At a Glance
- Tasks: Deliver unforgettable dining experiences and master our delicious Italian menu.
- Company: Join Big Mamma, a vibrant French-Italian restaurant group with a B Corp certification.
- Benefits: Competitive pay, daily staff meals, discounts, and mental health support.
- Other info: Flexible hours, career progression, and opportunities across UK and Europe.
- Why this job: Be part of a high-energy team and create memorable moments for guests.
- Qualifications: Passion for food, strong communication skills, and previous experience in hospitality.
The predicted salary is between 25000 - 30000 £ per year.
Big Mamma is a French-Italian restaurant group founded by Victor Lugger and Tigrane Seydoux. For over a decade, we’ve been bringing bold Italian flavours, 100% homemade food and vibrant, high-energy hospitality to life across our restaurants worldwide. Big Mamma is also a certified B Corp, committed to doing business in a way that respects people, producers and the planet. We’re now looking for a passionate Waiter/Waitress to join our team!
The role
- As a Waiter/Waitress at Big Mamma, you’ll be part of our energetic front-of-house team, delivering memorable experiences to every guest.
- Take care of all guests in your section, following the steps of service, providing recommendations, upselling and processing payments.
- Master our menu, including dishes, wines and cocktails.
- Open and close your section of the floor with professionalism.
- Maintain cleanliness, organisation and health & safety standards across the floor.
- Support your colleagues during service and contribute to a positive, high-energy environment.
- Create memorable moments for our guests with a warm, friendly and professional attitude.
About you
- Passion for Italian food and excellent customer service.
- High energy, proactive attitude and team spirit.
- Strong communication skills and previous experience as a waiter/waitress in a busy restaurant.
- Flexible availability, including evenings and weekends.
What Big Mamma offers
- Competitive pay: £12.21 + Tronc.
- Permanent, full-time position.
- 5-day working week with 2 days off.
- Daily staff meals.
- 15% discount across all Big Mamma restaurants (UK and Ireland).
- £500 employee referral bonus.
- Wagestream – access your pay between paydays.
- Mental health & wellbeing support (Open Up).
- Continuous training and career progression.
- Mobility across UK and European venues.
Big Mamma Ltd is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based on religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, disability status, or gender reassignment.
Waiter/Waitress - UK in Manchester employer: Big Mamma
At Big Mamma, we pride ourselves on being an exceptional employer, offering a vibrant work culture that celebrates diversity and inclusivity. As a Waiter/Waitress, you'll enjoy competitive pay, daily staff meals, and opportunities for continuous training and career progression, all while working in a high-energy environment that values your passion for Italian cuisine and customer service. With the added benefits of flexible working hours and mobility across our UK and European venues, Big Mamma is the perfect place for those seeking meaningful and rewarding employment.
StudySmarter Expert Advice🤫
We think this is how you could land Waiter/Waitress - UK in Manchester
✨Tip Number 1
Get to know the restaurant! Before your interview, pop in for a meal or a drink. This way, you can chat about your experience and show off your passion for Italian food during the interview.
✨Tip Number 2
Practice your communication skills! Role-play with a friend or family member to get comfortable talking about your previous experiences and how you handle busy service times. It’ll help you shine when it counts!
✨Tip Number 3
Show your team spirit! During the interview, share examples of how you've supported your colleagues in the past. Big Mamma loves a high-energy environment, so let them know you’re all about teamwork.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, you can easily keep track of your application status and any updates from us.
We think you need these skills to ace Waiter/Waitress - UK in Manchester
Some tips for your application 🫡
Show Your Passion:Let your love for Italian food and hospitality shine through in your application. We want to see that you’re not just looking for a job, but that you genuinely care about creating memorable experiences for our guests.
Tailor Your CV:Make sure your CV highlights relevant experience, especially in busy restaurant settings. We’re looking for high-energy team players, so don’t forget to mention any previous roles where you’ve thrived in a fast-paced environment.
Be Professional Yet Friendly:Your written application should reflect the warm and friendly attitude we value at Big Mamma. Use a professional tone, but don’t be afraid to let your personality shine through – we want to get to know the real you!
Apply Through Our Website:For the best chance of joining our vibrant team, make sure to apply directly through our website. It’s the easiest way for us to see your application and get you one step closer to being part of the Big Mamma family!
How to prepare for a job interview at Big Mamma
✨Know the Menu Inside Out
Before your interview, make sure you familiarise yourself with Big Mamma's menu. Understand the dishes, wines, and cocktails they offer. This will not only impress your interviewers but also show your genuine passion for Italian food.
✨Show Off Your Customer Service Skills
Prepare to discuss your previous experiences in customer service. Think of specific examples where you went above and beyond for a guest. Big Mamma values memorable experiences, so highlight how you can contribute to that high-energy environment.
✨Demonstrate Team Spirit
Being part of a front-of-house team means collaboration is key. Be ready to share instances where you supported your colleagues during busy shifts. This will showcase your proactive attitude and ability to thrive in a bustling restaurant setting.
✨Be Flexible and Positive
Big Mamma looks for individuals who are flexible with their availability and maintain a positive attitude. During the interview, express your willingness to work evenings and weekends, and convey your enthusiasm for creating memorable moments for guests.
