At a Glance
- Tasks: Lead the Sheringham shop, manage staff, and drive sales for a vital cause.
- Company: Join Big C, a leading cancer charity making a real difference in the community.
- Benefits: Enjoy 33 days holiday, health benefits, and opportunities for professional development.
- Other info: Work in a supportive environment that values wellbeing and work-life balance.
- Why this job: Be an ambassador for change and support local people affected by cancer.
- Qualifications: Experience in retail management and a passion for community engagement.
The predicted salary is between 24100 - 26680 £ per year.
35 hours per week over 5 days to include weekend and bank holiday working as required.
Salary: £24,100 to £26,680 per annum (subject to skills and experience).
Contract: Permanent
Location: Sheringham Shop
We’re looking for an inspiring and commercially minded Shop Manager to lead our Sheringham store. This is more than a retail role — it’s an opportunity to turn donated goods into vital income that supports local people affected by cancer. As the face of the shop, you’ll create a welcoming space for customers and donors, lead a dedicated team of staff and volunteers, and ensure the shop thrives both financially and within the community.
At Big C, we live our values of Honesty, Respect, Trust, Empathy and Support — and we’re looking for a manager who brings those values to life every day.
About the role
Reporting to the Retail Operations Manager and Assistant Retail Operations Manager, you will take full responsibility for the day‑to‑day management and ongoing development of the Sheringham shop. You’ll lead and motivate staff and volunteers, drive sales and profitability in line with agreed budgets, and ensure the shop operates safely, efficiently and in line with Big C policies and procedures. Acting as an ambassador for the charity, you’ll also play a key role in strengthening community engagement, encouraging donations and promoting awareness of Big C’s work.
Key responsibilities
- Lead and manage the day‑to‑day running and ongoing development of the shop, ensuring high standards of presentation, safety and customer service.
- Achieve income targets and maximise profitability through strong commercial awareness, effective stock management and promotional activity.
- Recruit, train, motivate and support staff and volunteers, conducting regular performance reviews and fostering a positive team culture.
- Maximise the value of donations through effective sorting, pricing, display, stock rotation and development of Gift Aid.
- Manage shop finances and controls, including daily banking, reporting and adherence to company policies and procedures.
- Act as an ambassador for Big C within the local community, encouraging donations, building supporter relationships and promoting awareness of the charity’s work.
Big C is one of East Anglia’s largest cancer charities, having raised £50 million in 45 years. Each year, our supporters help us raise around £3 million to support people affected by cancer in our community. We provide holistic care through Cancer Support Centres and Hubs, as well as online and telephone support via our Virtual Support Centre. Income comes from donations, local businesses, grants, legacies, and 11 charity shops across the region. Committed to equity, diversity, and inclusion, Big C was recently awarded Gold Accreditation in the Best Employers Eastern Region 2025 and offers a supportive environment that values wellbeing and work/life balance.
Why Big C?
We’re proud to be a Best Employer (Gold, Eastern Region 2025) and offer a supportive, inclusive working environment that values wellbeing, development, and work‑life balance. Our benefits include:
- 33 days holiday (FTE, including bank holidays)
- Company sick pay and life assurance
- Health Cash Plan and Employee Assistance Programme
- Cycle to Work Scheme
- Opportunities for professional development
If you share these values and want to make a real difference, we’d love to hear from you. Big C requires an enhanced Disclosure and Barring Service (DBS) check and a barred list check. This role requires the check.
Closing date for applications: Sunday 28 June 2026. However, this vacancy may close earlier once sufficient applications received. Interviews will take place as soon as possible.
Shop Manager, Sheringham employer: Big C
At Big C, we pride ourselves on being a leading cancer charity in East Anglia, offering a fulfilling and supportive work environment for our employees. As a Shop Manager in Sheringham, you will not only lead a dedicated team but also play a vital role in transforming donated goods into essential funds that support local individuals affected by cancer. With a strong commitment to employee wellbeing, professional development, and a culture rooted in honesty, respect, and empathy, Big C is an excellent employer for those looking to make a meaningful impact in their community.
StudySmarter Expert Advice🤫
We think this is how you could land Shop Manager, Sheringham
✨Tip Number 1
Get to know the company inside out! Research Big C, their values, and their community impact. This will help you connect your experience with what they stand for during interviews.
✨Tip Number 2
Network like a pro! Reach out to current or former employees on LinkedIn. They can give you insider tips and maybe even put in a good word for you!
✨Tip Number 3
Prepare for those tricky interview questions! Think about how you would lead a team or handle a challenging situation in the shop. Use real examples from your past to showcase your skills.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining the Big C family!
We think you need these skills to ace Shop Manager, Sheringham
Some tips for your application 🫡
Show Your Passion:When writing your application, let your enthusiasm for the role shine through! We want to see how much you care about making a difference in the community and supporting those affected by cancer.
Tailor Your CV:Make sure your CV is tailored to the Shop Manager position. Highlight your experience in retail management, team leadership, and community engagement. We love seeing how your skills align with our values!
Be Clear and Concise:Keep your application clear and to the point. Use bullet points where possible to make it easy for us to read. We appreciate straightforward communication that gets right to the heart of your qualifications.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re serious about joining our team at Big C.
How to prepare for a job interview at Big C
✨Know Your Values
Before the interview, take some time to familiarise yourself with Big C's values: Honesty, Respect, Trust, Empathy, and Support. Think of examples from your past experiences that demonstrate how you embody these values, as they are crucial for the Shop Manager role.
✨Show Your Commercial Mindset
Prepare to discuss your understanding of retail management and how you can drive sales and profitability. Bring specific examples of how you've successfully managed stock, achieved income targets, or implemented promotional activities in previous roles.
✨Engage with Community Focus
Since community engagement is key for this position, think about ways you've previously built relationships within a community or encouraged donations. Be ready to share ideas on how you would promote awareness of Big C’s work in Sheringham.
✨Team Leadership Skills
As a Shop Manager, leading a team is essential. Prepare to discuss your experience in recruiting, training, and motivating staff and volunteers. Highlight any strategies you've used to foster a positive team culture and how you conduct performance reviews.
