At a Glance
- Tasks: Lead daily operations and inspire a team in our vibrant King's Lynn shop.
- Company: Join Big C, a leading cancer charity making a real difference in the community.
- Benefits: Enjoy 33 days holiday, pension contributions, and professional development opportunities.
- Other info: Flexible hours with a focus on work-life balance and personal wellbeing.
- Why this job: Make an impact while gaining valuable retail experience in a supportive environment.
- Qualifications: Retail experience and a passion for community engagement are essential.
The predicted salary is between 9360 - 9386 £ per year.
Hours: 14 hours per week over 2 days including weekend and bank holiday working as required.
Salary: £9,360 to £9,386.80 per annum (£23,400 to £23,675 full time equivalent).
Contract: Permanent
Location: Big C King’s Lynn Shop
This is a fantastic opportunity to play a key role in the success of our King’s Lynn shop, which offers a diverse range of products including clothing, bric-a-brac, furniture, and bridal wear. You’ll support the delivery of strong retail sales and help maximise profit, while ensuring an exceptional experience for every customer who walks through the door. With a focus on leading and inspiring a team of staff and volunteers, you’ll also help manage resources and budgets to keep the shop running smoothly and successfully.
About the role
If you have retail experience, enjoy leading a busy, growing team, and want to make a real impact in your local community, this could be the perfect opportunity. Our King’s Lynn shop is one of our largest stores, located right in the heart of the town, and plays a vital role in supporting our work. With a strong and expanding team of staff and volunteers, this is a brand new role created to support the continued growth and success of the shop. As Assistant Shop Manager, you’ll help shape the future of the store, develop and inspire the team, and ensure we make the most of every donation while delivering a welcoming, high-quality experience for customers.
Key Responsibilities:
- Taking the lead in the day-to-day running and ongoing development of the shop when deputising for the Shop Manager.
- Maximising the value of donated items by overseeing effective sorting, eye-catching displays, and regular stock rotation.
- Supporting the Shop Manager to meet income targets, while driving high retail standards through strong leadership and team motivation.
- Assisting with the recruitment, induction, training, and ongoing support of staff and volunteers – helping everyone to thrive.
- Actively encouraging local donations to keep the shop well-stocked with quality items.
- Helping to coordinate furniture collections and deliveries to ensure a smooth customer experience.
About Big C
Big C is one of East Anglia’s largest cancer charities, having raised £50 million in 45 years. Each year, our supporters help us raise around £3 million to support people affected by cancer in our community. We provide holistic care through Cancer Support Centres and Hubs, as well as online and telephone support via our Virtual Support Centre. Income comes from donations, local businesses, grants, legacies, and 11 charity shops across the region. Committed to equity, diversity, and inclusion, Big C was recently awarded Gold Accreditation in the Best Employers Eastern Region 2025 and offers a supportive environment that values wellbeing and work/life balance.
Why Big C?
We’re proud to be a Best Employer (Gold, Eastern Region 2025) and offer a supportive, inclusive working environment that values wellbeing, development, and work-life balance. Our benefits include:
- 33 days holiday (FTE, including bank holidays)
- 5% employer pension contribution
- Company sick pay and life assurance
- Health Cash Plan and Employee Assistance Programme
- Cycle to Work Scheme
- Opportunities for professional development
If you share these values and want to make a real difference, we’d love to hear from you.
Big C are committed to safeguarding and promoting the welfare of vulnerable adults, young adults and children and expect all staff and volunteers to share this commitment. This role requires an enhanced Disclosure and Barring Service (DBS) check and a barred list check.
Closing date for applications: 29 May 2026 however please note that this vacancy may close earlier once sufficient applications received. Interviews will take place as soon as possible.
Assistant Shop Manager, King's Lynn employer: Big C Cancer Charity
Contact Detail:
Big C Cancer Charity Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant Shop Manager, King's Lynn
✨Tip Number 1
Get to know the shop and its community! Before your interview, pop into the King’s Lynn shop, chat with the staff, and understand what makes it tick. This shows you’re genuinely interested and helps you tailor your answers.
✨Tip Number 2
Show off your leadership skills! Think of examples where you’ve motivated a team or improved sales in your previous roles. We want to see how you can inspire our volunteers and staff to create a welcoming environment.
✨Tip Number 3
Be ready to discuss your retail experience! Highlight any specific achievements, like hitting sales targets or managing stock effectively. This is your chance to shine and show us why you’re the perfect fit for the Assistant Shop Manager role.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the time to follow our process—it shows commitment!
We think you need these skills to ace Assistant Shop Manager, King's Lynn
Some tips for your application 🫡
Show Your Passion: When you're writing your application, let your enthusiasm for the role shine through! We want to see how much you care about making a difference in the community and supporting our shop's success.
Tailor Your Experience: Make sure to highlight any relevant retail experience you have. We’re looking for someone who can lead a team and drive sales, so share specific examples of how you've done this in the past!
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so avoid jargon and make it easy for us to see why you’d be a great fit for the Assistant Shop Manager role.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way to ensure your application gets to us directly and is considered promptly. Plus, you’ll find all the info you need right there!
How to prepare for a job interview at Big C Cancer Charity
✨Know the Shop Inside Out
Before your interview, take some time to familiarise yourself with Big C's King’s Lynn shop. Understand the products they offer and their mission. This will not only show your genuine interest but also help you discuss how you can contribute to their goals.
✨Showcase Your Leadership Skills
As an Assistant Shop Manager, you'll be leading a team. Prepare examples from your past experiences where you've successfully motivated or trained a team. Highlighting your leadership style and how it aligns with their values will make you stand out.
✨Prepare for Scenario Questions
Expect questions about handling specific situations, like managing stock or dealing with customer complaints. Think of scenarios where you've excelled in similar situations and be ready to share those stories during the interview.
✨Ask Thoughtful Questions
At the end of the interview, have a few questions ready that show your enthusiasm for the role. Ask about the team dynamics, upcoming projects, or how they measure success in the shop. This demonstrates your commitment and eagerness to be part of their mission.