At a Glance
- Tasks: Serve delicious Italian food and create memorable experiences for our guests.
- Company: Join the vibrant Big Mamma Group, known for its amazing Italian cuisine.
- Benefits: Competitive pay, daily staff meals, discounts, and mental health support.
- Other info: Opportunities for career growth and international mobility within the group.
- Why this job: Be part of a fun team and share your love for Italian food.
- Qualifications: Passion for food, great customer service skills, and previous experience preferred.
The predicted salary is between 12700 - 12700 £ per year.
Big Mamma Group is an Italian restaurant company founded in 2015 by Tigrane Seydoux and Victor Lugger with one simple dream: changing people's lives with pizza. In the UK & Ireland, that dream lives in 9 restaurants across 4 cities: Gloria, Ave Mario, Circolo Popolare, Barbarella, Carlotta and Jacuzzi in London, Circolo Popolare in Manchester, La Bellezza in Birmingham, and Gloria in Dublin. Every plate is 100% homemade, every space is jaw-dropping, and every table gets a huge smile at a fair price. We believe hospitality is a real career, and we're on the hunt for talents ready to grow with us and bring their own crazy love for Italian food to the Squadra.
Your Mission
- Take care of all guests in your section, following the steps of service, providing recommendations, upselling and processing payments.
- Master our menu, including dishes, wines and cocktails.
- Open and close your section of the floor with professionalism.
- Maintain cleanliness, organisation and health & safety standards across the floor.
- Support your colleagues during service and contribute to a positive, high-energy environment.
- Create memorable moments for our guests with a warm, friendly and professional attitude.
About You
- Passion for Italian food and excellent customer service.
- High energy, proactive attitude and team spirit.
- Strong communication skills and previous experience as a waiter/waitress in a busy restaurant.
- Flexible availability, including evenings and weekends.
Our offer to you
- Permanent, full-time role: basic pay of £12.71 + 15% of the service charge you generate in your section + 1 tronc point per hour.
- Daily staff meals served family-style.
- 15% employee discount in all UK & Ireland restaurants.
- £500 referral bonus for recommending a friend, T&Cs apply.
- Mental health & wellbeing support.
- Earned Wage Access - unlock your pay between paydays.
- Regular training & career growth opportunities.
- International mobility with opportunities to work across the group.
Big Mamma Ltd is an equal opportunity employer. We are committed to creating an inclusive environment and do not discriminate based on age, disability, gender reassignment, marital or civil partnership status, pregnancy or maternity, race, religion or belief, sex, sexual orientation, or any other characteristic protected by applicable law.
Waiter/Waitress in City of Westminster employer: Big Mamma
Big Mamma is an exceptional employer that fosters a vibrant and inclusive work culture, where every team member is valued and encouraged to grow. With competitive pay, generous benefits like daily staff meals and mental health support, as well as opportunities for career advancement across UK and European venues, working as a Bartender in London offers a rewarding experience in a dynamic environment dedicated to delivering unforgettable moments for guests.
