At a Glance
- Tasks: Deliver unforgettable dining experiences and master our delicious menu.
- Company: Join Big Mamma, a vibrant French-Italian restaurant group with a passion for hospitality.
- Benefits: Competitive pay, flexible hours, staff meals, and discounts across all locations.
- Other info: Enjoy career progression opportunities and a supportive, inclusive work environment.
- Why this job: Be part of a high-energy team and share your love for Italian cuisine.
- Qualifications: Passion for food, strong communication skills, and previous experience in a busy restaurant.
The predicted salary is between 12 - 13 £ per hour.
Big Mamma is a French-Italian restaurant group founded by Victor Lugger and Tigrane Seydoux. For over a decade, we’ve been bringing bold Italian flavours, 100% homemade food and vibrant, high‑energy hospitality to life across our restaurants worldwide. Big Mamma is also a certified B Corp, committed to doing business in a way that respects people, producers and the planet.
Big Mamma is looking for a passionate Waiter/Waitress to join our team!
The role
As a Waiter/Waitress at Big Mamma, you’ll be part of our energetic front‑of‑house team, delivering memorable experiences to every guest.
You Will
- Take care of all guests in your section, following the steps of service, providing recommendations, upselling and processing payments
- Master our menu, including dishes, wines and cocktails
- Open and close your section of the floor with professionalism
- Maintain cleanliness, organisation and health & safety standards across the floor
- Support your colleagues during service and contribute to a positive, high‑energy environment
- Create memorable moments for our guests with a warm, friendly and professional attitude
About You
- Passion for Italian food and excellent customer service
- High energy, proactive attitude and team spirit
- Strong communication skills and previous experience as a waiter/waitress in a busy restaurant
- Flexible availability, including evenings and weekends
What Big Mamma Offers
- Competitive pay: £12.71 + Tronc
- Permanent, part‑time position
- 3‑day working week, mainly weekends
- Daily staff meals
- 15% discount across all Big Mamma restaurants (UK and Ireland)
- £500 employee referral bonus
- Wagestream – access your pay between paydays
- Mental health & wellbeing support (Open Up)
- Continuous training and career progression
Equal Opportunity
Big Mamma Ltd is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based on religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, disability status, or gender reassignment.
Waiter/Waitress ( M/F ) Part Time - Manchester employer: Big Mamma Group
At Big Mamma, we pride ourselves on being an exceptional employer, offering a vibrant work culture that celebrates diversity and inclusivity. Our team members enjoy competitive pay, flexible part-time hours, and unique benefits such as daily staff meals and a generous employee referral bonus. With continuous training and opportunities for career progression across our UK and European venues, joining us means being part of a passionate community dedicated to delivering unforgettable dining experiences in the heart of Manchester.
StudySmarter Expert Advice🤫
We think this is how you could land Waiter/Waitress ( M/F ) Part Time - Manchester
✨Get Involved in Local Events
Check out foodie festivals, farmers' markets, and local fairs in your area. These are perfect opportunities to meet restaurant owners and managers face-to-face, and they often look for part-time help during busy seasons.
✨Join Hospitality Groups
Connect with local hospitality groups on social media platforms like Facebook or Instagram. These communities frequently post about part-time job openings that aren’t advertised elsewhere, plus it’s a great way to engage with the food scene in your area!
✨Show Up in Person
For part-time roles in the hospitality sector, don't underestimate the power of a walk-in. Grab your best smile and pop into local cafés or restaurants with your CV in hand. It shows initiative and can really make you stand out!
✨Apply Through Our Website!
Don’t forget to check out the openings at Big Mamma Group and apply directly through our website! We love seeing friendly faces and you’ll be surprised how many part-time roles pop up that may not be listed on job boards.
We think you need these skills to ace Waiter/Waitress ( M/F ) Part Time - Manchester
Some tips for your application 🫡
Show Off Your Service Skills:In the hospitality and food service industry, showcasing your customer service experience is key. Be sure to highlight relevant roles in your CV or cover letter where you’ve directly engaged with customers—this could be from previous waitressing, barista jobs, or any roles that involved teamwork and communication. You want to convince us at Big Mamma Group that you can keep it cool under pressure!
Certifications Matter:If you’ve got any hospitality-related certifications—like food safety or first aid—definitely mention those! Including these credentials can set you apart from other applicants. It shows us that you're serious about the health and safety standards we maintain here at Big Mamma Group.
Flexibility is Your Friend:Since this is a part-time role, we’re looking for someone who can work various shifts. In your application, it’s useful to outline your availability clearly. Make it easy for us to see when you can jump in and help out—this shows that you’re committed and ready to adapt!
Let Your Personality Shine:In hospitality, personality plays a vital role. Use your cover letter to share why you’re passionate about food service and what brings you joy in helping customers. A personal touch can make your application memorable and help us at Big Mamma Group get a sense of who you are beyond your experience!
How to prepare for a job interview at Big Mamma Group
✨Show Off Your People Skills
In hospitality, your ability to work with customers and team members is crucial. Be prepared to share stories that highlight your experience in handling customer service situations, especially any tricky ones. We want to hear how you turned a potentially negative experience into a positive one!
✨Know the Menu Inside Out
You might get quizzed on the menu items or asked about your favourite dishes. Brush up on any special offerings at Big Mamma Group and demonstrate genuine enthusiasm for their food. This shows you’re not just looking for any job, but you’re genuinely excited about working with their team.
✨Flexibility is Key
As you're going for a part-time role, emphasise your availability and willingness to work various shifts. Mention any instances where you've gone above and beyond for scheduling or helped out during busy times. This flexibility can make you stand out from the crowd!
✨Role-Play Scenarios
Be ready for role-play scenarios during your interview! Employers love to see how you handle on-the-spot situations, like dealing with a dissatisfied customer or managing a specific request from a patron. Practising these scenarios with friends can help boost your confidence.
