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- Tasks: Assist in charity shops, maximise sales, and support customers.
- Company: Big C, a regional cancer charity dedicated to supporting those affected by cancer.
- Benefits: Gain valuable experience, meet new people, and contribute to a meaningful cause.
- Why this job: Make a real difference in your community while developing essential skills.
- Qualifications: No specific qualifications needed, just a passion for helping others.
- Other info: Flexible volunteering hours with opportunities for personal growth and teamwork.
Overview
Role: To assist in the functioning of Big C’s charity shops to promote Big C in a positive way and to maximise sales by working within our stockroom or on our shop floor.
Sales Assistant
- Processing sales transactions through the till efficiently.
- Stock replenishment.
- Re-merchandise stock to maximise sales.
- Stock rotation.
- Pricing stock.
- Tidying the shop floor.
- Assisting with customer enquiries.
- Assisting, when necessary, with shop window displays to ensure windows are fully stocked.
- Assisting brides in the bridal suite (Timberhill shop only).
Stockroom Assistant
- Sorting through donated stock for its suitability for sale on the shop floor.
- Hanging and steaming garments.
- Sorting through bric-a-brac items.
- Pricing stock.
- Tidying the stockroom.
- Assisting with stock replenishment.
Time commitment
Volunteering hours vary depending on the role and the opening times. They aim to be as flexible as possible and can discuss more with those interested in the role.
About the organisation
As a regional cancer charity, Big C are dedicated to supporting anyone affected by cancer in Norfolk and neighbouring counties whilst working with key partners in research and healthcare to improve future outcomes.
There are an estimated 2.5 million people living with cancer in the UK. 1 in 2 people will get cancer in their lifetime. Big C seeks and implements new approaches and projects to make sure that no one is missing our on the opportunity to access our support. Big C’s work focuses on 6 key areas; support, research, equipment, education, income generation and people.
The dedication of our employees, volunteers, supporters and fundraisers is how we continue to improve the lives of those affected by cancer.
Big C is passionately committed to wellbeing, inclusion, diversity, equity and supporting achievement of the charity’s vision and organisational objectives. It aims to unite all Big C employees and volunteers, ensuring everyone is effective, productive, happy and customer focused.
How to apply
If you are interested in this role and would like to apply or would like more information, contact the Volunteer Hub at Merchants’ Place – E: volhub@merchantsplace.co.uk T: 01263 519454
Alternatively, you can complete an online registration form and your details will be sent to us directly. A link for the form can be found on our Volunteer Hub page on our website
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Retail Volunteers – VH220 employer: Big C
Contact Detail:
Big C Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Volunteers – VH220
✨Tip Number 1
Get to know Big C and their mission! Understanding the charity's goals will help you connect with them during your volunteering journey. Plus, it shows you're genuinely interested in making a difference.
✨Tip Number 2
Be proactive when you apply! Reach out to the Volunteer Hub directly if you have questions or want to express your enthusiasm. A quick email or call can make you stand out from the crowd.
✨Tip Number 3
Show off your skills during the application process! Whether it's customer service or stock management, highlight how your experience aligns with what Big C needs. We all love a good match!
✨Tip Number 4
Don’t forget to follow up after applying! A friendly message thanking them for considering your application can keep you on their radar. It’s a simple way to show your commitment and enthusiasm.
We think you need these skills to ace Retail Volunteers – VH220
Some tips for your application 🫡
Be Yourself: When filling out your application, let your personality shine through! We want to get to know the real you, so don’t be afraid to share your passion for helping others and why you’re interested in volunteering with Big C.
Tailor Your Application: Make sure to read the job description carefully and highlight any relevant experience or skills you have. Whether it’s customer service or stock management, show us how you can contribute to our charity shops!
Keep It Clear and Concise: While we love a good story, keep your application straightforward. Use clear language and bullet points where possible to make it easy for us to see your qualifications and enthusiasm at a glance.
Apply Through Our Website: We encourage you to apply directly through our website! It’s the easiest way for us to receive your details and ensures you’re considered for the role. Plus, you’ll find all the info you need about volunteering with us there!
How to prepare for a job interview at Big C
✨Know the Charity Inside Out
Before your interview, take some time to research Big C and its mission. Understand their key areas of focus, like support and research, so you can show genuine interest and align your answers with their values.
✨Showcase Your Customer Service Skills
As a Retail Volunteer, you'll be interacting with customers regularly. Prepare examples from your past experiences where you've provided excellent customer service or resolved issues effectively. This will demonstrate your ability to contribute positively on the shop floor.
✨Be Ready for Practical Questions
Expect questions about stock management and sales processes. Brush up on basic retail concepts like stock rotation and pricing strategies. Being able to discuss these topics will show that you're prepared for the role and understand the day-to-day operations.
✨Express Your Passion for Volunteering
Let your enthusiasm for volunteering shine through! Share why you want to support Big C and how you can contribute to their mission. This passion can set you apart from other candidates and show that you're committed to making a difference.
