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For Companies At a Glance
- Tasks: Engage with customers, manage finance enquiries, and convert leads into appointments.
- Company: Join a dynamic team at Big Motoring World in Gillingham, Kent.
- Benefits: Earn up to ÂŁ12.50 per hour, enjoy flexible hours, and access great perks.
- Why this job: Kickstart your career in finance and automotive with full training and growth opportunities.
- Qualifications: No specific experience needed; just a passion for customer service and teamwork.
- Other info: Be part of a new team and make a real impact from day one.
The predicted salary is between 24000 - 30000 ÂŁ per year.
Location: Gillingham, Kent
Job Types: Full-time, Part-time, Permanent
Pay: Up to ÂŁ12.50 per hour
Expected hours: 37.5 per week
We’re building a brand‑new, high‑performing Finance Lead Generation Team at our Gillingham Head Office, and this is your opportunity to get in right at the start. In this role, you’ll support the Lead Generation Manager in delivering a professional, finance‑first customer journey from first enquiry through to qualified appointment. You’ll handle finance‑led customer enquiries, conduct soft and hard credit searches, submit finance proposals, and ensure all customer data is captured accurately. This is an exciting opportunity for someone who thrives in a fast‑paced, customer‑focused environment and enjoys working with both customers and internal sales teams.
Roles and Responsibilities
- Engaging with finance‑led customer enquiries – both inbound and outbound calls, delivering a professional, customer‑focused experience every time.
- Managing customer journeys and live interaction – identifying those checking their credit profile, converting them into full finance proposals, and turning approvals into confirmed appointments.
- Connecting with customers ready to upgrade into a newer car for a similar monthly payment, helping them make confident, informed decisions.
- Maintaining accurate records in our CRM system, ensuring every lead, contact, and proposal is logged, tracked, and followed up to maximise conversion.
- Upholding the highest standards of compliance and quality assurance, ensuring every interaction aligns with our regulatory, ethical, and customer‑service commitments.
What We Offer
- Competitive base salary with a performance‑related bonus rewarding great results – the better your conversion rates, the bigger your rewards.
- Flexible working options, including weekday and weekend shifts, full‑time and part‑time opportunities, designed to support both work‑life balance and outstanding customer service.
- Full training in finance and automotive retail, giving you skills that will grow your career in a thriving, fast‑paced sector.
- Clear progression opportunities within the Financial Services division and across the wider Big Motoring World Group.
Benefits
- Company pension
- Employee discount
- Free parking
- On‑site gym
- On‑site parking
- Store discount
Application Question
Do you live in the Kent area?
Seniority level: Entry level
Employment type: Full‑time
Job function: Marketing and Sales
Industries: Motor Vehicle Manufacturing
Finance Lead Generation Executive employer: Big Motoring World Group
Contact Detail:
Big Motoring World Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Finance Lead Generation Executive
✨Tip Number 1
Get to know the company! Research Big Motoring World and their values. When you understand what they stand for, you can tailor your conversations to show how you fit right in.
✨Tip Number 2
Practice your pitch! You’ll be handling customer enquiries, so being able to communicate clearly and confidently is key. Role-play with a friend or in front of a mirror to nail that first impression.
✨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn or attend local events. Building relationships can give you insider info and might just land you a referral.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in joining our team from the get-go.
We think you need these skills to ace Finance Lead Generation Executive
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Finance Lead Generation Executive role. Highlight any relevant experience in customer service or finance, and don’t forget to showcase your ability to handle enquiries and manage customer journeys.
Craft a Catchy Cover Letter: Your cover letter is your chance to shine! Use it to express your enthusiasm for the role and the company. Mention why you’re excited about joining our new Finance Lead Generation Team and how you can contribute to delivering a top-notch customer experience.
Show Off Your Skills: In your application, be sure to highlight skills that align with the job description, like communication, attention to detail, and your ability to work in a fast-paced environment. We want to see how you can engage with customers and manage their journeys effectively!
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates regarding your application status.
How to prepare for a job interview at Big Motoring World Group
✨Know Your Finance Basics
Brush up on your finance knowledge before the interview. Understand key terms and concepts related to finance lead generation, as this will help you engage confidently with the interviewer and demonstrate your enthusiasm for the role.
✨Showcase Your Customer Service Skills
Prepare examples of how you've provided excellent customer service in previous roles. Since this position is all about delivering a professional, customer-focused experience, being able to share specific instances where you’ve gone above and beyond will set you apart.
✨Familiarise Yourself with CRM Systems
Since maintaining accurate records in a CRM system is crucial for this role, it’s a good idea to familiarise yourself with common CRM tools. If you have experience with any, be ready to discuss how you used them to track leads and manage customer interactions.
✨Prepare Questions About the Role
Think of insightful questions to ask the interviewer about the Finance Lead Generation Team and the company culture. This shows your genuine interest in the position and helps you assess if it’s the right fit for you.
