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For Companies At a Glance
- Tasks: Be the friendly face of our office, managing visitors and supporting daily operations.
- Company: Join Big Group, a creative marketing agency with a vibrant culture and employee ownership.
- Benefits: Enjoy a competitive salary, generous holiday, health perks, and profit sharing.
- Why this job: Make a real impact in a lively environment while developing your receptionist skills.
- Qualifications: Previous receptionist experience and strong communication skills are essential.
- Other info: Join a diverse team committed to inclusivity and personal growth.
The predicted salary is between 24000 - 39600 £ per year.
About Us
We’re Big Group, an award-winning, independent creative marketing agency who apply bigger thinking to everything we do. For over 30 years, we’ve been helping our clients create memorable EXPERIENCES, drive business results to amplify PERFORMANCE, innovate with technology to drive TRANSFORMATION, and nurture and connect brands with consumers to build genuine COMMUNITIES. At Big Group, we value our employees, so we have given them ownership of the company. In November 2022, we became an Employee-Owned Trust (EOT), meaning that on passing probation, every single employee owns a share of the company. This will, in turn, give employees more of a sense of belonging and transparency around the business and future plans. It also allows employees to potentially benefit financially from the success of the business.
We are now looking for an Office Receptionist to join us in our London office on a full-time, permanent basis.
The Benefits
- Salary of £28,000 – £33,000 per annum, dependent on experience
- 23 days’ holiday plus bank holidays
- Up to five paid days of charity work per year
- Health cashback scheme
- Life cover
- Pension scheme
- Profit share
- Gym discounts
- Social events throughout the year
- A welcoming and friendly office environment
- Home & Tech scheme savings
- Salary sacrifice benefits, including cycle to work, workplace nursery and electric vehicle schemes
This is a fantastic opportunity for an experienced receptionist to join our thriving organisation. You’ll be based at the heart of a lively, sociable office environment, where your contribution helps shape the everyday experience of the people around you. In return, you’ll benefit from a well-rounded package, designed to support you both in and outside of work. So, if you’re looking for a role where you can build on your existing receptionist expertise, read on and apply today!
The Role
As an Office Receptionist, you will support the smooth day-to-day running of our London office, acting as the welcoming front face of the business for employees, visitors and partners. Specifically, you will manage front-of-house activity, including visitor arrivals, calls and meeting room co-ordination, while ensuring shared spaces are prepared, organised and presentable throughout the day. Alongside this, you will support facilities, health and safety, security, and office logistics, helping maintain a safe, well-run environment. There will be ad hoc admin support to the CEO on occasions, along with involvement in events. Through your approach and presence, you will play a vital role in creating a collaborative, enjoyable workplace experience. Additionally, you will:
- Maintain facilities, access and compliance records
- Co-ordinate post, deliveries and office supplies
- Assist with internal meetings, events and office initiatives
About You
To be considered as an Office Receptionist, you will need:
- Previous receptionist experience
- Good health and safety knowledge
- Excellent telephone manner
- Strong interpersonal and communication skills
- A positive, proactive approach
- Strong time management and organisational skills
- Excellent attention to detail
Other organisations may call this role Receptionist, Office Administrator, Front of House Assistant, Office Co-ordinator, Office Assistant, Workplace Assistant, Facilities Assistant, or Front Desk Administrator.
Webrecruit and Big Group are equal opportunities employers, value diversity and are strongly committed to providing equal employment opportunities for all employees and all applicants for employment. Equal opportunities are the only acceptable way to conduct business and we believe that the more inclusive our environments are, the better our work will be. So, if you want to join us as an Office Receptionist, please apply via the button shown.
Office Receptionist employer: Big Group
Contact Detail:
Big Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Office Receptionist
✨Tip Number 1
Get to know the company! Research Big Group and understand their values and culture. This will help you tailor your approach during interviews and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your communication skills. As an Office Receptionist, you'll be the first point of contact. Role-play common scenarios with a friend to boost your confidence and ensure you come across as friendly and professional.
✨Tip Number 3
Network like a pro! Connect with current or former employees on LinkedIn. They can provide insights about the company and might even give you a heads-up about the interview process.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're keen on joining Big Group directly, which is always a plus in our book!
We think you need these skills to ace Office Receptionist
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to inject a bit of your character into your cover letter. Remember, we’re looking for someone who can create a welcoming atmosphere at our office.
Tailor Your Experience: Make sure to highlight your previous receptionist experience and any relevant skills that match the job description. We love seeing how your background aligns with what we do, so be specific about your achievements and how they relate to the role.
Keep It Professional Yet Friendly: While we want to see your personality, it’s important to maintain a professional tone in your application. Strike a balance between being approachable and showcasing your professionalism, as this reflects the kind of front-of-house presence we’re after.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application directly, and it shows you’re keen on joining our team. Plus, it makes the whole process smoother for both of us!
How to prepare for a job interview at Big Group
✨Know the Company Inside Out
Before your interview, take some time to research Big Group. Understand their values, recent projects, and what makes them unique in the creative marketing space. This will not only help you answer questions more effectively but also show your genuine interest in the company.
✨Showcase Your Receptionist Skills
Prepare examples from your previous experience that highlight your organisational skills, attention to detail, and ability to manage front-of-house activities. Think about specific situations where you successfully handled visitor arrivals or coordinated meetings, as these are key aspects of the role.
✨Practice Your Communication Style
Since you'll be the first point of contact for visitors and employees, practice your telephone manner and interpersonal skills. Consider doing mock interviews with a friend to refine how you present yourself and respond to common questions, ensuring you come across as friendly and professional.
✨Prepare Questions to Ask
Interviews are a two-way street, so prepare thoughtful questions to ask your interviewers. Inquire about the office culture, team dynamics, or how they measure success in the receptionist role. This shows you're engaged and helps you determine if the company is the right fit for you.
