Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Lead daily shop operations, inspire a team, and maximise sales opportunities.
- Company: Join Big C, a leading cancer charity making a real difference in the community.
- Benefits: Enjoy 33 days holiday, health cash plan, and professional development opportunities.
- Why this job: Make an impact in your local community while gaining valuable retail experience.
- Qualifications: Retail experience and a passion for motivating teams are essential.
- Other info: Supportive work environment with a focus on wellbeing and work-life balance.
The predicted salary is between 8998 - 9070 £ per year.
Hours: 14 hours per week over 2 days including weekend and bank holiday working as required.
Salary: £8,998.08 to £9,070.88 per annum (£22,495.20 to £22,677.20 full time equivalent).
Contract: Permanent
Location: Big C Cromer Shop
Following a recent internal promotion, we are looking for a passionate Assistant Shop Manager to support our Cromer town-centre shop during a maternity cover period — an exciting opportunity to help drive the shop's success, inspire staff and volunteers, and ensure every donated item makes an impact.
About the role
If you have retail experience, enjoy supporting and motivating a small team, and want to make a tangible difference in your local community, this role could be ideal for you. Our Cromer shop thrives thanks to the generosity of donors, the loyalty of our customers, and the dedication of our staff and volunteers.
As Assistant Shop Manager, you'll work closely with the Shop Manager to create a welcoming, well-organised and successful shop. You'll help coordinate day-to-day operations, support and develop volunteers, maximise sales opportunities, and ensure excellent customer service at all times. You'll also step up to lead the shop in the Manager's absence, helping to maintain standards and keep everything running smoothly.
Key Responsibilities:
- Taking the lead in the day-to-day running and ongoing development of the shop when deputising for the Shop Manager.
- Maximising the value of donated items by overseeing effective sorting, eye-catching displays, and regular stock rotation.
- Supporting the Shop Manager to meet income targets, while driving high retail standards through strong leadership and team motivation.
- Assisting with the recruitment, induction, training, and ongoing support of staff and volunteers – helping everyone to thrive.
- Actively encouraging local donations to keep the shop well-stocked with quality items.
- Helping to coordinate furniture collections and deliveries to ensure a smooth customer experience.
About Big C
Big C is one of East Anglia's largest cancer charities, having raised £50 million in 45 years. Each year, our supporters help us raise around £3 million to support people affected by cancer in our community. We provide holistic care through Cancer Support Centres and Hubs, as well as online and telephone support via our Virtual Support Centre. Income comes from donations, local businesses, grants, legacies, and 11 charity shops across the region.
Committed to equity, diversity, and inclusion, Big C was recently awarded Gold Accreditation in the Best Employers Eastern Region 2025 and offers a supportive environment that values wellbeing and work/life balance.
Why Big C?
We’re proud to be a Best Employer (Gold, Eastern Region 2025) and offer a supportive, inclusive working environment that values wellbeing, development, and work-life balance. Our benefits include:
- 33 days holiday (FTE, including bank holidays)
- 5% employer pension contribution
- Company sick pay and life assurance
- Health Cash Plan and Employee Assistance Programme
- Cycle to Work Scheme
- Opportunities for professional development
If you share these values and want to make a real difference, we’d love to hear from you.
Big C are committed to safeguarding and promoting the welfare of vulnerable adults, young adults and children and expect all staff and volunteers to share this commitment. This role requires an enhanced Disclosure and Barring Service (DBS) check and a barred list check. Additionally, your application plays an essential part in our choosing the right person for this position. When applying, please complete the online application fully. Information to support your application can be in your attached covering letter or where indicated in the application. If you have questions about this role, would prefer to apply another way, or require information in an accessible format, please email [email protected] or call.
Closing date for applications: 13 March 2026 however please note that this vacancy may close earlier once sufficient applications received. Interviews will take place as soon as possible.
Assistant Shop Manager, Cromer employer: Big C Cancer Charity
Contact Detail:
Big C Cancer Charity Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant Shop Manager, Cromer
✨Tip Number 1
Get to know the shop and its community! Before your interview, pop into the Cromer shop, chat with the staff, and understand what makes it tick. This shows your genuine interest and helps you connect with the team.
✨Tip Number 2
Show off your retail experience! Think of specific examples where you've led a team or improved sales. We want to hear how you can inspire others and keep the shop thriving!
✨Tip Number 3
Be ready to discuss your ideas! Come prepared with suggestions on how to maximise donations and improve customer service. This will demonstrate your proactive approach and passion for making a difference.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to engage directly with us.
We think you need these skills to ace Assistant Shop Manager, Cromer
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for the role shine through! We want to see how much you care about making a difference in the community and supporting our team at Big C.
Tailor Your Application: Make sure to customise your application to highlight your relevant retail experience and leadership skills. We love seeing how your background aligns with what we’re looking for in an Assistant Shop Manager.
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so make sure your key points stand out and are easy to read. This helps us get a quick sense of who you are!
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way to ensure we receive all your details correctly and gives you a chance to showcase your skills in the format we prefer.
How to prepare for a job interview at Big C Cancer Charity
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the responsibilities of the Assistant Shop Manager. Familiarise yourself with the key tasks like supporting the Shop Manager, maximising sales, and leading a team. This will help you demonstrate your knowledge and enthusiasm for the role.
✨Showcase Your Retail Experience
Be ready to discuss your previous retail experience and how it relates to this position. Think of specific examples where you've motivated a team or improved customer service. This will show that you have the skills needed to thrive in the shop environment.
✨Prepare Questions for Them
Interviews are a two-way street! Prepare thoughtful questions about the shop's operations, team dynamics, and community involvement. This not only shows your interest but also helps you gauge if the role is the right fit for you.
✨Emphasise Your Community Spirit
Since Big C is all about making a difference in the local community, be sure to express your passion for community work. Share any relevant experiences or ideas you have for encouraging local donations and engaging with customers. This will resonate well with the interviewers.
