Full Time Receptionist in Chatham

Chatham Full-Time On-site

Apply Now

Location: Blue Bell Hill

Salary: Up to £12.71 per hour

Job Type: Full Time

Schedule: 2 days off a week, weekend work is required

Hours: 42.5 hours

Description

As a Receptionist you will be responsible for providing an exceptional, professional customer experience to our customers whilst they are at our site. This begins with greeting the customer and collecting the required details to ensure that they receive the service we seek to provide. You will be expected to provide a helpful and professional service, answer face to face inquiries as well as over the telephone. Other administrative tasks such as processing the daily post and answering emails will also be part of this role. This is a high energy role suitable for someone who can be an ambassador for our brand within a fast-paced, busy environment.

Responsibilities

To greet customers arriving on site.
To capture and input customer details onto our Customer Record System.
To effectively control the allocation of Customers to our team of Sales Executives to minimise Customer waiting times.
To provide refreshments for visiting Customers.
To ensure that the Customer Coffee Bar is kept clean and replenished.
To implement good standards of Housekeeping on the Reception Desk to promote a professional image.
To answer and direct incoming telephone calls to the relevant department.
To ensure that the Showroom is tidy and well presented with correct marketing material.

Person Specification

A well-presented, confident individual who is comfortable communicating to a diverse customer base
Good communicative skills (oral and written)
Exceptional customer service skills/a positive attitude to customer care

Benefits

Big rewards scheme
Opportunities for career progression
On-the-job training
Company pension scheme
State-of-the-art facilities

#J-18808-Ljbffr