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- Tasks: Negotiate car valuations and conduct vehicle appraisals with customers.
- Company: Join Big Motoring World, the UK's award-winning car supermarket.
- Benefits: Full training provided, competitive pay, and a fun work environment.
- Why this job: Dive into the automotive world and help customers with their car needs.
- Qualifications: Customer service experience and a passion for learning about cars.
- Other info: Exciting career growth opportunities in a dynamic team.
The predicted salary is between 36000 - 60000 £ per year.
As a vehicle Inspector and valuer, you will be working together with the sales team, fully responsible and accountable for negotiating car valuations for our customers' existing vehicles. You will enjoy and be confident talking to our customers and delivering used car valuations with passion and understanding with your newly found knowledge.
About Big Motoring World: The UK's multi award winning, fast expanding Car Supermarket, Big Motoring World is looking for customer service driven individuals passionate about delivering a great experience. Big Motoring World is known for amazing prices, thousands of cars for sale and a hassle free customer experience. As part of that, we make selling or trading in a car an easy and convenient process for our customers. If you don’t know about cars, don’t worry as our full in-house training will help develop you and get you on the road to a new career.
About you: Ideally, you will have come from a similar background or possibly a retail sales or customer service background and be looking for an exciting challenge in the automotive industry. You will be a keen learner, who is resourceful and wanting to expand your knowledge.
What will you do:
- Welcome customers.
- Learn about our customers' needs.
- Conduct a full vehicle condition appraisal.
- Use our bespoke software and valuation tools to provide a comprehensive vehicle valuation.
- Deliver the valuation in person.
- Agree a purchase or trade in value.
- Be customer focused with excellent communication skills.
- Have the ability to persuade and negotiate.
- Work well under pressure.
- Have excellent administration skills.
- Able to work weekends and Bank Holidays.
Requirements:
- Full UK driving licence. Any job offer that requires driving company vehicles is subject to a DVLA check, and applicants with six or more penalty points or a previous disqualification may not meet our insurance requirements and therefore may not be eligible for employment.
- Basic mechanical knowledge.
- An understanding of car makes and models.
We provide full in-house training, ranging from vehicle appraisals and value presentation to using the latest industry leading vehicle valuations software, with ongoing support with the latest used cars data trends. This is a face to face job and there is no lead generating, prospecting or phone sales involved. We supply a constant stream of customers with cars that need to be valued.
So, what are you waiting for? Send a copy of your CV below to kick start your career at Big Motoring World.
Vehicle Inspector and Underwriter employer: Big Motoring World Group
Contact Detail:
Big Motoring World Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Vehicle Inspector and Underwriter
✨Tip Number 1
Get to know the company inside out! Research Big Motoring World, their values, and what makes them tick. This will help you connect with the team and show that you're genuinely interested in being part of their journey.
✨Tip Number 2
Practice your communication skills! Since you'll be delivering valuations face-to-face, it’s crucial to be confident and clear. Role-play with a friend or family member to get comfortable with discussing car valuations and customer needs.
✨Tip Number 3
Show off your negotiation skills! Think about how you can persuade customers effectively. Prepare some examples of how you've successfully negotiated in the past, even if it's not car-related. It’ll impress the hiring team!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re tech-savvy and ready to embrace the tools we use at Big Motoring World.
We think you need these skills to ace Vehicle Inspector and Underwriter
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that match the Vehicle Inspector and Underwriter role. Highlight any customer service or sales experience you have, as well as any relevant knowledge about cars.
Craft a Compelling Cover Letter: Use your cover letter to showcase your passion for the automotive industry and your eagerness to learn. Mention why you want to join Big Motoring World and how you can contribute to delivering an amazing customer experience.
Show Off Your Communication Skills: Since this role involves interacting with customers, make sure your written application demonstrates your excellent communication skills. Be clear, concise, and friendly in your language to reflect how you would engage with customers.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, you’ll find all the details you need about the role and our company!
How to prepare for a job interview at Big Motoring World Group
✨Know Your Stuff
Familiarise yourself with basic mechanical knowledge and different car makes and models. This will not only boost your confidence but also help you engage more effectively with customers during the interview.
✨Practice Your Pitch
Prepare a brief introduction about yourself and your interest in the automotive industry. Highlight any relevant customer service or sales experience, and be ready to discuss how you can contribute to delivering a great customer experience.
✨Show Your Passion
Demonstrate your enthusiasm for cars and customer service. Share examples of how you've gone above and beyond for customers in the past, as this aligns perfectly with what Big Motoring World values in their team.
✨Ask Smart Questions
Prepare thoughtful questions about the role and the company. Inquire about the training process or how they support employees in staying updated with industry trends. This shows your eagerness to learn and grow within the company.
