At a Glance
- Tasks: Lead service, support your team, and create memorable guest experiences.
- Company: Join Big Easy, a vibrant and established hospitality brand in London.
- Benefits: Flexible scheduling, staff meals, generous discounts, and clear career progression.
- Other info: Be part of a supportive team that celebrates success together.
- Why this job: Step up in a fast-paced environment and grow your career with us.
- Qualifications: 2-3 years restaurant experience, confident, friendly, and passionate about service.
The predicted salary is between 25000 - 30000 € per year.
Ready to step up, take ownership, and grow your career in a high-energy, high-volume restaurant? Big Easy opened its first restaurant on King's Road and quickly became known for its Southern-inspired BBQ, fresh lobster, and vibrant live music atmosphere. Over the years, we have built a loyal following and expanded across London while staying true to what makes us different: generous hospitality, bold flavours and a buzzing bar culture. We are proud of our history and excited about our future.
We are now looking for a Senior Head Waiter who is ready to take the next step, lead by example, and support the floor team in delivering exceptional guest experiences at our Chelsea site.
Our People
At Big Easy, hospitality is a team effort. We support each other. We communicate openly. We hold high standards. We celebrate success together. Our restaurants are busy and energetic, but behind the atmosphere is structure, professionalism and pride in the details. Many of our managers have progressed from within, and we are committed to developing our people. If you enjoy working in a fast-paced environment and want to be part of a strong, supportive team, you will feel at home here.
Who We Are Looking For
- Minimum 2–3 years restaurant experience, ideally in a high-volume environment
- Confident, friendly and naturally engaging
- Strong understanding of food, drinks and service standards
- Comfortable leading a section and supporting junior team members
- Passionate about guest experience and attention to detail
- Reliable, proactive and takes pride in setting standards
We are looking for someone who wants more than just a waiting role. Someone who is ready to take ownership, support others, and grow.
What You Will Do
- Deliver warm, consistent and attentive service
- Take ownership of your section and ensure smooth service throughout
- Lead by example during busy service
- Support and guide junior team members
- Build strong knowledge of our menu, drinks and products
- Work closely with managers and the kitchen to deliver a seamless guest experience
- Help create energy and atmosphere on the floor
This role is not just about serving tables. It is about leading service and creating memorable guest experiences.
What You Will Gain
- Flexible scheduling to support work-life balance
- No late-night finishes
- Proper staff meals on duty
- Generous team discount across our venues
- Structured training and development
- Clear progression into Assistant Manager and Restaurant Manager roles across our London sites
- Real opportunities to grow within a well-established brand
- Work in a fast-paced, high-volume environment with strong earning potential and real career progression.
We invest in our people and promote from within wherever possible. If you are ready to step up and build your career with a respected London brand, we would love to hear from you. Apply now and start building your future with Big Easy.
Senior Head Waiter in Chelsea employer: Big Easy Restaurants Limited
At Big Easy, we pride ourselves on being one of London's most established hospitality brands, offering a vibrant work culture that celebrates teamwork and open communication. As a Senior Head Waiter in our Chelsea location, you'll enjoy flexible scheduling, structured training, and clear pathways for career progression, all while being part of a dynamic team dedicated to delivering exceptional guest experiences. Join us to not only enhance your skills but also to thrive in a supportive environment where your contributions are valued and rewarded.
Contact Detail:
Big Easy Restaurants Limited Recruiting Team
StudySmarter Expert Advice🤫
We think this is how you could land Senior Head Waiter in Chelsea
✨Tip Number 1
Get to know the restaurant before your interview! Visit Big Easy, soak up the atmosphere, and chat with staff if you can. This shows you're genuinely interested and helps you understand their vibe.
✨Tip Number 2
Practice your service skills! Whether it's pouring a drink or taking an order, being confident in your abilities will shine through during your interview. Show them you’re ready to lead by example!
✨Tip Number 3
Be prepared to discuss your experience in high-volume settings. Share specific examples of how you've handled busy shifts and supported your team. This is key for a Senior Head Waiter role!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the Big Easy family!
We think you need these skills to ace Senior Head Waiter in Chelsea
Some tips for your application 🫡
Read the Job Description Carefully:Before you dive into your application, take a moment to really soak in the job description. It’ll give you a clear idea of what we’re looking for and help you tailor your application to show us why you’re the perfect fit.
Show Off Your Experience:We want to see your restaurant experience shine through! Highlight your previous roles, especially in high-volume environments, and don’t forget to mention any leadership experiences that demonstrate your ability to support and guide a team.
Be Yourself:When writing your application, let your personality come through. We’re all about genuine hospitality, so showing us your friendly and engaging nature will definitely make you stand out. Don’t be afraid to share your passion for guest experiences!
Apply Through Our Website:Once you’ve polished up your application, make sure to apply through our website. It’s the best way for us to receive your details and ensures you’re considered for the role. We can’t wait to hear from you!
How to prepare for a job interview at Big Easy Restaurants Limited
✨Know the Menu Inside Out
Before your interview, make sure you’re familiar with Big Easy's menu, including their BBQ offerings and drinks. This shows your passion for the role and helps you engage in meaningful conversations about the food and drink pairings during the interview.
✨Showcase Your Leadership Skills
As a Senior Head Waiter, you'll need to lead by example. Prepare examples from your past experience where you've successfully managed a team or handled a busy service. Highlight how you supported junior staff and ensured smooth operations.
✨Emphasise Your Guest Experience Focus
Big Easy values exceptional guest experiences. Be ready to discuss specific instances where you went above and beyond for customers. This could be anything from resolving complaints to creating memorable moments that enhanced their dining experience.
✨Demonstrate Your Team Spirit
Since hospitality is a team effort at Big Easy, come prepared to talk about how you’ve collaborated with colleagues in high-pressure situations. Share stories that illustrate your ability to communicate openly and celebrate team successes.
