At a Glance
- Tasks: Lead the Sheringham shop, turning donations into vital support for local cancer patients.
- Company: Join Big C, a leading cancer charity in East Anglia with a strong community focus.
- Benefits: Enjoy 33 days holiday, pension contributions, and opportunities for professional development.
- Other info: Be part of a supportive team that values wellbeing and work-life balance.
- Why this job: Make a real difference in your community while developing your leadership skills.
- Qualifications: Experience in retail management and a passion for community engagement.
The predicted salary is between 24100 - 26680 £ per year.
Hours: 35 hours per week over 5 days to include weekend and bank holiday working as required
Salary: £24,100 to £26,680 per annum (subject to skills and experience)
Contract: Permanent
Location: Sheringham Shop
We’re looking for an inspiring and commercially minded Shop Manager to lead our Sheringham store. This is more than a retail role — it’s an opportunity to turn donated goods into vital income that supports local people affected by cancer. As the face of the shop, you’ll create a welcoming space for customers and donors, lead a dedicated team of staff and volunteers, and ensure the shop thrives both financially and within the community.
At Big C, we live our values of Honesty, Respect, Trust, Empathy and Support — and we’re looking for a manager who brings those values to life every day.
About the role
Reporting to the Retail Operations Manager and Assistant Retail Operations Manager, you will take full responsibility for the day-to-day management and ongoing development of the Sheringham shop. You’ll lead and motivate staff and volunteers, drive sales and profitability in line with agreed budgets, and ensure the shop operates safely, efficiently and in line with Big C policies and procedures. Acting as an ambassador for the charity, you’ll also play a key role in strengthening community engagement, encouraging donations and promoting awareness of Big C’s work.
Key responsibilities:
- Lead and manage the day-to-day running and ongoing development of the shop, ensuring high standards of presentation, safety and customer service.
- Achieve income targets and maximise profitability through strong commercial awareness, effective stock management and promotional activity.
- Recruit, train, motivate and support staff and volunteers, conducting regular performance reviews and fostering a positive team culture.
- Maximise the value of donations through effective sorting, pricing, display, stock rotation and development of Gift Aid.
- Manage shop finances and controls, including daily banking, reporting and adherence to company policies and procedures.
- Act as an ambassador for Big C within the local community, encouraging donations, building supporter relationships and promoting awareness of the charity’s work.
If you share these values and want to make a real difference, we’d love to hear from you.
Why Big C?
We’re proud to be a Best Employer (Gold, Eastern Region 2025) and offer a supportive, inclusive working environment that values wellbeing, development, and work-life balance. Our benefits include:
- 33 days holiday (FTE, including bank holidays)
- 5% employer pension contribution
- Company sick pay and life assurance
- Health Cash Plan and Employee Assistance Programme
- Cycle to Work Scheme
- Opportunities for professional development
Big C are committed to safeguarding and promoting the welfare of vulnerable adults, young adults and children and expect all staff and volunteers to share this commitment. This role requires an enhanced Disclosure and Barring Service (DBS) check and a barred list check.
Closing date for applications: Sunday 28 June 2026 however please note that this vacancy may close earlier once sufficient applications received. Interviews will take place as soon as possible.
Shop Manager, Sheringham employer: Big C Cancer Charity
At Big C, we pride ourselves on being a leading cancer charity in East Anglia, offering a supportive and inclusive work environment that prioritises employee wellbeing and professional development. As a Shop Manager in Sheringham, you will not only lead a dedicated team but also play a vital role in transforming donated goods into essential support for those affected by cancer, all while enjoying generous benefits such as 33 days of holiday and a strong pension contribution. Join us to make a meaningful impact in the community while growing your career in a values-driven organisation.
StudySmarter Expert Advice🤫
We think this is how you could land Shop Manager, Sheringham
✨Tip Number 1
Get to know the company! Research Big C and understand their mission, values, and community impact. This will help you connect with the interviewers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your pitch! Be ready to talk about your experience leading teams and driving sales. Use specific examples that highlight your skills in managing a shop and engaging with the community.
✨Tip Number 3
Show your passion for the cause! As a Shop Manager, you'll be turning donations into vital income for those affected by cancer. Make sure to express why this mission resonates with you during your interview.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re tech-savvy and serious about the role. Don’t miss out on this opportunity!
We think you need these skills to ace Shop Manager, Sheringham
Some tips for your application 🫡
Be Yourself:When filling out your application, let your personality shine through! We want to see the real you and how you embody our values of honesty, respect, trust, empathy, and support.
Tailor Your Application:Make sure to customise your application to highlight your relevant experience and skills that match the Shop Manager role. Show us how your background aligns with what we’re looking for!
Show Your Passion:Express your enthusiasm for working with Big C and supporting the community. Let us know why this role matters to you and how you can contribute to our mission of helping those affected by cancer.
Follow the Instructions:Don’t forget to complete the online application fully and attach any necessary documents like your covering letter. We appreciate attention to detail, so make sure everything is in order before hitting submit!
How to prepare for a job interview at Big C Cancer Charity
✨Know Your Values
Before the interview, take some time to familiarise yourself with Big C's values: Honesty, Respect, Trust, Empathy, and Support. Think about how you can demonstrate these values through your past experiences and how they align with your personal beliefs.
✨Showcase Your Leadership Skills
As a Shop Manager, you'll be leading a team of staff and volunteers. Prepare examples of how you've successfully managed teams in the past, focusing on motivation, training, and fostering a positive culture. Be ready to discuss specific challenges you faced and how you overcame them.
✨Understand the Community Impact
Research how Big C supports the local community and be prepared to discuss how you can contribute to this mission. Think about ways to engage the community, encourage donations, and promote awareness of the charity’s work during your interview.
✨Prepare for Financial Discussions
Since you'll be responsible for managing shop finances, brush up on your financial management skills. Be ready to talk about your experience with budgeting, sales targets, and stock management. Consider bringing examples of how you've maximised profitability in previous roles.
