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For Companies At a Glance
- Tasks: Deliver unforgettable dining experiences and master our delicious Italian menu.
- Company: Join Big Mamma, a vibrant French-Italian restaurant group with a passion for hospitality.
- Benefits: Earn £12.71/hour plus 15% service charge, enjoy daily meals and discounts.
- Why this job: Be part of a high-energy team and create memorable moments for guests.
- Qualifications: Passion for food, strong communication skills, and previous experience in a busy restaurant.
- Other info: Flexible hours, career progression, and a commitment to diversity and inclusion.
The predicted salary is between 26400 - 26400 £ per year.
Big Mamma is a French-Italian restaurant group founded by Victor Lugger and Tigrane Seydoux. For over a decade, we’ve been bringing bold Italian flavours, 100% homemade food and vibrant, high-energy hospitality to life across our restaurants worldwide. Big Mamma is also a certified B Corp, committed to doing business in a way that respects people, producers and the planet. We’re now looking for a passionate Waiter/Waitress to join our team!
The role
- As a Waiter/Waitress at Big Mamma, you’ll be part of our energetic front-of-house team, delivering memorable experiences to every guest.
- Take care of all guests in your section, following the steps of service, providing recommendations, upselling and processing payments.
- Master our menu, including dishes, wines and cocktails.
- Open and close your section of the floor with professionalism.
- Maintain cleanliness, organisation and health & safety standards across the floor.
- Support your colleagues during service and contribute to a positive, high-energy environment.
- Create memorable moments for our guests with a warm, friendly and professional attitude.
About you
- Passion for Italian food and excellent customer service.
- High energy, proactive attitude and team spirit.
- Strong communication skills and previous experience as a waiter/waitress in a busy restaurant.
- Flexible availability, including evenings and weekends.
What Big Mamma offers
- £12.71 /h
- 15% of the service charge you generate in your section.
- Permanant, full-time position.
- 5-day working week with 2 days off.
- Daily staff meals.
- 15% discount across all Big Mamma restaurants (UK and Ireland).
- £500 employee referral bonus.
- Wagestream - access your pay between paydays.
- Mental health & wellbeing support (Open Up).
- Continuous training and career progression.
- Mobility across UK and European venues.
Big Mamma Ltd is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based on religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, disability status, or gender reassignment.
Waiter/Waitress - London - London employer: Big Mamma
Contact Detail:
Big Mamma Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Waiter/Waitress - London - London
✨Tip Number 1
Get to know the restaurant vibe! Before you apply, pop in for a meal or a drink. This way, you can soak up the atmosphere and get a feel for the team. Plus, it gives you a chance to chat with staff and show your enthusiasm!
✨Tip Number 2
When you’re ready to apply, do it through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining the Big Mamma family.
✨Tip Number 3
Prepare for the interview by brushing up on your knowledge of Italian cuisine and our menu. Being able to talk passionately about food will definitely impress us and show that you’re a great fit for the role!
✨Tip Number 4
Don’t forget to showcase your personality! We love high-energy, friendly vibes, so let your passion for hospitality shine through during your interview. Remember, we’re looking for someone who can create memorable moments for our guests!
We think you need these skills to ace Waiter/Waitress - London - London
Some tips for your application 🫡
Show Your Passion: Let your love for Italian food and hospitality shine through in your application. We want to see that you’re not just looking for a job, but that you genuinely care about creating memorable experiences for our guests.
Master the Menu: Familiarise yourself with our menu before applying. Mentioning specific dishes or drinks you love can really impress us and show that you’re ready to hit the ground running!
Highlight Your Experience: If you've worked in a busy restaurant before, make sure to highlight that experience. We value strong communication skills and a proactive attitude, so share examples of how you've excelled in similar roles.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at Big Mamma
✨Know the Menu Inside Out
Before your interview, make sure you’re familiar with Big Mamma's menu. This includes not just the dishes but also the wines and cocktails. Being able to discuss your favourite items and suggest pairings will show your passion for Italian food and impress your interviewers.
✨Show Off Your Customer Service Skills
Prepare examples from your previous experience where you provided excellent customer service. Think about times when you went above and beyond for a guest or handled a difficult situation. This will demonstrate your proactive attitude and ability to create memorable moments for guests.
✨Emphasise Team Spirit
Big Mamma values a high-energy team environment, so be ready to talk about how you support your colleagues during busy shifts. Share stories that highlight your teamwork skills and how you contribute to a positive atmosphere in the restaurant.
✨Be Flexible and Enthusiastic
Since the role requires flexible availability, express your willingness to work evenings and weekends. Show enthusiasm for the role and the restaurant’s mission, as this will resonate well with the interviewers and reflect your commitment to being part of their vibrant team.