Golf Fang, part of the Big Fang Collective, is seeking a proactive management support team member to assist Duty Managers in delivering operational excellence, training and developing a strong hosts team, and ensuring licensing, hygiene, and health and safety compliance on site.
You will handle customer enquiries and complaints, coach staff to hit upsell targets, and run regular training sessions covering product knowledge, customer service, safety, and venue information to keep the team well
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