At a Glance
- Tasks: Welcome guests and provide top-notch customer service in our showroom.
- Company: Join a dynamic team in a professional and friendly environment.
- Benefits: Earn up to £12.71 per hour with great perks and career growth.
- Other info: Enjoy a vibrant workplace with state-of-the-art facilities and on-the-job training.
- Why this job: Be the face of our company and make a lasting impression on customers.
- Qualifications: Confident communicator with a passion for exceptional customer care.
The predicted salary is between 26400 - 26400 € per year.
Location: Camberley
Salary: Up to £12.71 per hour
Job Type: Full Time, permanent.
Schedule: 2 days off a week
Hours: It is shift work, being a mix of: 09:00-18:30, 10:00-19:30, 11:30-21:00, Saturday 08:30-18:00, Sunday 09:00-18:00
Description: As a Receptionist you will be responsible for providing an exceptional, professional customer experience to our guests whilst they are at our showroom. This begins with greeting the customer and collecting the required details to ensure that they receive the service we seek to provide.
Responsibilities:
- To greet customers arriving on site.
- To capture and input customer details onto our Customer Record System.
- To effectively control the allocation of Customers to our team of Sales Executives to minimise Customer waiting times.
- To provide refreshments for visiting Customers.
- To ensure that the Customer Coffee Bar is kept clean and replenished.
- To implement good standards of Housekeeping on the Reception Desk to promote a professional image.
- To answer and direct incoming telephone calls to the relevant department.
- To ensure that the Showroom is tidy and well presented with correct marketing material.
Person Specification: A well-presented, confident individual who is comfortable communicating to a diverse customer base. Good communicative skills (oral and written). Exceptional customer service skills/a positive attitude to customer care.
Benefits:
- Big rewards scheme
- Opportunities for career progression
- On-the-job training
- Company pension scheme
- State-of-the-art facilities
- Extra perks
Full Time Receptionist in Surrey employer: Big Motoring World Group
Join our dynamic team in Camberley as a Full Time Receptionist, where we prioritise exceptional customer service and professional growth. Enjoy a supportive work culture with opportunities for career progression, on-the-job training, and a comprehensive benefits package including a company pension scheme and a rewards programme. Our state-of-the-art facilities create an inspiring environment for you to thrive in your role.
StudySmarter Expert Advice🤫
We think this is how you could land Full Time Receptionist in Surrey
✨Tip Number 1
First things first, make sure you know the company inside out. Research their values, culture, and what they’re all about. This will help you tailor your approach and show them you’re genuinely interested in being part of their team.
✨Tip Number 2
When you get to the interview, don’t just sit there waiting for questions. Be proactive! Ask insightful questions about the role and the company. This shows you’re engaged and ready to contribute right from the start.
✨Tip Number 3
Dress to impress! As a Receptionist, you’ll be the face of the company, so make sure you look professional and polished. It’s all about making that great first impression, so don’t skimp on the details.
✨Tip Number 4
Finally, don’t forget to follow up after your interview. A quick thank-you email can go a long way in showing your appreciation and keeping you fresh in their minds. Plus, it’s a great chance to reiterate your enthusiasm for the role!
We think you need these skills to ace Full Time Receptionist in Surrey
Some tips for your application 🫡
Show Your Personality:When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to express your enthusiasm for the role and how you can contribute to our team.
Tailor Your CV:Make sure to tailor your CV to highlight relevant experience that matches the job description. Focus on your customer service skills and any previous roles that involved communication and organisation, as these are key for a Receptionist.
Keep It Professional:While we love a friendly tone, remember to keep your application professional. Use clear language, check for spelling and grammar mistakes, and ensure your formatting is neat and tidy – just like our showroom!
Apply Through Our Website:We encourage you to apply through our website for a smoother process. This way, you’ll be directly in our system, and it makes it easier for us to review your application. Plus, it shows you’re keen to join us!
How to prepare for a job interview at Big Motoring World Group
✨Know the Role Inside Out
Before your interview, make sure you understand the responsibilities of a Receptionist. Familiarise yourself with tasks like greeting customers, managing customer details, and maintaining a tidy reception area. This will help you demonstrate your knowledge and enthusiasm for the position.
✨Showcase Your Customer Service Skills
Since this role is all about providing exceptional customer service, think of specific examples from your past experiences where you've gone above and beyond for customers. Be ready to share these stories during the interview to highlight your skills and positive attitude.
✨Practice Your Communication
As a Receptionist, you'll need to communicate effectively with a diverse range of people. Practise speaking clearly and confidently about your experiences. You might even want to do a mock interview with a friend to get comfortable with articulating your thoughts.
✨Dress to Impress
First impressions matter, especially in a customer-facing role. Make sure you dress professionally and present yourself well. This not only shows that you take the interview seriously but also reflects the professional image the company wants to project.
