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For Companies At a Glance
- Tasks: Serve delicious food and drinks while creating memorable experiences for our guests.
- Company: Join the vibrant Big Mamma family, known for authentic Italian cuisine.
- Benefits: Competitive pay, tasty staff meals, and a 15% discount at all restaurants.
- Why this job: Be part of a fun team and spread joy through amazing food and service.
- Qualifications: A big smile, passion for food, and great communication skills.
- Other info: Flexible hours, growth opportunities, and mental health support available.
The predicted salary is between 11 - 13 £ per hour.
Big Mamma is a French Italian restaurant group founded by Victor Lugger and Tigrane Seydoux. Over the past 8 years, we have opened the doors to 31 restaurants in Europe (France, Monaco, England, Spain, Germany, Belgium and Italy). Our mission? To share with our customers 100% homemade authentic Italian dishes in beautifully designed spaces, with big smiles.
Join our amazing team as our Food and Drinks Runner.
YOUR MISSION:
- You will be part of a BIG MAMMA floor team.
- You will be running food and drinks as well as serving wine, desserts and pasta directly to our guests at the table.
- You will be opening and closing the floor, polishing cutlery and folding napkins.
- You will respect health and safety standards and maintain cleanliness and organisation across the floor.
- You will spread magic and make our customers live the best moment of their day.
- You will embody Big Mamma values: have a warm, smiling, professional attitude towards the customers, help your colleagues during service and demonstrate a "problem solver" attitude.
YOUR SKILLS:
- Big Smile and passion for Italian food.
- Great energy, proactive attitude and team spirit.
- Excellent customer service and communication skills.
- Previous experience in hospitality.
- Flexible availability, including weekends and evenings.
OUR OFFER:
- Permanant, full-time position.
- £***** per hour + Tronc.
- 5 days working week with 2 consecutive days off.
- Tasty staff food served family style.
- 15% Employee discount in all of our restaurants.
- £500 referral bonus when you refer a friend.
- Employee of the Month award.
- Open Up - free, confidential mental health and wellness support.
- Wagestream: Financial Well-Being platform that allows you to access your wages between paydays.
- Regular training growth opportunities.
- Mobility across all of our venues in the UK and Europe.
BIG MAMMA is an equal opportunity employer. Qualified applicants will be considered for employment without regard to sex, gender identity, sexual orientation, colour, religion, national origin, disability, age or any other characteristic protected by law.
Runner in England employer: Big Mamma
Contact Detail:
Big Mamma Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Runner in England
✨Tip Number 1
Get to know the restaurant vibe! Before you apply, pop in for a meal or a drink. This way, you can see how the team interacts and what the atmosphere is like. Plus, it gives you a chance to chat with staff and show your enthusiasm!
✨Tip Number 2
Network like a pro! Talk to friends or acquaintances who work in hospitality. They might have insider info on job openings or even put in a good word for you. Remember, personal connections can make all the difference!
✨Tip Number 3
Be ready for a trial shift! Many restaurants, including Big Mamma, love to see you in action. Prepare to showcase your skills and attitude during a trial shift. Bring your A-game and don’t forget that big smile!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, you can keep an eye on new openings and updates directly from us. Let’s get you on board with the Big Mamma family!
We think you need these skills to ace Runner in England
Some tips for your application 🫡
Show Your Passion: When you're writing your application, let your love for Italian food shine through! We want to see that big smile and enthusiasm for the role. Share any experiences that highlight your passion for hospitality and customer service.
Be Yourself: We’re all about authenticity at Big Mamma, so don’t be afraid to let your personality come through in your application. Use a friendly tone and make it feel like a conversation. We want to get to know the real you!
Highlight Relevant Experience: If you've got previous experience in hospitality, make sure to mention it! Talk about your roles, what you learned, and how you contributed to a team. This will show us that you have the skills we’re looking for.
Apply Through Our Website: To make sure your application gets to us, apply directly through our website. It’s the best way to ensure we see your amazing application and get you one step closer to joining our fantastic team!
How to prepare for a job interview at Big Mamma
✨Know the Menu Inside Out
Before your interview, make sure you familiarise yourself with Big Mamma's menu. Understand the dishes, ingredients, and any special offerings. This will not only impress your interviewers but also show your genuine passion for Italian food.
✨Show Off Your Customer Service Skills
During the interview, be ready to share examples of how you've provided excellent customer service in the past. Think of specific situations where you went above and beyond for a guest. This will demonstrate that you embody the warm, professional attitude they’re looking for.
✨Emphasise Team Spirit
Big Mamma values teamwork, so highlight your ability to work well with others. Share experiences where you helped colleagues during busy shifts or collaborated on projects. This will show that you're not just a great runner, but also a supportive team player.
✨Prepare for Problem-Solving Scenarios
Expect questions about how you would handle difficult situations, like a dissatisfied customer or a mix-up with orders. Think through your problem-solving strategies and be ready to discuss them. This will showcase your proactive attitude and readiness to tackle challenges head-on.
