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- Tasks: Welcome customers, manage details, and serve refreshments in our vibrant coffee bar.
- Company: Join Big Motoring World, a dynamic workplace focused on exceptional customer experiences.
- Benefits: Enjoy on-the-job training and a company pension scheme.
- Why this job: Kickstart your career while honing your customer service skills in a fun environment.
- Qualifications: Confident communicator with strong organisational skills; experience preferred but not essential.
- Other info: Full training provided; perfect for those looking to grow in a busy office setting.
The predicted salary is between 12 - 16 £ per hour.
As a Weekend Host, you will be responsible for providing an exceptional, professional customer experience to our customers whilst they are at our site. This begins with greeting the customer and collecting the required details to ensure that they receive the service we seek to provide. This role predominantly involves providing refreshments for our customers such as tea, coffee, and milkshakes in our in-house coffee bar.
Responsibilities
- To greet customers arriving on site.
- To capture and input customer details onto our Customer Record System.
- To effectively control the allocation of Customers to our team of Sales Executives to minimise Customer waiting times.
- To provide refreshments for visiting Customers.
- To ensure that the Customer Coffee Bar is kept clean and replenished.
- To implement good standards of Housekeeping on the Reception Desk to promote a professional image.
- To answer and direct incoming telephone calls to the relevant department.
- To ensure that the Showroom is tidy and well presented with correct marketing material.
Person Specification
- A well-presented, confident individual who is comfortable communicating to a diverse customer base.
- Good communicative skills (oral and written).
- Exceptional customer service skills/a positive attitude to customer care.
- Strong organisational skills.
- Acts proactively to add value and follows up to ensure problems remain solved.
- Team player.
- The suitable candidate will possess excellent organisational skills, be presentable, a strong communicator and will possess the skills to deliver an accurate, timely and professional service.
- The successful applicant will have good IT skills and be competent in the use of multiple Microsoft platforms.
- Experience within a busy office environment would be preferred, however, full training will be given.
Opportunities
- On-the-job training.
- Company pension scheme.
Application
So, what are you waiting for? Send a copy of your CV below to kick start your career at Big Motoring World.
Weekend Receptionist in Leeds employer: Big Motoring World Group
Contact Detail:
Big Motoring World Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Weekend Receptionist in Leeds
✨Tip Number 1
First things first, make sure you know the company inside out. Research Big Motoring World and understand their values and customer service approach. This will help you tailor your conversation during interviews and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Practice your communication skills! As a Weekend Host, you'll be interacting with a diverse range of customers. Role-play with a friend or family member to get comfortable with greeting customers and answering their queries. The more confident you are, the better impression you'll make!
✨Tip Number 3
Don’t underestimate the power of a friendly smile and positive attitude. When you walk into that interview, remember that customer service is all about making people feel welcome. Show your enthusiasm for providing an exceptional experience, and they'll see you as a great fit for the role.
✨Tip Number 4
Finally, apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows that you’re proactive and keen on joining our team. So, what are you waiting for? Get that CV ready and let’s get you started on this exciting journey!
We think you need these skills to ace Weekend Receptionist in Leeds
Some tips for your application 🫡
Show Off Your Customer Service Skills: Make sure to highlight your exceptional customer service skills in your application. We want to see how you can create a positive experience for our customers, so share any relevant experiences that showcase your ability to communicate effectively and handle diverse situations.
Keep It Professional and Presentable: Since this role is all about making a great first impression, ensure your CV and cover letter are well-presented and free of errors. We appreciate attention to detail, so take the time to format your documents neatly and use a professional tone throughout.
Tailor Your Application: Don’t just send out the same CV everywhere! Tailor your application to fit the Weekend Receptionist role specifically. Mention your organisational skills and any experience you have in busy environments, as these are key to succeeding in this position.
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It’s the best way to ensure your application gets to us directly, and you’ll find all the details you need to make your application stand out!
How to prepare for a job interview at Big Motoring World Group
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the responsibilities of a Weekend Receptionist. Familiarise yourself with customer service principles and think about how you can provide an exceptional experience. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Show Off Your Communication Skills
As a Weekend Host, you'll be interacting with a diverse range of customers. Practice articulating your thoughts clearly and concisely. You might even want to prepare examples of how you've successfully communicated in previous roles or situations, especially when it comes to resolving issues or providing excellent service.
✨Demonstrate Your Organisational Skills
Being organised is key for this role. Think of specific instances where you've managed multiple tasks effectively. During the interview, you could mention how you would handle busy periods at the reception desk or how you would keep the coffee bar tidy and well-stocked.
✨Dress to Impress
First impressions matter! Make sure you present yourself well for the interview. Dress smartly and maintain a professional appearance, as this reflects the image you’ll be promoting as a Weekend Receptionist. A polished look will help convey your confidence and readiness for the role.