Head Waiter/waitress

Head Waiter/waitress

Full-Time 30000 - 42000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead the team in delivering exceptional service and ensure a memorable dining experience.
  • Company: Join Big Easy Chelsea, a vibrant restaurant known for its BBQ style and fresh lobster.
  • Benefits: Enjoy a lively work environment with opportunities for growth and development.
  • Why this job: Be part of a fun culture with live music and a unique terrace setting.
  • Qualifications: Minimum of 1 year experience in a similar role is required.
  • Other info: Work in a sun-drenched terrace space, perfect for those who love alfresco dining.

The predicted salary is between 30000 - 42000 £ per year.

About us: Our biggest restaurant (so far), Big Easy Chelsea brings our laid-back Bar.B.Q style to the famous skyscrapers of London's business district, complete with live music, home-style cooking and of course plenty of fresh East Coast lobster. Our spectacular 150-seat sun-drenched terrace is a rare alfresco space in Canary Wharf, open year-round.

FOR THIS POSITION MINIMUM OF 1 YEAR EXPERIENCE IN ...

Head Waiter/waitress employer: Big Easy

At Big Easy Chelsea, we pride ourselves on being an exceptional employer, offering a vibrant work culture that celebrates individuality and teamwork. Our employees enjoy competitive benefits, opportunities for professional growth, and the unique advantage of working in a stunning location with a lively atmosphere, making every shift a rewarding experience.
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Contact Detail:

Big Easy Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Head Waiter/waitress

✨Tip Number 1

Familiarise yourself with the menu and the unique offerings of Big Easy Chelsea. Knowing the ins and outs of their Bar.B.Q style and lobster dishes will impress during your interview and show your genuine interest in the role.

✨Tip Number 2

Highlight your experience in high-volume restaurants, especially if you've worked in similar environments. Discuss how you managed busy shifts and maintained excellent service standards, as this is crucial for a Head Waiter/Waitress position.

✨Tip Number 3

Demonstrate your leadership skills by sharing examples of how you've trained or mentored junior staff. This will showcase your ability to lead a team effectively, which is essential for the Head Waiter/Waitress role.

✨Tip Number 4

Network with current or former employees of Big Easy Chelsea if possible. They can provide insights into the company culture and expectations, which can help you tailor your approach during the application process.

We think you need these skills to ace Head Waiter/waitress

Excellent Customer Service
Strong Communication Skills
Team Leadership
Time Management
Menu Knowledge
Problem-Solving Skills
Attention to Detail
Multitasking Abilities
Conflict Resolution
Sales Skills
Food Safety Knowledge
Cash Handling
Adaptability
Positive Attitude

Some tips for your application 🫡

Understand the Role: Familiarise yourself with the responsibilities of a Head Waiter/Waitress. Highlight your experience in managing a team, providing excellent customer service, and your knowledge of food and beverage.

Tailor Your CV: Make sure your CV reflects relevant experience, particularly any roles in hospitality or restaurants. Emphasise your leadership skills and any specific achievements that demonstrate your capability in a busy environment.

Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the restaurant industry and your understanding of Big Easy Chelsea's unique vibe. Mention your experience with live music venues or similar dining experiences if applicable.

Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial in the hospitality sector.

How to prepare for a job interview at Big Easy

✨Showcase Your Experience

Make sure to highlight your previous experience in the hospitality industry, especially any roles that involved leadership or managing a team. Discuss specific situations where you successfully handled busy shifts or resolved customer complaints.

✨Know the Menu

Familiarise yourself with the restaurant's menu, including any special dishes or ingredients. Being able to discuss the offerings confidently will demonstrate your enthusiasm and preparedness for the role.

✨Emphasise Teamwork

As a Head Waiter/Waitress, you'll need to work closely with kitchen staff and other waiters. Share examples of how you've effectively collaborated with others in past roles to ensure smooth service and a great dining experience for customers.

✨Demonstrate Customer Service Skills

Prepare to discuss your approach to providing excellent customer service. Share anecdotes that illustrate your ability to create a welcoming atmosphere and handle difficult situations with grace and professionalism.

Head Waiter/waitress
Big Easy
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  • Head Waiter/waitress

    Full-Time
    30000 - 42000 £ / year (est.)

    Application deadline: 2027-03-24

  • B

    Big Easy

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