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- Tasks: Lead a dynamic team to deliver exceptional guest experiences in a vibrant restaurant.
- Company: Join Big Easy, a renowned hospitality brand with a lively atmosphere.
- Benefits: Flexible scheduling, staff meals, generous discounts, and clear career progression.
- Other info: Be part of a supportive team that celebrates success and invests in your development.
- Why this job: Step up your career in a fast-paced environment with real growth opportunities.
- Qualifications: 2-3 years of restaurant experience and a passion for guest service.
The predicted salary is between 30000 - 40000 £ per year.
Join one of London’s most established hospitality brands. Ready to step up, take ownership, and grow your career in a high-energy, high-volume restaurant?
Big Easy opened its first restaurant on King’s Road and quickly became known for its Southern-inspired BBQ, fresh lobster, and vibrant live-music atmosphere. Over the years, we have built a loyal following and expanded across London while staying true to what makes us different: generous hospitality, bold flavours and a buzzing bar culture.
We are now looking for a Senior Head Waiter who is ready to take the next step, lead by example, and support the floor team in delivering exceptional guest experiences at our Chelsea site.
Our People
- At Big Easy, hospitality is a team effort.
- We support each other.
- We communicate openly.
- We hold high standards.
- We celebrate success together.
Our restaurants are busy and energetic, but behind the atmosphere is structure, professionalism and pride in the details. Many of our managers have progressed from within, and we are committed to developing our people. If you enjoy working in a fast-paced environment and want to be part of a strong, supportive team, you will feel at home here.
Who We Are Looking For
- Minimum 2-3 years restaurant experience, ideally in a high-volume environment
- Confident, friendly and naturally engaging
- Strong understanding of food, drinks and service standards
- Comfortable leading a section and supporting junior team members
- Passionate about guest experience and attention to detail
- Reliable, proactive and takes pride in setting standards
We are looking for someone who wants more than just a waiting role. Someone who is ready to take ownership, support others, and grow.
What You Will Do
- Deliver warm, consistent and attentive service
- Take ownership of your section and ensure smooth service throughout
- Lead by example during busy service
- Support and guide junior team members
- Build strong knowledge of our menu, drinks and products
- Work closely with managers and the kitchen to deliver a seamless guest experience
- Help create energy and atmosphere on the floor
This role is not just about serving tables. It is about leading service and creating memorable guest experiences.
What You Will Gain
- Flexible scheduling to support work-life balance
- No late-night finishes
- Proper staff meals on duty
- Generous team discount across our venues
- Structured training and development
- Clear progression into Assistant Manager and Restaurant Manager roles across our London sites
- Real opportunities to grow within a well-established brand
- Work in a fast-paced, high-volume environment with strong earning potential and real career progression.
We invest in our people and promote from within wherever possible. We are ready for you to step up and build your career with a respected London brand.
Right to work in the UK is required.
Senior Head Waiter in London employer: Big easy restaurants
Contact Detail:
Big easy restaurants Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Head Waiter in London
✨Tip Number 1
Get to know the venue! Before your interview, pop into Big Easy and soak up the atmosphere. Chat with the staff, check out the menu, and get a feel for the vibe. This shows you’re genuinely interested and helps you stand out.
✨Tip Number 2
Practice your service skills! If you want to be a Senior Head Waiter, show us you can lead by example. Role-play scenarios with friends or family to demonstrate how you'd handle busy service and support your team.
✨Tip Number 3
Be ready to share your passion! In your interview, talk about what excites you about hospitality and guest experiences. We love candidates who can convey their enthusiasm and commitment to delivering exceptional service.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining our team at Big Easy. Don’t miss out on the chance to grow your career with us!
We think you need these skills to ace Senior Head Waiter in London
Some tips for your application 🫡
Show Your Passion for Hospitality: When writing your application, let your love for the hospitality industry shine through. We want to see that you’re not just looking for a job, but that you genuinely care about creating memorable experiences for our guests.
Highlight Relevant Experience: Make sure to showcase your 2-3 years of restaurant experience, especially in high-volume settings. We’re keen to know how you’ve led teams or sections before, so don’t hold back on those details!
Be Yourself: We value authenticity! Use your own voice in your application. Let us get to know the real you, and how your personality fits with our vibrant team culture at Big Easy.
Apply Through Our Website: For the best chance of joining our team, make sure to apply directly through our website. It’s the easiest way for us to see your application and get you one step closer to becoming part of our Big Easy family!
How to prepare for a job interview at Big easy restaurants
✨Know the Menu Inside Out
Before your interview, make sure you’re familiar with Big Easy’s menu, including their BBQ offerings and drinks. This shows your passion for the role and helps you answer questions about how you would enhance the guest experience.
✨Showcase Your Leadership Skills
Be prepared to discuss your experience in leading a team during busy service. Share specific examples of how you’ve supported junior staff and maintained high service standards, as this is crucial for the Senior Head Waiter position.
✨Emphasise Your Guest Experience Focus
Highlight your commitment to delivering exceptional guest experiences. Think of a time when you went above and beyond for a customer and be ready to share that story. It’s all about showing that you understand the importance of hospitality.
✨Bring Energy and Enthusiasm
Big Easy thrives on a vibrant atmosphere, so let your personality shine through during the interview. Show your enthusiasm for working in a fast-paced environment and how you can contribute to creating a buzzing bar culture.