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- Tasks: Run food and drinks, serve wine and desserts, and create memorable experiences for guests.
- Company: Join Big Mamma, a vibrant French Italian restaurant group with a passion for authentic cuisine.
- Benefits: Earn £15.21 per hour, enjoy tasty staff meals, and receive a 15% discount at all restaurants.
- Why this job: Be part of a fun team, spread joy, and grow your skills in a dynamic environment.
- Qualifications: Bring a big smile, great energy, and previous hospitality experience.
- Other info: Flexible hours, career growth opportunities, and mental health support available.
The predicted salary is between 12 - 16 £ per hour.
Big Mamma is a French Italian restaurant group founded by Victor Lugger and Tigrane Seydoux. Over the past 8 years, we have opened the doors to 24 restaurants in Europe (France, Monaco, England, Spain, Germany, Belgium and Italy). Our mission? To share with our customers 100% homemade authentic Italian dishes in beautifully designed spaces, with big smiles!
Join our amazing team as our Food and Drinks Runner!
YOUR MISSION:
- You will be part of a BIG MAMMA floor team!
- You will be running food and drinks as well as serving wine, desserts and pasta directly to our guests at the table.
- You will be opening and closing the floor, polishing cutlery and folding napkins.
- You will respect health and safety standards and maintain cleanliness and organisation across the floor.
- You will spread magic and make our customers live the best moment of their day!
- You will embody Big Mamma values: have a warm, smiling, professional attitude towards the customers, help your colleagues during service and demonstrate a "problem solver" attitude.
YOUR SKILLS:
- Big Smile and passion for Italian food!
- Great energy, proactive attitude and team spirit.
- Excellent customer service and communication skills.
- Previous experience in hospitality.
- Flexible availability, including weekends and evenings.
OUR OFFER:
- Permanent, full-time position.
- £15.21 per hour + Tronc Point.
- 5 days working week with 2 consecutive days off.
- Tasty staff food served family style.
- 15% Employee discount in all of our restaurants.
- £500 referral bonus when you refer a friend.
- Employee of the Month award.
- Open Up - free, confidential mental health and wellness support.
- Wagestream: Financial Well-Being platform that allows you to access your wages between paydays.
- Regular training & growth opportunities.
- Mobility across all of our venues in the UK and Europe.
BIG MAMMA is an equal opportunity employer. Qualified applicants will be considered for employment without regard to sex, gender identity, sexual orientation, colour, religion, national origin, disability, age or any other characteristic protected by law.
Runner - London employer: Big Mamma
Contact Detail:
Big Mamma Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Runner - London
✨Tip Number 1
Get to know the restaurant vibe! Before you apply, pop in for a meal or a drink. This way, you can soak up the atmosphere and get a feel for the team. Plus, it gives you a chance to chat with staff and show your enthusiasm!
✨Tip Number 2
When you’re at the restaurant, don’t be shy! Introduce yourself to the team and express your interest in the Runner position. A friendly face is hard to forget, and it shows you’re genuinely keen on joining the Big Mamma family.
✨Tip Number 3
Show off your personality during any informal chats or interviews. Big Mamma loves a warm smile and a positive attitude, so let your passion for Italian food shine through. Remember, they want someone who fits into their vibrant culture!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, you can keep an eye on any updates or new opportunities that pop up. We’re excited to see you join the team!
We think you need these skills to ace Runner - London
Some tips for your application 🫡
Show Your Passion for Food: When you're writing your application, let your love for Italian food shine through! We want to see that big smile and enthusiasm for the dishes we serve. Share any experiences that highlight your passion for hospitality and food.
Be Yourself: We’re all about authenticity at Big Mamma, so don’t be afraid to let your personality come through in your application. Use a friendly tone and show us who you are – we love a warm, professional attitude!
Highlight Team Spirit: As a Runner, teamwork is key! Make sure to mention any previous experiences where you’ve worked well with others. We want to know how you contribute to a positive atmosphere and help your colleagues during busy times.
Apply Through Our Website: To make sure your application gets to us directly, apply through our website! It’s the best way to ensure we see your amazing application and get you one step closer to joining our fantastic team.
How to prepare for a job interview at Big Mamma
✨Know the Menu Inside Out
Familiarise yourself with Big Mamma's menu, especially the Italian dishes. Being able to talk about your favourite meals and why you love them will show your passion for the food and impress your interviewers.
✨Show Off Your Smile!
Since a big smile is part of the job, practice your warmest smile before the interview. Remember, they want someone who can spread joy to customers, so let your personality shine through!
✨Demonstrate Team Spirit
Prepare examples of how you've worked well in a team before. Whether it’s helping colleagues during busy shifts or solving problems together, showing that you’re a team player will resonate well with the interviewers.
✨Be Ready for Scenario Questions
Think about potential scenarios you might face as a runner, like handling a difficult customer or managing multiple orders. Practising your responses will help you demonstrate your problem-solving skills and customer service attitude.
