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- Tasks: Assist customers with finance applications and ensure smooth vehicle purchase transactions.
- Company: Dynamic automotive company focused on customer satisfaction.
- Benefits: Competitive salary, bonus scheme, and opportunities for professional growth.
- Other info: Flexible working hours with weekend shifts required.
- Why this job: Join a friendly team and make a real difference in customer experiences.
- Qualifications: Strong admin skills, exceptional customer service, and a willingness to learn.
The predicted salary is between 27693 - 27693 £ per year.
The Finance Assistants deal with all Finance and Insurance transactions for customers to complete the purchase of their vehicle within our Showroom. You will provide a professional, friendly and efficient service to our Customers when purchasing a vehicle, ensuring a positive Customer experience. We also offer a bonus scheme for our Financial Administrators.
Responsibilities
- To assist the Customer with completing online Finance Applications.
- To take accurate payment for vehicles sold.
- To ensure that Customers are kept informed of the transaction process.
- To ensure that duties are carried out diligently and within FCA compliance standards.
- To maintain accurate and up-to-date records, using Company systems to log data.
- To ensure that all point-of-sale materials are displayed in all offices.
- Build relationships with Customers with a view to receiving positive Trust Pilot Reviews, and repeat future business.
- To undertake administrative duties as required to support the Finance Team.
- Complete paperwork tasks efficiently and in a timely manner ensuring high levels of accuracy.
- To conduct any other reasonable duties as requested.
Essential Skills
- Strong administration and interpersonal/communication skills.
- Exceptional customer service skills/a positive attitude to customer care.
- Willingness to learn F&I processes, add-ons and products.
- A well-presented, confident individual who is comfortable communicating to a diverse customer base.
- Effective time management and flexibility in working patterns needed.
Finance Assistant in Cannock employer: Big Motoring World Group
Contact Detail:
Big Motoring World Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Finance Assistant in Cannock
✨Tip Number 1
Get to know the company! Research their values and culture so you can tailor your approach during interviews. This shows you're genuinely interested and helps you connect with the team.
✨Tip Number 2
Practice makes perfect! Prepare for common interview questions related to finance and customer service. Role-play with a friend or use online resources to boost your confidence.
✨Tip Number 3
Network like a pro! Reach out to current employees on LinkedIn or attend industry events. Building relationships can give you insider info and even lead to referrals.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a thank-you email expressing your appreciation for the opportunity. It keeps you fresh in their minds and shows your enthusiasm for the role.
We think you need these skills to ace Finance Assistant in Cannock
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Finance Assistant role. Highlight your relevant experience and skills, especially in administration and customer service, as these are key for us.
Craft a Compelling Cover Letter: Your cover letter should reflect your enthusiasm for the position. Share why you want to join our team at StudySmarter and how you can contribute to providing an exceptional customer experience.
Showcase Your Communication Skills: Since this role involves dealing with customers, it's important to demonstrate your strong communication skills. Use clear and concise language in your application to show us you can effectively engage with a diverse customer base.
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It helps us keep track of your application and ensures you don’t miss any important updates from us!
How to prepare for a job interview at Big Motoring World Group
✨Know Your Numbers
Brush up on your financial knowledge and be ready to discuss basic finance concepts. Understanding how finance applications work and being able to explain them clearly will show that you're prepared and knowledgeable.
✨Customer Service is Key
Prepare examples of how you've provided exceptional customer service in the past. Think about specific situations where you went above and beyond to help a customer, as this role heavily relies on building positive relationships.
✨Show Your Organisational Skills
Since the role involves maintaining accurate records and completing paperwork efficiently, be ready to discuss your organisational strategies. Share how you manage your time and ensure accuracy in your work.
✨Dress to Impress
First impressions matter! Make sure you present yourself well for the interview. Dress smartly and professionally to reflect the company’s values and the importance of the role.