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- Tasks: Lead maintenance and improvements across our vibrant restaurants in the UK & Ireland.
- Company: Join Big Mamma, a dynamic French-Italian restaurant group with a B Corp certification.
- Benefits: Enjoy a competitive salary, 15% discount, and access to mental health support.
- Other info: Opportunities for career growth and mobility across our UK operations.
- Why this job: Make a real impact by ensuring our restaurants run smoothly and sustainably.
- Qualifications: Experience in facilities management and strong problem-solving skills required.
The predicted salary is between 40000 - 50000 £ per year.
Big Mamma is a French-Italian restaurant group founded by Victor Lugger and Tigrane Seydoux. For over a decade, we have been bringing bold Italian flavours, 100% homemade food and vibrant, high-energy restaurants to life across Europe, the UK and beyond. Big Mamma is also a certified B Corp, committed to doing business in a way that respects people, producers and the planet.
THE ROLE
- This key role will drive a proactive, structured and high-standard approach to maintenance across all restaurants. The focus is simple: anticipate, prevent, optimise – keeping our restaurants running smoothly with minimal disruption to operations.
- Lead planned preventative maintenance across the estate, reducing reactive interventions.
- Manage minor refurbishments and like-for-like replacement capex projects.
- Build and manage relationships with contractors, ensuring high standards and value for money.
- Define and monitor KPIs and SLAs, ensuring accountability across all suppliers.
- Partner closely with restaurant managers and the operations team to ensure smooth execution.
- Oversee maintenance budgets, track performance and provide regular reporting.
- Manage asset lifecycle and equipment replacement across restaurants.
- Ensure full compliance with statutory requirements, safety standards and regulations.
- Drive sustainable solutions aligned with Big Mamma's B Corp and ISO commitments.
- Improve processes, contracts and ways of working across facilities management.
- Travel regularly across the UK & Ireland, with occasional international travel.
ABOUT YOU
- Strong experience in facilities management across a multi-site environment.
- Solid technical knowledge of building services and maintenance systems.
- Experience managing planned maintenance programmes and contractors.
- Strong budgeting, cost control and commercial awareness.
- Knowledge of catering equipment and restaurant environments desired.
- Excellent organisation, planning and problem-solving skills.
- Strong communication and stakeholder management skills.
- Proactive mindset with a hands-on, solution-driven approach.
- Ability to work independently and drive projects end-to-end.
WHAT BIG MAMMA OFFERS
- Permanent, full-time position.
- Competitive salary.
- 15% employee discount across all Big Mamma restaurants.
- Open Up – free, confidential mental health and wellness support.
- Wagestream – access your wages between paydays.
- Continuous training and real career growth opportunities.
- Mobility across our UK operations with opportunities to work worldwide.
Big Mamma is an equal opportunity employer. Qualified applicants will be considered for employment without regard to sex, gender identity, sexual orientation, colour, religion, national origin, disability, age or any other characteristic protected by law.
Facilities Manager - UK & Ireland (London based) employer: Big Mamma Group
Contact Detail:
Big Mamma Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Facilities Manager - UK & Ireland (London based)
✨Tip Number 1
Network like a pro! Reach out to people in the facilities management field, especially those who work in restaurants or multi-site environments. A friendly chat can lead to insider info about job openings that aren't even advertised yet.
✨Tip Number 2
Show off your skills! When you get the chance to meet potential employers, whether at a job fair or an informal coffee, be ready to discuss your experience with planned maintenance and contractor management. We want to see how you can keep things running smoothly!
✨Tip Number 3
Don’t forget to follow up! After any interview or meeting, drop a quick thank-you email. It shows your enthusiasm for the role and keeps you fresh in their minds. Plus, it’s a great opportunity to reiterate why you’re the perfect fit for keeping their restaurants in tip-top shape.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who are proactive and take the initiative to connect directly with us.
We think you need these skills to ace Facilities Manager - UK & Ireland (London based)
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for facilities management shine through! We want to see how much you care about keeping our restaurants running smoothly and your commitment to high standards.
Tailor Your CV: Make sure to customise your CV to highlight your relevant experience in multi-site facilities management. We love seeing specific examples of how you've tackled challenges and improved processes in previous roles.
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so avoid jargon and make it easy for us to see why you're the perfect fit for the role!
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for this exciting opportunity with Big Mamma.
How to prepare for a job interview at Big Mamma Group
✨Know Your Stuff
Make sure you brush up on your facilities management knowledge, especially in a multi-site environment. Understand the technical aspects of building services and maintenance systems, as well as the specific needs of restaurant environments. This will show that you're not just familiar with the role but genuinely passionate about it.
✨Showcase Your Proactive Mindset
Big Mamma values a proactive approach, so be ready to discuss how you've anticipated and solved problems in previous roles. Prepare examples of how you've successfully managed planned maintenance programmes and reduced reactive interventions. This will demonstrate your ability to keep operations running smoothly.
✨Build Relationships
Highlight your experience in managing relationships with contractors and stakeholders. Be prepared to talk about how you've ensured high standards and value for money in past projects. This is crucial for the role, so showing that you can communicate effectively and build rapport will set you apart.
✨Emphasise Sustainability
Since Big Mamma is a certified B Corp, it's important to align with their values. Discuss any experience you have with sustainable solutions or initiatives in facilities management. Showing that you understand and support their commitment to people and the planet will resonate well during the interview.