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- Tasks: Serve delicious food and drinks while creating memorable experiences for our guests.
- Company: Join the vibrant Big Mamma family, known for authentic Italian cuisine.
- Benefits: Enjoy competitive pay, tasty staff meals, and a 15% discount at all restaurants.
- Why this job: Be part of a fun team and spread joy through amazing food and service.
- Qualifications: Bring your big smile, passion for food, and great customer service skills.
- Other info: Flexible hours, growth opportunities, and mental health support available.
The predicted salary is between 11 - 13 £ per hour.
Big Mamma is a French Italian restaurant group founded by Victor Lugger and Tigrane Seydoux. Over the past 8 years, we have opened the doors to 27 restaurants in Europe (France, Monaco, England, Spain, Germany, Belgium and Italy). Our mission? To share with our customers 100% homemade authentic Italian dishes in beautifully designed spaces, with big smiles.
Join our amazing team as our Food and Drinks Runner.
YOUR MISSION:
- You will be part of a BIG MAMMA floor team.
- You will be running food and drinks as well as serving wine, desserts and pasta directly to our guests at the table.
- You will be opening and closing the floor, polishing cutlery and folding napkins.
- You will respect health and safety standards and maintain cleanliness and organisation across the floor.
- You will spread magic and make our customers live the best moment of their day.
- You will embody Big Mamma values: have a warm, smiling, professional attitude towards the customers, help your colleagues during service and demonstrate a "problem solver" attitude.
YOUR SKILLS:
- Big Smile and passion for Italian food.
- Great energy, proactive attitude and team spirit.
- Excellent customer service and communication skills.
- Previous experience in hospitality.
- Flexible availability, including weekends and evenings.
OUR OFFER:
- Permanent, full-time position.
- £***** per hour + Tronc.
- 5 days working week with 2 consecutive days off.
- Tasty staff food served family-style.
- 15% Employee discount in all of our restaurants.
- £500 referral bonus when you refer a friend.
- Employee of the Month award.
- Open Up - free, confidential mental health and wellness support.
- Wagestream: Financial Well-Being platform that allows you to access your wages between paydays.
- Regular training growth opportunities.
- Mobility across all of our venues in the UK and Europe.
BIG MAMMA is an equal opportunity employer. Qualified applicants will be considered for employment without regard to sex, gender identity, sexual orientation, colour, religion, national origin, disability, age or any other characteristic protected by law.
Runner in Manchester employer: Big Mamma
Contact Detail:
Big Mamma Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Runner in Manchester
✨Tip Number 1
Get to know the restaurant vibe! Before you apply, pop in for a meal or a drink. This way, you can see how the team operates and get a feel for the atmosphere. Plus, it gives you something to chat about during your interview!
✨Tip Number 2
Network like a pro! Talk to friends or acquaintances who work in hospitality or have connections at Big Mamma. A friendly referral can make all the difference when it comes to landing that runner position.
✨Tip Number 3
Show off your personality! When you get an interview, let your passion for Italian food and customer service shine through. Remember, they’re looking for someone with a big smile and great energy, so be yourself and have fun!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, you can keep an eye on any new openings and updates directly from us!
We think you need these skills to ace Runner in Manchester
Some tips for your application 🫡
Show Your Passion: When you're writing your application, let your love for Italian food and hospitality shine through. We want to see that big smile and enthusiasm for the role – it’s what makes you a perfect fit for our team!
Be Yourself: Don’t be afraid to show your personality in your application. We’re looking for genuine people who can spread magic and create memorable moments for our guests. So, let us know what makes you unique!
Highlight Relevant Experience: If you've got previous experience in hospitality, make sure to mention it! Talk about your customer service skills and any roles where you’ve worked as part of a team. We love seeing how you can contribute to our vibrant atmosphere.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and get to know you better. Plus, it shows you’re serious about joining our Big Mamma family!
How to prepare for a job interview at Big Mamma
✨Know the Menu Inside Out
Familiarise yourself with Big Mamma's menu, especially the Italian dishes. Being able to talk about your favourite meals or suggest pairings shows your passion for the food and helps you connect with the interviewers.
✨Show Off Your Smile
Since a big smile is part of the job, practice your warmest smile before the interview. Remember, they want someone who can spread joy to customers, so let your personality shine through!
✨Demonstrate Team Spirit
Prepare examples of how you've worked well in a team before. Whether it’s helping colleagues during busy shifts or solving problems together, showing that you’re a team player will resonate well with their values.
✨Be Ready for Scenario Questions
Think about potential scenarios you might face as a runner, like handling a difficult customer or managing a busy service. Practising your responses will help you demonstrate your problem-solving attitude effectively.
