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For Companies At a Glance
- Tasks: Lead service and create memorable guest experiences in a vibrant restaurant.
- Company: Join Big Easy, a well-established hospitality brand in London.
- Benefits: Flexible scheduling, staff meals, generous discounts, and clear career progression.
- Other info: Supportive team culture with opportunities for personal and professional growth.
- Why this job: Step up your career in a fast-paced environment with strong earning potential.
- Qualifications: 2-3 years of restaurant experience and a passion for guest service.
The predicted salary is between 30000 - 40000 ÂŁ per year.
Join one of London’s most established hospitality brands. Ready to step up, take ownership, and grow your career in a high‑energy, high‑volume restaurant? Big Easy opened its first restaurant on King’s Road and quickly became known for its Southern‑inspired BBQ, fresh lobster, and vibrant live‑music atmosphere. Over the years, we have built a loyal following and expanded across London while staying true to what makes us different: generous hospitality, bold flavours and a buzzing bar culture. We are proud of our history and excited about our future.
We are now looking for a Senior Head Waiter who is ready to take the next step, lead by example, and support the floor team in delivering exceptional guest experiences at our Chelsea site.
Our People
At Big Easy, hospitality is a team effort. We support each other. We communicate openly. We hold high standards. We celebrate success together. Our restaurants are busy and energetic, but behind the atmosphere is structure, professionalism and pride in the details. Many of our managers have progressed from within, and we are committed to developing our people. If you enjoy working in a fast‑paced environment and want to be part of a strong, supportive team, you will feel at home here.
Who We Are Looking For
- Minimum 2‑3 years restaurant experience, ideally in a high‑volume environment
- Confident, friendly and naturally engaging
- Strong understanding of food, drinks and service standards
- Comfortable leading a section and supporting junior team members
- Passionate about guest experience and attention to detail
- Reliable, proactive and takes pride in setting standards
We are looking for someone who wants more than just a waiting role. Someone who is ready to take ownership, support others, and grow.
What You Will Do
- Deliver warm, consistent and attentive service
- Take ownership of your section and ensure smooth service throughout
- Lead by example during busy service
- Support and guide junior team members
- Build strong knowledge of our menu, drinks and products
- Work closely with managers and the kitchen to deliver a seamless guest experience
- Help create energy and atmosphere on the floor
This role is not just about serving tables. It is about leading service and creating memorable guest experiences.
What You Will Gain
- Flexible scheduling to support work‑life balance
- No late‑night finishes
- Proper staff meals on duty
- Generous team discount across our venues
- Structured training and development
- Clear progression into Assistant Manager and Restaurant Manager roles across our London sites
- Real opportunities to grow within a well‑established brand
Work in a fast‑paced, high‑volume environment with strong earning potential and real career progression. We invest in our people and promote from within wherever possible. We are ready for you to step up and build your career with a respected London brand. Right to work in the UK is required.
Senior Head Waiter employer: Big easy restaurants
Contact Detail:
Big easy restaurants Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Head Waiter
✨Tip Number 1
Network like a pro! Get out there and connect with people in the hospitality industry. Attend events, join online groups, or even pop into local restaurants to chat with staff. You never know who might have a lead on that Senior Head Waiter position!
✨Tip Number 2
Show off your personality! When you get an interview, let your passion for hospitality shine through. Share stories about your experiences and how you've created memorable guest experiences. Remember, they want someone who can lead and inspire the team!
✨Tip Number 3
Research the brand! Familiarise yourself with Big Easy’s menu, values, and vibe. This will not only help you in interviews but also show that you're genuinely interested in being part of their team. Plus, it’ll give you some great talking points!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining the Big Easy family. Don’t forget to follow up after applying – a little nudge can go a long way!
We think you need these skills to ace Senior Head Waiter
Some tips for your application 🫡
Show Your Passion for Hospitality: When writing your application, let your love for the hospitality industry shine through. Share specific experiences that highlight your enthusiasm for delivering exceptional guest experiences and how you embody the generous hospitality we value at Big Easy.
Tailor Your Application: Make sure to customise your CV and cover letter for the Senior Head Waiter role. Highlight your relevant experience in high-volume environments and any leadership roles you've taken on. We want to see how you can take ownership and support our team!
Be Authentic: Don’t be afraid to let your personality come through in your application. We’re looking for confident, friendly individuals who are naturally engaging. Share anecdotes that reflect your character and how you connect with guests and colleagues alike.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re serious about joining our vibrant team at Big Easy!
How to prepare for a job interview at Big easy restaurants
✨Know Your Menu Inside Out
Before the interview, make sure you’re familiar with Big Easy’s menu, including the BBQ options and drinks. Being able to discuss specific dishes and suggest pairings will show your passion for the guest experience and your attention to detail.
✨Showcase Your Leadership Skills
Prepare examples of how you've led a team in a busy environment. Highlight situations where you supported junior staff or took ownership of your section. This will demonstrate that you’re ready to step up and lead by example.
✨Emphasise Your Hospitality Mindset
Big Easy values generous hospitality, so be ready to share stories that showcase your friendly and engaging nature. Talk about times when you went above and beyond to create memorable experiences for guests.
✨Be Ready for a Fast-Paced Discussion
Expect the interview to be dynamic and energetic, just like the restaurant environment. Practice answering questions concisely while maintaining enthusiasm. This will reflect your comfort in a high-volume setting and your ability to thrive under pressure.