At a Glance
- Tasks: Support vendors by enhancing their income and providing essential casework support.
- Company: Join The Big Issue, a leading organisation dedicated to fighting poverty.
- Benefits: Gain valuable experience, make a difference, and work in a supportive environment.
- Other info: Full driving license needed; great opportunity for personal and professional growth.
- Why this job: Empower vulnerable adults and help them transform their lives through meaningful support.
- Qualifications: Experience with vulnerable adults and strong sales advice skills required.
The Big Issue is looking to appoint to a critical role supporting our vendors. The Support and Outreach Worker will be a leading role in our belief of “A Hand Up Not a Hand Out”, and has been created to improve our service to vendors, helping them to increase their income through selling our magazine and providing casework support.
In April 2023, the Big Issue Group launched a community interest company, Big Issue Changing Lives, to support more people affected by poverty and increase the impact of our services. Big Issue Changing Lives C.I.C. provides vendors with the end-to-end support they need including sales set up and support, access to health and wellbeing services, and employment opportunities.
You will also positively promote The Big Issue in your region, build partnerships with third-party organisations and identify and promote opportunities all with the aim of moving people out of poverty.
To offer our vendors the best possible support you will have experience and knowledge of working with vulnerable adults in a frontline setting, along with the ability to offer effective sales advice and guidance helping them to increase their income through magazine sales.
The role requires the willingness to drive a vehicle throughout the region, therefore a full driving license is essential and due to our insurance regulations you must be over the age of 21.
Full details of the role including key responsibilities and required skills and experience are available in the Job Description.
Support and Outreach Worker employer: BIG ISSUE
The Big Issue is an exceptional employer dedicated to making a meaningful impact in the community by supporting vendors and helping them rise out of poverty. With a strong focus on employee growth, we offer comprehensive training and development opportunities, alongside a competitive salary and generous benefits package, including enhanced maternity pay and health benefits. Our inclusive work culture fosters collaboration and innovation, making it a rewarding place to work for those passionate about social change in Birmingham and beyond.
StudySmarter Expert Advice🤫
We think this is how you could land Support and Outreach Worker
✨Tip Number 1
Network like a pro! Reach out to people in your field, especially those connected to The Big Issue. Attend events or workshops where you can meet potential colleagues and partners. Remember, it’s all about who you know!
✨Tip Number 2
Show your passion for the cause! When you get the chance to chat with someone from The Big Issue, let them know why you care about supporting vendors and tackling poverty. Your enthusiasm can really make you stand out.
✨Tip Number 3
Prepare for interviews by researching The Big Issue and its initiatives. Be ready to discuss how your experience aligns with their mission of 'A Hand Up Not a Hand Out'. Tailor your answers to show you’re the perfect fit for the role.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re serious about joining the team and making a difference in the lives of vendors.
We think you need these skills to ace Support and Outreach Worker
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your application to reflect the specific skills and experiences that align with the Support and Outreach Worker role. Highlight your experience working with vulnerable adults and any relevant sales advice you've provided.
Show Your Passion:We want to see your enthusiasm for helping others and making a difference. Share personal stories or experiences that demonstrate your commitment to supporting vendors and promoting The Big Issue's mission.
Be Clear and Concise:Keep your application straightforward and to the point. Use clear language and avoid jargon, so we can easily understand your qualifications and how you can contribute to our team.
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. We can’t wait to hear from you!
How to prepare for a job interview at BIG ISSUE
✨Know Your Mission
Before the interview, get familiar with The Big Issue's mission of 'A Hand Up Not a Hand Out'. Understand how this philosophy shapes their work and be ready to discuss how your values align with theirs. This shows genuine interest and commitment.
✨Showcase Relevant Experience
Prepare specific examples from your past work with vulnerable adults or in frontline settings. Highlight your ability to provide support and guidance, especially in sales. Use the STAR method (Situation, Task, Action, Result) to structure your responses effectively.
✨Demonstrate Partnership Skills
Think about how you can build partnerships with third-party organisations. Be ready to share ideas on how to promote The Big Issue in your region and identify opportunities for collaboration. This will show that you’re proactive and community-focused.
✨Be Ready to Discuss Logistics
Since driving is a key part of the role, be prepared to talk about your driving experience and how you plan to manage travel throughout the region. Mention any relevant experiences that demonstrate your reliability and organisational skills.
