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- Tasks: Lead front-of-house teams and ensure an exceptional guest experience.
- Company: A vibrant French-Italian restaurant group in Birmingham.
- Benefits: Earn £17.71 per hour, enjoy daily meals, and receive a 15% discount.
- Why this job: Join a dynamic team and enhance your customer service skills while progressing your career.
- Qualifications: Previous experience in a similar role and excellent customer service skills.
- Other info: Great opportunities for career growth in a lively restaurant environment.
The predicted salary is between 13 - 17 £ per hour.
A French-Italian restaurant group is seeking a Reception Supervisor to lead front-of-house teams at La Bellezza Restaurant in Birmingham. The ideal candidate will have excellent customer service skills and previous experience in a similar role.
Responsibilities include:
- Managing bookings
- Training hosts
- Ensuring a seamless guest experience
The position offers a competitive pay of £17.71 per hour, daily meals, and various benefits including a 15% discount across restaurants and career progression opportunities.
Front-of-House Reception Lead in Birmingham employer: Big Mamma Group
Contact Detail:
Big Mamma Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Front-of-House Reception Lead in Birmingham
✨Tip Number 1
Network like a pro! Chat with folks in the industry, attend local events, and don’t be shy about reaching out on social media. You never know who might have the inside scoop on job openings.
✨Tip Number 2
Practice your pitch! When you get the chance to meet potential employers, have a quick introduction ready that highlights your experience and what makes you a great fit for the Reception Supervisor role.
✨Tip Number 3
Show off your customer service skills during interviews. Share specific examples of how you've handled tough situations or gone above and beyond for guests. This will really make you stand out!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search.
We think you need these skills to ace Front-of-House Reception Lead in Birmingham
Some tips for your application 🫡
Show Off Your Customer Service Skills: Make sure to highlight your customer service experience in your application. We want to see how you've gone above and beyond to create memorable experiences for guests, just like we do at La Bellezza!
Tailor Your Application: Don’t just send a generic application! Take the time to tailor your CV and cover letter to reflect the specific skills and experiences that match the Reception Supervisor role. We love seeing candidates who take the extra step!
Be Clear About Your Leadership Experience: Since this role involves leading front-of-house teams, be sure to mention any previous leadership or supervisory roles you've had. We’re looking for someone who can inspire and train others, so let us know how you’ve done that in the past!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates about the hiring process!
How to prepare for a job interview at Big Mamma Group
✨Know the Menu Inside Out
Familiarise yourself with the restaurant's menu, including special dishes and ingredients. This will not only impress your interviewers but also show your genuine interest in the role and the establishment.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you provided exceptional customer service. Think about how you handled difficult situations or went above and beyond for guests, as this is crucial for a Reception Supervisor.
✨Demonstrate Leadership Qualities
As a lead, you'll be managing a team. Be ready to discuss your leadership style and how you've successfully trained or motivated others in previous roles. Highlight any specific strategies you used to ensure a seamless guest experience.
✨Ask Insightful Questions
Prepare thoughtful questions about the restaurant's culture, team dynamics, and expectations for the role. This shows that you're not just interested in the job, but also in how you can contribute to the team's success.
