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For Companies At a Glance
- Tasks: Deliver unforgettable dining experiences and master our delicious menu.
- Company: Join Big Mamma, a vibrant French-Italian restaurant group with a B Corp certification.
- Benefits: Competitive pay, daily staff meals, discounts, and mental health support.
- Why this job: Be part of a high-energy team and grow your career in hospitality.
- Qualifications: Passion for Italian food, strong communication skills, and previous experience preferred.
- Other info: Flexible hours, continuous training, and opportunities across UK and Europe.
The predicted salary is between 25400 - 25400 £ per year.
Big Mamma is a French-Italian restaurant group founded by Victor Lugger and Tigrane Seydoux. For over a decade, we’ve been bringing bold Italian flavours, 100% homemade food and vibrant, high-energy hospitality to life across our restaurants worldwide. Big Mamma is also a certified B Corp, committed to doing business in a way that respects people, producers and the planet. We’re now looking for a passionate Waiter/Waitress to join our team!
The role
- As a Waiter/Waitress at Big Mamma, you’ll be part of our energetic front-of-house team, delivering memorable experiences to every guest.
- You will take care of all guests in your section, following the steps of service, providing recommendations, upselling and processing payments.
- Master our menu, including dishes, wines and cocktails.
- Open and close your section of the floor with professionalism.
- Maintain cleanliness, organisation and health & safety standards across the floor.
- Support your colleagues during service and contribute to a positive, high-energy environment.
- Create memorable moments for our guests with a warm, friendly and professional attitude.
About you
- Passion for Italian food and excellent customer service.
- High energy, proactive attitude and team spirit.
- Strong communication skills and previous experience as a waiter/waitress in a busy restaurant.
- Flexible availability, including evenings and weekends.
What Big Mamma offers
- Competitive pay: £12.21 + Tronc.
- Permanant, full-time position.
- 5-day working week with 2 days off.
- Daily staff meals.
- 15% discount across all Big Mamma restaurants (UK and Ireland).
- £500 employee referral bonus.
- Wagestream – access your pay between paydays.
- Mental health & wellbeing support (Open Up).
- Continuous training and career progression.
- Mobility across UK and European venues.
Big Mamma Ltd is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based on religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, disability status, or gender reassignment.
Dynamic Waiter/Waitress - Career Growth, Mobility, Perks in Manchester employer: Big Mamma
Contact Detail:
Big Mamma Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Dynamic Waiter/Waitress - Career Growth, Mobility, Perks in Manchester
✨Tip Number 1
Get to know the restaurant vibe! Before you apply, pop into Big Mamma and soak up the atmosphere. Chat with the staff, see how they interact with guests, and get a feel for the energy. This will help you tailor your approach when you do apply!
✨Tip Number 2
Show off your passion for Italian food! When you get the chance to speak with someone from the team, share your love for Italian cuisine and any experiences you've had in similar roles. It’s all about making that personal connection!
✨Tip Number 3
Be ready to demonstrate your skills! If you land an interview, be prepared to showcase your customer service abilities. Maybe even role-play a scenario where you recommend a dish or handle a tricky situation. Show them you can bring that high-energy hospitality they’re after!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re serious about joining the Big Mamma family. Don’t forget to follow up after applying – a little nudge can go a long way!
We think you need these skills to ace Dynamic Waiter/Waitress - Career Growth, Mobility, Perks in Manchester
Some tips for your application 🫡
Show Your Passion: When writing your application, let your love for Italian food and hospitality shine through. We want to see that you’re not just looking for a job, but that you genuinely care about creating memorable experiences for our guests.
Tailor Your CV: Make sure your CV highlights relevant experience in busy restaurants. We’re looking for strong communication skills and a proactive attitude, so don’t forget to mention any specific achievements or responsibilities that showcase these traits.
Be Professional Yet Friendly: Your written application should reflect the warm and friendly vibe we have at Big Mamma. Use a professional tone, but don’t be afraid to let your personality come through – we want to know the real you!
Apply Through Our Website: To make sure your application gets to us directly, apply through our website. It’s the best way to ensure we see your enthusiasm and passion for joining our team at Big Mamma!
How to prepare for a job interview at Big Mamma
✨Know the Menu Inside Out
Before your interview, make sure you’re familiar with Big Mamma's menu. This includes not just the dishes but also the wines and cocktails. Being able to discuss your favourite items and suggest pairings will show your passion for Italian food and impress your interviewers.
✨Show Off Your Customer Service Skills
Prepare examples from your previous experience where you provided excellent customer service. Think about times when you went above and beyond for a guest or handled a difficult situation. This will demonstrate your proactive attitude and ability to create memorable moments for guests.
✨Emphasise Team Spirit
Big Mamma values a high-energy team environment, so be ready to talk about how you support your colleagues during busy shifts. Share stories that highlight your teamwork skills and how you contribute to a positive atmosphere in the restaurant.
✨Be Flexible and Open-Minded
Since the role requires flexible availability, express your willingness to work evenings and weekends. Show that you’re adaptable and ready to take on different responsibilities, which is crucial in a dynamic restaurant setting like Big Mamma.