Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Join us as a Volunteer Retail Assistant, helping with sales and customer service.
- Company: Big C is dedicated to fighting cancer and supporting those affected in the UK.
- Benefits: Gain valuable experience, meet new people, and contribute to a meaningful cause.
- Why this job: Make a real impact while developing skills in a supportive environment.
- Qualifications: No specific qualifications needed; just a passion for helping others.
- Other info: Flexible hours available; perfect for students looking to volunteer.
Volunteer with us and become part of the Big C family. We are looking for Volunteer Retail Assistants to join our Big C shop in Cromer to help with promoting and maximising sales by working within our stockroom and/or on our shop floor.
Roles may include:
- Processing sales transactions through the till
- Stock rotation
- Pricing stock
- Tidying the shop floor and stock room
- Assisting with customer enquiries
- Assisting, when necessary, with shop window displays
- Sorting through donated stock and bric-a-brac items for their suitability for sale
- Hanging and steaming garments
Recruitment Process: Application form, informal interview, and two satisfactory references.
Time commitment: Opening Hours: 9:30am to 4:30pm, Monday to Sunday. We are happy to consider any availability you may have within our opening hours.
About the organisation: There are an estimated 2.5 million people living with cancer in the UK. Roughly 400,000 people are told the news that they have cancer each year, and over 8000 per year in Norfolk and Waveney alone. Since 1980, Big C has been dedicated to the fight against cancer and today, we help thousands of people affected by cancer across our county, while working with key partners in research and healthcare to improve future outcomes. Our work focuses on four key areas – supporting people affected by cancer, funding world-class local research into cancer, providing vital medical equipment and facilities in the county's main acute hospital Trusts, and providing interventional and presentational education programmes for the general public and healthcare professionals.
How to apply: If you are interested in this role and would like to apply or would like more information, contact the Volunteer Hub at Merchants’ Place – E: volhub@merchantsplace.co.uk T: 01263 519454. Alternatively, you can complete an online registration form and your details will be sent to us directly. A link for the form can be found on our Volunteer Hub page on our website.
Contact Detail:
Big C Charity Shop Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Assistant Volunteer – VH200
✨Tip Number 1
Familiarise yourself with Big C's mission and values. Understanding their commitment to supporting those affected by cancer will help you convey genuine enthusiasm during your informal interview.
✨Tip Number 2
Show your willingness to be flexible with your availability. Since they are open seven days a week, being open to various shifts can make you a more attractive candidate.
✨Tip Number 3
Prepare to discuss any previous retail or customer service experience you have. Even if it's informal, sharing relevant experiences can demonstrate your capability in handling customer enquiries and sales transactions.
✨Tip Number 4
Think about how you can contribute to the shop's visual appeal. Be ready to share ideas for shop window displays or stock presentation, as this shows initiative and creativity.
We think you need these skills to ace Retail Assistant Volunteer – VH200
Some tips for your application 🫡
Understand the Role: Read through the job description carefully to understand the responsibilities of a Retail Assistant Volunteer. This will help you tailor your application to highlight relevant skills and experiences.
Craft a Personal Statement: Write a personal statement that reflects your passion for volunteering and your commitment to supporting those affected by cancer. Mention any previous experience in retail or customer service, as well as your willingness to learn.
Highlight Relevant Skills: Make sure to emphasise skills that are particularly relevant to the role, such as teamwork, communication, and organisational abilities. Use specific examples from past experiences to demonstrate these skills.
Proofread Your Application: Before submitting your application, take the time to proofread it for any spelling or grammatical errors. A well-presented application shows attention to detail and professionalism.
How to prepare for a job interview at Big C Charity Shop
✨Show Your Passion for the Cause
Make sure to express your enthusiasm for Big C's mission during the interview. Share why you want to volunteer and how you can contribute to their fight against cancer.
✨Demonstrate Customer Service Skills
Since you'll be assisting with customer enquiries, highlight any previous experience in retail or customer service. Be ready to discuss how you would handle different customer scenarios.
✨Be Prepared for Practical Questions
Expect questions about stock management and sales transactions. Familiarise yourself with basic retail processes, such as pricing and stock rotation, to show you're ready for the role.
✨Ask Thoughtful Questions
Prepare a few questions to ask at the end of the interview. This could include inquiries about the team you'll be working with or how your role contributes to the overall mission of Big C.
