HR Generalist in Liverpool

Overview

The HR Generalist will play a key role in delivering a high-quality, people-focused HR service across the business. Acting as a trusted partner to managers and employees, the role covers the full employee lifecycle, ensuring HR policies, processes, and practices are applied consistently, fairly, and in line with UK employment legislation.

This is a hands‑on role suited to someone who enjoys variety, building strong relationships, and supporting organisational growth through effective people practices.

Key Responsibilities

Employee Lifecycle

• Manage end‑to‑end HR processes including onboarding, probation, performance reviews, promotions, and exit.
• Ensure accurate employee records are maintained in line with GDPR requirements.
• Support workforce planning and organisational changes.

Recruitment & Onboarding

• Support recruitment activities including writing job descriptions, advertising roles, shortlisting, and interviewing.
• Coordinate onboarding & offboarding processes to ensure new starters have a positive and engaging experience.

Policies, Compliance & HR Best Practice

• Support the development, review, and implementation of HR policies and procedures
• Ensure HR practices align with UK employment legislation and company values
• Assist with audits, HR reporting, and people metrics
• Provide advice and guidance to managers on employee relations matters including absence management, disciplinary, grievance, and performance issues
• Support investigations and hearings as required, ensuring consistency and legal compliance

Learning & Development

• Support training needs analysis and coordinate internal and external learning initiatives
• Track training records and support career development initiatives

Culture & Engagement

• Support employee engagement initiatives and internal communications
• Contribute to wellbeing, DE&I, and culture programmes
• Act as a visible and approachable HR presence across the organisation

Essential

Requirements of the Role

• Proven experience in a HR Generalist or similar HR role
• Strong working knowledge of UK employment law
• Experience handling employee relations cases
• Excellent communication and stakeholder management skills
• Strong organisational skills with attention to detail
• Ability to handle confidential information with discretion

Desired

• CIPD Level 3 or Level 5 qualified (or working towards)
• Experience in a fast‑paced or growing organisation
• HR systems (HRIS) experience
• Experience supporting change or transformation initiatives

Behaviours & Attributes

• Pragmatic and solution-focused
• Approachable, professional, and credible
• Confident in providing advice and challenge where appropriate
• Highly organised with the ability to prioritise effectively
• Passionate about people and workplace culture