Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Manage customer accounts, collect payments, and resolve invoice queries.
- Company: Reputable firm of accountants with a supportive team environment.
- Benefits: Flexible working hours, autonomy, and opportunities for professional growth.
- Why this job: Join a dynamic team and make a real impact on financial management.
- Qualifications: Strong communication skills and experience with finance software preferred.
- Other info: Enjoy a collaborative atmosphere with room for personal development.
We are working with a reputable firm of accountants, and need to find an outstanding credit controller to fit into their team and play a key role. This role requires someone with strong skills in credit control and excellent negotiation skills.
Role Purpose
The Credit Controller ensures timely collection of payments, maintains accurate customer accounts, and supports the business in managing cash flow and reducing financial risk. The role requires strong communication, organisation, and the ability to build positive relationships with customers and internal teams. They work primarily on SAGE, although if you have experience of other packages this is a big advantage and will allow you to hit the ground running.
Key Responsibilities
- Manage a portfolio of customer accounts, ensuring payments are collected within agreed terms
- Monitor aged debt and take proactive action to reduce overdue balances
- Issue invoices, statements, and reminder letters
- Contact customers by phone and email to chase outstanding payments
- Resolve invoice queries by liaising with sales, operations, and finance teams
- Negotiate repayment plans where necessary
- Maintain accurate records of all communication and account activity
- Prepare weekly/monthly debt reports for management
- Assess creditworthiness of new customers and recommend credit limits
- Support month-end processes, including cash allocation and account reconciliation
- Escalate high-risk or problematic accounts when required
Skills & Competencies
- Strong communication and negotiation abilities
- Confident, professional telephone manner
- Excellent organisation and attention to detail
- Ability to work under pressure and meet deadlines
- Good numeracy and basic accounting understanding
- Experience using finance software (Sage, Xero, SAP, etc.)
- Problem-solving mindset with a calm, diplomatic approach
- Ability to work independently and as part of a team
This role is Monday - Friday, although there is flexible working in place, and plenty of autonomy. We will look forward to receiving your CV.
Credit Controller in Sheffield employer: Big Fish Little Fish
Contact Detail:
Big Fish Little Fish Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Credit Controller in Sheffield
✨Tip Number 1
Before you even think about applying, make sure you know the ins and outs of what a Credit Controller does. Brush up on your negotiation skills and get familiar with SAGE or similar software. This way, when you land that interview, you can show off your knowledge and confidence!
✨Tip Number 2
Networking is key! Reach out to people in the finance industry, especially those who work as Credit Controllers. They can give you insider tips and might even know about job openings before they’re advertised. Plus, it’s a great way to build relationships that could help you in the future.
✨Tip Number 3
When you get that interview, be ready to talk about your past experiences. Have examples ready that showcase your communication skills and how you’ve successfully managed customer accounts. Remember, it’s all about demonstrating how you can add value to their team!
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of resources to help you prepare for interviews and ace them. Plus, applying directly shows your enthusiasm and commitment to the role. Let’s get you that Credit Controller position!
We think you need these skills to ace Credit Controller in Sheffield
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in credit control and negotiation skills. We want to see how your background aligns with the role, so don’t be shy about showcasing relevant achievements!
Showcase Your Software Skills: Since we work primarily on SAGE, it’s a good idea to mention any experience you have with it or similar finance software. If you’ve got the skills, let us know how you can hit the ground running!
Be Clear and Concise: When writing your application, keep it straightforward. We appreciate clarity, so make sure your points are easy to read and get straight to the heart of your qualifications.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity!
How to prepare for a job interview at Big Fish Little Fish
✨Know Your Numbers
Brush up on your numeracy skills and basic accounting principles. Be prepared to discuss how you’ve managed customer accounts in the past, including any specific metrics or results you've achieved. This will show that you understand the financial side of the role.
✨Master the Art of Negotiation
Since negotiation is key for a credit controller, think of examples where you've successfully negotiated payment plans or resolved disputes. Practise articulating these scenarios clearly, highlighting your approach and the positive outcomes.
✨Familiarise Yourself with SAGE
If you have experience with SAGE or similar finance software, be ready to discuss it. If not, do a bit of research on its features and functionalities. Showing that you’re proactive about learning can really impress the interviewers.
✨Build Rapport
Demonstrate your strong communication skills by being personable during the interview. Think about how you can build rapport with customers and internal teams, and share examples of how you’ve done this in previous roles. A friendly, professional manner goes a long way!
