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- Tasks: Assist customers with finance applications and ensure smooth vehicle purchase transactions.
- Company: Dynamic automotive company focused on customer satisfaction.
- Benefits: Competitive salary, bonus scheme, and opportunities for professional growth.
- Other info: Full-time role with weekend shifts; driving license preferred.
- Why this job: Join a friendly team and make a real difference in customer experiences.
- Qualifications: Strong admin skills, great communication, and a positive attitude.
The predicted salary is between 27693 - 27693 £ per year.
The Finance Assistants deal with all Finance and Insurance transactions for customers to complete the purchase of their vehicle within our Showroom. You will provide a professional, friendly and efficient service to our Customers when purchasing a vehicle, ensuring a positive Customer experience. We also offer a bonus scheme for our Financial Administrators.
Responsibilities
- To assist the Customer with completing online Finance Applications.
- To take accurate payment for vehicles sold.
- To ensure that Customers are kept informed of the transaction process.
- To ensure that duties are carried out diligently and within FCA compliance standards.
- To maintain accurate and up-to-date records, using Company systems to log data.
- To ensure that all point-of-sale materials are displayed in all offices.
- Build relationships with Customers with a view to receiving positive Trust Pilot Reviews, and repeat future business.
- To undertake administrative duties as required to support the Finance Team.
- Complete paperwork tasks efficiently and in a timely manner ensuring high levels of accuracy.
- To conduct any other reasonable duties as requested.
Essential Skills
- Strong administration and interpersonal/communication skills.
- Exceptional customer service skills/a positive attitude to customer care.
- Willingness to learn.
Finance Assistant employer: Big Motoring World Group
Contact Detail:
Big Motoring World Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Finance Assistant
✨Tip Number 1
Network like a pro! Reach out to friends, family, or even former colleagues who might have connections in the finance industry. A personal recommendation can go a long way in landing that Finance Assistant role.
✨Tip Number 2
Prepare for the interview by researching the company and its values. Show them you’re not just another candidate; you’re genuinely interested in their mission and how you can contribute to their success.
✨Tip Number 3
Practice your customer service skills! Since this role is all about providing a top-notch experience, think of examples from your past where you’ve gone above and beyond for a customer. Be ready to share these during your interview.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who take the initiative to connect with us directly.
We think you need these skills to ace Finance Assistant
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience and skills that match the Finance Assistant role. We want to see how your background fits with what we're looking for, so don’t be shy about showcasing your strengths!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re excited about the role and how you can contribute to our team. Keep it friendly and professional, just like we do at StudySmarter.
Show Off Your Customer Service Skills: Since this role involves a lot of customer interaction, make sure to highlight any previous experience in customer service. We love candidates who can demonstrate their ability to create positive experiences for customers!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy – just a few clicks and you’re done!
How to prepare for a job interview at Big Motoring World Group
✨Know Your Numbers
As a Finance Assistant, you'll be dealing with transactions and payments. Brush up on your financial terminology and be ready to discuss how you handle numbers accurately. This shows you're not just familiar with the role but also confident in your skills.
✨Customer Service is Key
Since the job involves providing a friendly and efficient service, prepare examples of how you've delivered exceptional customer service in the past. Think about specific situations where you turned a negative experience into a positive one.
✨FCA Compliance Awareness
Understanding FCA compliance is crucial for this role. Familiarise yourself with the basics of FCA regulations and be prepared to discuss how you would ensure compliance in your daily tasks. This will demonstrate your commitment to maintaining high standards.
✨Show Your Team Spirit
The role requires working closely with the Finance Team. Be ready to talk about your experience in team settings and how you contribute to a positive work environment. Highlight any instances where collaboration led to successful outcomes.