you email. It’s a simple gesture that can set you apart from other candidates. Remind them why you’re a great fit and express your enthusiasm for the role!
We think you need these skills to ace Weekend Receptionist in Warrington
Some tips for your application 🫡
Show Your Personality:When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to express your enthusiasm for the role and how you connect with our values.
Tailor Your Application:Make sure to customise your application to highlight your relevant skills and experiences. Mention specific examples that demonstrate your customer service skills and organisational abilities, as these are key for the Weekend Receptionist role.
Keep It Professional:While we love a friendly tone, remember to keep your application professional. Use clear language, check your spelling and grammar, and ensure it’s well-structured. A tidy application reflects the standards we uphold at StudySmarter!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, you’ll find all the details you need right there!
How to prepare for a job interview at Big Motoring World Group
✨Know the Role Inside Out
Before your interview, make sure you understand the responsibilities of a Weekend Receptionist. Familiarise yourself with customer service principles and think about how you can provide an exceptional experience. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Practice Your Communication Skills
Since this role involves interacting with a diverse customer base, practice your verbal and written communication skills. You might want to role-play common scenarios, like greeting customers or answering phone calls, to ensure you come across as friendly and professional during the interview.
✨Showcase Your Organisational Skills
Be prepared to discuss how you manage your time and stay organised, especially in a busy environment. Think of examples from past experiences where you successfully handled multiple tasks or maintained a tidy workspace, as this will demonstrate your ability to thrive in the role.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, training opportunities, or what a typical weekend looks like. This shows your enthusiasm for the position and helps you gauge if the company is the right fit for you.
