At a Glance
- Tasks: Support students with enquiries, welfare, and events while managing the Breakfast club.
- Company: Join a vibrant educational institution focused on student success and well-being.
- Benefits: Flexible hours, competitive salary, and 26 days annual leave plus bank holidays.
- Other info: Dynamic role with opportunities for training and professional development.
- Why this job: Make a real difference in students' lives while working in a creative environment.
- Qualifications: GCSE Maths and English Grade 4/C or equivalent; degree in Games Design preferred.
The predicted salary is between 30000 - 35000 £ per year.
Responding effectively to incoming enquiries via telephone and email (parents, carers, local authorities, students etc.).
Student welfare and information advice and guidance as required.
Working within the student services hub as per timetable.
Pastoral support.
Assisting with invigilation duties during exam periods.
Support Student Services Manager with student induction packs, medical forms and updating Arbor appropriately for the new academic year.
Support Student Services Manager to provide student and parent/carer updates.
Managing Breakfast club on allocated days.
Support with college-wide events such as National Careers Week, Mental Health Week and End of Year Showcases.
Ad hoc admin as required.
Job Specific Responsibilities:
- Attendance phone calls and emails for your cohort every morning and afternoon.
- Tracking of engagement with student services/issue/outcome.
- Tracking of attendance and disciplinary to support learners in overcoming their barriers to learning.
- Attendance once a month at curriculum team meetings.
- Cover vocational sessions within area of specialism; in the event of this you will be provided with the lesson plan and related resources and will receive overtime (as agreed with your line manager prior to request for overtime) to enable you to complete usual duties.
- Provide specialist vocational support to students and tutors in your curriculum area as required.
- Provide support during college events in line with vocational specialism.
- Support Student Services Manager and/or Curriculum Manager with pastoral meetings and interventions where required.
Qualifications:
- Maths and English GCSE Grade 4/C or equivalent (Level 2).
- Degree/relevant qualification in the subject area (Games Design).
- Experience in education/welfare.
Essential Qualities:
- Willingness to participate in further training and development opportunities.
- Significant organisational and administrative skills, supported by a proficiency with ICT.
- Excellent verbal and written skills, including telephone manners, diplomacy and confidentiality.
- Excellent interpersonal skills and solution-focused approach to professional relationships.
- Ability to work in a demanding environment, meeting deadlines by prioritising/delegating.
- Strong listening skills and the ability to deal with sensitive situations with integrity.
- Ability to work as part of a team and demonstrate initiative.
- Flexible, motivated and committed to high standards of working.
- Good attendance and punctuality.
- Resilient, determined to achieve goals and committed to the ethos of BCT.
35 hours across 5 days a week for 38 weeks per year. Pro rata of 26 days of annual leave plus UK bank holidays. This is a permanent part-time position. Start Date 31 Aug 2026. Pro rata of annual salary FTE £27,300 (actual salary £22,491).
Student Services & Games Design Officer in City of Westminster employer: Big Creative Training Ltd
As a Student Services & Games Design Officer, you will thrive in a supportive and dynamic educational environment that prioritises student welfare and engagement. Our commitment to professional development ensures that you have ample opportunities for growth, while our inclusive work culture fosters collaboration and innovation. Located in a vibrant community, we celebrate events like National Careers Week and Mental Health Week, making this an enriching place to work where your contributions truly make a difference.
StudySmarter Expert Advice🤫
We think this is how you could land Student Services & Games Design Officer in City of Westminster
✨Get Involved in Online Communities
Dive into online forums and communities centred around digital learning and education, like EdTech chats on Twitter or groups on LinkedIn. Engaging in discussions and sharing your insights can help build your visibility and credibility in the sector.
✨Attend EdTech Meetups and Workshops
Look for local meetups or workshops focused on digital education trends. Not only do they enable us to learn about the latest in the field, but they’re also great networking opportunities to meet potential employers like Big Creative Training Ltd or other educators who might know about upcoming part-time roles.
✨Leverage Your University’s Resources
If you’re currently studying, make sure to tap into your university's career services. They often have connections with local businesses in the education space, plus they can help us uncover part-time job openings that aren't widely advertised.
✨Showcase Your Skills through Projects
Create a portfolio showcasing any relevant projects or experiences in digital learning. Whether it's designing a learning module or contributing to an e-learning platform, having tangible examples will catch the eye of hiring managers at Big Creative Training Ltd.
We think you need these skills to ace Student Services & Games Design Officer in City of Westminster
Some tips for your application 🫡
Highlight Your Experience in Digital Learning:When applying for a role in digital learning like the Student Services & Games Design Officer at Big Creative Training Ltd, make sure to showcase any prior experience you have in creating or managing online learning materials. We want to see how you've made an impact in previous roles, so don’t shy away from providing specific examples or projects you’ve worked on.
Showcase Relevant Skills and Tools:Mention any specific platforms or tools you’ve used in the digital learning space. For instance, if you're familiar with LMS (Learning Management Systems) or any authoring tools, include these in your CV. This demonstrates you’re not only passionate but also ready to hit the ground running at Big Creative Training Ltd.
Express Your Passion for Education:In your cover letter, we really want to feel your enthusiasm for digital learning. Talk about your motivations for joining Big Creative Training Ltd and how you hope to contribute to shaping the future of education. This is a part-time role, so highlighting your commitment and drive will go a long way!
Tailor Your CV to Stand Out:Adapt your CV specifically for the Student Services & Games Design Officer role by aligning your experiences and skills directly with the job description. Use strong action verbs and bullet points, focusing on your contributions in previous roles. We appreciate a clear, concise format that makes it easy for us at Big Creative Training Ltd to see why you’re a perfect fit.
How to prepare for a job interview at Big Creative Training Ltd
✨Showcase Your Digital Savvy
In the digital learning and education space, being tech-savvy is crucial. Make sure to highlight any experience you have with e-learning platforms, learning management systems, or educational software during your interview. Think about specific examples of how you’ve used these tools to enhance learning experiences – this will show Big Creative Training Ltd you’re already familiar with the landscape!
✨Prepare to Discuss Educational Theories
Expect questions related to educational methodologies or theories that underpin digital learning. Brush up on concepts like constructivism or blended learning and be ready to discuss how these can apply to real-world scenarios. The interviewers at Big Creative Training Ltd will appreciate your understanding of the educational principles that drive effective learning.
✨Flexibility & Adaptability are Key
As this is a part-time role, demonstrate how you can manage your time effectively and adapt to the dynamic demands of the position. Share examples from past experiences where you successfully balanced multiple tasks while contributing to team projects. This will reassure Big Creative Training Ltd that you’re not just a candidate but a reliable team member who can juggle responsibilities.
✨Portfolio and Samples Matter
Even for a part-time gig, having a portfolio of your work can really set you apart. If you've designed any e-learning modules, created educational content, or implemented any successful teaching strategies, make sure you can present those. Being ready with tangible examples from your past work will help you make a stronger case to Big Creative Training Ltd about what you bring to the table.
