At a Glance
- Tasks: Deliver unforgettable dining experiences and master our delicious Italian menu.
- Company: Join Big Mamma, a vibrant French-Italian bistro with a passion for hospitality.
- Benefits: Competitive pay, daily meals, discounts, and mental health support.
- Why this job: Be part of a high-energy team and create memorable moments for guests.
- Qualifications: Passion for food, strong communication skills, and previous waitressing experience.
- Other info: Flexible hours, career progression, and opportunities across UK and Europe.
The predicted salary is between 25000 - 30000 £ per year.
Big Mamma is a French-Italian restaurant group founded by Victor Lugger and Tigrane Seydoux. For over a decade, we’ve been bringing bold Italian flavours, 100% homemade food and vibrant, high-energy hospitality to life across our restaurants worldwide. Big Mamma is also a certified B Corp, committed to doing business in a way that respects people, producers and the planet. We’re now looking for a passionate Waiter/Waitress to join our team!
The role
- As a Waiter/Waitress at Big Mamma, you’ll be part of our energetic front-of-house team, delivering memorable experiences to every guest.
- Take care of all guests in your section, following the steps of service, providing recommendations, upselling and processing payments.
- Master our menu, including dishes, wines and cocktails.
- Open and close your section of the floor with professionalism.
- Maintain cleanliness, organisation and health & safety standards across the floor.
- Support your colleagues during service and contribute to a positive, high-energy environment.
- Create memorable moments for our guests with a warm, friendly and professional attitude.
About You
- Passion for Italian food and excellent customer service.
- High energy, proactive attitude and team spirit.
- Strong communication skills and previous experience as a waiter/waitress in a busy restaurant.
- Flexible availability, including evenings and weekends.
What Big Mamma Offers
- Competitive pay: £12.21 + Tronc.
- Permanent, full-time position.
- 5-day working week with 2 days off.
- Daily staff meals.
- 15% discount across all Big Mamma restaurants (UK and Ireland).
- £500 employee referral bonus.
- Wagestream – access your pay between paydays.
- Mental health & wellbeing support (Open Up).
- Continuous training and career progression.
- Mobility across UK and European venues.
Big Mamma Ltd is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based on religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, disability status, or gender reassignment.
Energetic Waiter/Waitress — Italian-French Bistro in Manchester employer: Big Mamma Group
Contact Detail:
Big Mamma Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Energetic Waiter/Waitress — Italian-French Bistro in Manchester
✨Tip Number 1
Get to know the restaurant! Before your interview, pop into Big Mamma and soak up the vibe. Chat with the staff, check out the menu, and show that you’re genuinely interested in what they do. This will help you stand out as someone who’s passionate about joining the team.
✨Tip Number 2
Practice your communication skills! As a waiter/waitress, you’ll need to connect with guests and your team. Role-play common scenarios with friends or family to boost your confidence. The more comfortable you are talking about food and service, the better!
✨Tip Number 3
Show off your energy! During the interview, let your personality shine through. Be enthusiastic about Italian cuisine and share any relevant experiences that highlight your proactive attitude. Remember, they’re looking for someone who can bring that high-energy vibe to the team!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about wanting to be part of the Big Mamma family. Don’t forget to follow up after applying; a little nudge can go a long way!
We think you need these skills to ace Energetic Waiter/Waitress — Italian-French Bistro in Manchester
Some tips for your application 🫡
Show Your Passion: When you're writing your application, let your love for Italian food and hospitality shine through. We want to see that you’re not just looking for a job, but that you genuinely care about creating memorable experiences for our guests.
Be Energetic and Engaging: Use an upbeat tone in your application! We’re all about high-energy vibes at Big Mamma, so make sure your personality comes across in your writing. Show us that you’re proactive and ready to bring that energy to our team.
Master the Details: Take the time to understand our menu and what makes Big Mamma special. Mention specific dishes or drinks you love, and how you’d recommend them to guests. This shows us you’re serious about the role and ready to hit the ground running.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to get your application and for you to stay updated on your progress. Plus, it shows you’re keen to join the Big Mamma family!
How to prepare for a job interview at Big Mamma Group
✨Know the Menu Inside Out
Before your interview, make sure you’re familiar with Big Mamma's menu. This includes not just the dishes but also the wines and cocktails. Being able to discuss your favourite items and suggest pairings will show your passion for Italian food and impress your interviewers.
✨Show Off Your Energy
Big Mamma is all about high-energy hospitality, so bring that vibe to your interview! Be enthusiastic and proactive in your responses. Share examples of how you've created memorable experiences for guests in previous roles to demonstrate your fit for their team.
✨Highlight Team Spirit
Since teamwork is crucial in a busy restaurant environment, be ready to talk about your experience working with others. Share specific instances where you supported colleagues during service or contributed to a positive atmosphere, as this aligns perfectly with what they’re looking for.
✨Flexibility is Key
Make sure to express your willingness to work flexible hours, including evenings and weekends. This shows that you understand the demands of the role and are committed to being a reliable part of the team, which is essential for success at Big Mamma.