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- Tasks: Welcome customers and provide top-notch service in a fast-paced environment.
- Company: Join a dynamic team that values professionalism and customer care.
- Benefits: Gain valuable experience, flexible hours, and full training provided.
- Other info: Perfect for those looking to build their career in a vibrant setting.
- Why this job: Be the face of our brand and make a difference in customer experiences.
- Qualifications: Strong communication skills and a positive attitude are essential.
The predicted salary is between 12 - 15 ÂŁ per hour.
As a Receptionist you will be responsible for providing an exceptional, professional customer experience to our customers whilst they are at our site. This begins with greeting the customer and collecting the required details to ensure that they receive the service we seek to provide. You will be expected to provide a helpful and professional service, answer face to face enquiries as well as over the telephone. This is a high energy role suitable for someone who can be an ambassador for our brand within a fast-paced, busy environment.
The suitable candidate will possess excellent organisational skills, be a strong communicator and will possess the skills to deliver an accurate, timely and professional service. The successful applicant will have good IT skills and be competent in the use of Microsoft programmes. Experience within a busy office environment would be preferred, however, full training will be given.
Responsibilities:- To greet customers arriving on site.
- To capture and input customer details onto our Customer Record System.
- To effectively control the allocation of Customers to our team of Sales Executives to minimise Customer waiting times.
- To provide refreshments for visiting Customers.
- To ensure that the Customer Coffee Bar is kept clean and replenished.
- To implement good standards of Housekeeping on the Reception Desk to promote a professional image.
- To answer and direct incoming telephone calls to the relevant department.
- To ensure that the Showroom is tidy and well presented with correct marketing material.
- A well-presented, confident individual who is comfortable communicating to a diverse customer base.
- Good communicative skills (oral and written).
- Exceptional customer service skills/a positive attitude to customer care.
- Strong organisational skills.
- Honesty and integrity.
- Demonstrates a flexible approach to work that is focused on “getting the job done”.
Part-time Receptionist in Norwich employer: Big Motoring World Group
Contact Detail:
Big Motoring World Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Part-time Receptionist in Norwich
✨Tip Number 1
First things first, make sure you know the company inside out. Research their values, mission, and what makes them tick. This way, when you walk in for that interview, you can show them you're not just another candidate – you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your communication skills! Since this role is all about interacting with customers, it’s crucial to be confident and articulate. Try role-playing with a friend or family member to get comfortable answering common questions and showcasing your customer service skills.
✨Tip Number 3
Dress to impress! As a receptionist, you'll be the face of the company, so make sure you look professional and well-presented. Choose an outfit that reflects the brand's image and makes you feel confident – it’ll help you make a great first impression.
✨Tip Number 4
Finally, don’t forget to follow up after your interview! A quick thank-you email can go a long way in showing your enthusiasm for the role. Plus, it keeps you on their radar and shows that you’re proactive – just the kind of attitude they’ll appreciate in a busy environment!
We think you need these skills to ace Part-time Receptionist in Norwich
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to express your enthusiasm for the role and how you can bring a positive vibe to our team.
Tailor Your CV: Make sure to tailor your CV to highlight your customer service experience and organisational skills. Mention any relevant roles where you’ve had to juggle multiple tasks or communicate effectively with customers – we love that!
Be Clear and Concise: Keep your application clear and to the point. Use bullet points if needed to make it easy for us to see your key skills and experiences. Remember, we’re looking for someone who can communicate well, so show us you can do that right from the start!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy – just follow the prompts and you’ll be on your way to joining our team!
How to prepare for a job interview at Big Motoring World Group
✨Show Off Your Customer Service Skills
As a Receptionist, your ability to provide exceptional customer service is key. Prepare examples of how you've handled customer enquiries or resolved issues in the past. This will demonstrate your capability to create a positive experience for customers.
✨Be Organised and Professional
Since this role requires strong organisational skills, think about how you can showcase your ability to manage multiple tasks. Bring a notepad to jot down important points during the interview, and dress smartly to reflect the professional image expected in the role.
✨Practice Your Communication Skills
Effective communication is crucial for this position. Practice answering common interview questions clearly and confidently. You might even want to role-play with a friend to get comfortable speaking about your experiences and how they relate to the job.
✨Familiarise Yourself with Microsoft Programs
Since good IT skills are required, brush up on your knowledge of Microsoft programmes. If you have any specific experience with tools like Excel or Word, be ready to discuss it. Showing that you're tech-savvy will give you an edge in the interview.