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For Companies At a Glance
- Tasks: Deliver unforgettable dining experiences and master our delicious Italian menu.
- Company: Join Big Mamma, a vibrant French-Italian restaurant group with a passion for hospitality.
- Benefits: Enjoy competitive pay, daily meals, discounts, and mental health support.
- Why this job: Be part of a high-energy team and create memorable moments for guests.
- Qualifications: Passion for food, strong communication skills, and previous experience in a busy restaurant.
- Other info: Flexible hours, career progression, and opportunities across UK and Europe.
The predicted salary is between 25400 - 25400 £ per year.
Big Mamma is a French-Italian restaurant group founded by Victor Lugger and Tigrane Seydoux. For over a decade, we’ve been bringing bold Italian flavours, 100% homemade food and vibrant, high-energy hospitality to life across our restaurants worldwide. Big Mamma is also a certified B Corp, committed to doing business in a way that respects people, producers and the planet. We’re now looking for a passionate Waiter/Waitress to join our team!
Role
- Take care of all guests in your section, following the steps of service, providing recommendations, upselling and processing payments
- Master our menu, including dishes, wines and cocktails
- Open and close your section of the floor with professionalism
- Maintain cleanliness, organisation and health & safety standards across the floor
- Support your colleagues during service and contribute to a positive, high-energy environment
- Create memorable moments for our guests with a warm, friendly and professional attitude
About You
- Passion for Italian food and excellent customer service
- High energy, proactive attitude and team spirit
- Strong communication skills and previous experience as a waiter/waitress in a busy restaurant
- Flexible availability, including evenings and weekends
What Big Mamma Offers
- Competitive pay: £12.21 + Tronc
- Permanent, full-time position
- 5-day working week with 2 days off
- Daily staff meals
- 15% discount across all Big Mamma restaurants (UK and Ireland)
- £500 employee referral bonus
- Wagestream – access your pay between paydays
- Mental health & wellbeing support (Open Up)
- Continuous training and career progression
- Mobility across UK and European venues
Big Mamma Ltd is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based on religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, disability status, or gender reassignment.
Waiter/Waitress - UK in Manchester employer: Big Mamma Group
Contact Detail:
Big Mamma Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Waiter/Waitress - UK in Manchester
✨Tip Number 1
Get to know the restaurant vibe! Before you apply, pop into Big Mamma and soak up the atmosphere. Chat with the staff if you can; it shows your enthusiasm and helps you understand what they value in a team member.
✨Tip Number 2
Practice your communication skills! As a waiter/waitress, you'll need to connect with guests and your team. Try role-playing scenarios with friends or family to boost your confidence and get comfortable with upselling and making recommendations.
✨Tip Number 3
Show off your passion for Italian food! When you get the chance to chat with the hiring team, share your favourite dishes and why you love them. It’ll help you stand out as someone who genuinely cares about the menu and the dining experience.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, you can showcase your personality in your cover letter, which is super important in the hospitality industry.
We think you need these skills to ace Waiter/Waitress - UK in Manchester
Some tips for your application 🫡
Show Your Passion: When writing your application, let your love for Italian food and hospitality shine through! We want to see your enthusiasm for creating memorable experiences for our guests.
Tailor Your CV: Make sure your CV highlights relevant experience in busy restaurants. We’re looking for strong communication skills and a proactive attitude, so don’t forget to showcase those!
Be Professional: In your written application, maintain a professional tone while still being yourself. We appreciate authenticity, but remember that we’re a high-energy restaurant group, so let that energy come through!
Apply Through Our Website: To make sure your application gets to us directly, apply through our website. It’s the best way to ensure we see your amazing application and get you one step closer to joining our team!
How to prepare for a job interview at Big Mamma Group
✨Know the Menu Inside Out
Before your interview, make sure you’re familiar with Big Mamma's menu. This includes not just the dishes but also the wines and cocktails. Being able to discuss your favourite items and suggest pairings will show your passion for Italian food and impress your interviewers.
✨Show Off Your Customer Service Skills
Prepare examples from your previous experience where you provided excellent customer service. Think about times when you went above and beyond for a guest or handled a difficult situation. This will demonstrate your proactive attitude and ability to create memorable moments for guests.
✨Emphasise Team Spirit
Big Mamma values a high-energy team environment, so be ready to talk about how you support your colleagues during busy shifts. Share stories that highlight your teamwork skills and how you contribute to a positive atmosphere in the restaurant.
✨Be Ready for Flexibility Questions
Since the role requires flexible availability, be prepared to discuss your schedule and how you can accommodate evening and weekend shifts. Showing that you’re adaptable and willing to work when needed will make you a more attractive candidate.