Big Motoring World Group in the UK is recruiting a Senior Customer Operations Manager to lead day-to-day operations across Sales, Finance and After Sales contact centres. This role shapes how teams collaborate, introduces new technology and AI, and uses data to improve customer journeys.
You'll be hands-on, commercially minded and focused on continuous improvement, turning strategy into practical everyday processes that enhance service levels and cost-to-serve across multiple sites.
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Senior Customer Operations & AI Transformation Lead in Gillingham employer: Big Motoring World Group
Big Motoring World Group offers an exciting opportunity to be part of a newly established Finance Lead Generation Team in Gillingham, Kent. With a strong focus on employee development and a collaborative work culture, we provide comprehensive training and growth opportunities to help you excel in your role. Join us for a rewarding career where your contributions directly impact our customers' finance journey and the overall success of the team.
