At a Glance
- Tasks: Lead daily shop operations, inspire volunteers, and maximise sales opportunities.
- Company: Join Big C, a leading cancer charity making a real difference in the community.
- Benefits: Enjoy 33 days holiday, health cash plan, and professional development opportunities.
- Other info: Flexible hours with a focus on work-life balance and community engagement.
- Why this job: Make a tangible impact while developing your leadership skills in a supportive environment.
- Qualifications: Retail experience and a passion for motivating teams are essential.
The predicted salary is between 9360 - 9470 £ per year.
Hours: 14 hours per week over 2 days including weekend and bank holiday working as required.
Salary: £9,360 to £9,470 per annum (£23,400 to £23,675 full time equivalent)
Contract: Permanent
Location: Big C Beccles Shop
Following a recent internal promotion, we are looking for a passionate Assistant Shop Manager to support our Beccles town-centre shop — an exciting opportunity to help drive the shop’s success, inspire staff and volunteers, and ensure every donated item makes an impact.
About the role
If you have retail experience, enjoy supporting and motivating a small team, and want to make a tangible difference in your local community, this role could be a perfect opportunity for you. Our Beccles shop thrives thanks to the generosity of donors, the loyalty of our customers, and the dedication of our staff and volunteers.
As Assistant Shop Manager, you will support the Shop Manager in creating a welcoming, well-organised retail environment. You will oversee day-to-day operations, support and motivate volunteers, maximise sales opportunities, and deliver excellent customer service. In the Manager's absence you will lead and continue maintaining standards efficiently and keep everything running smoothly.
Key Responsibilities:
- Taking the lead in the day-to-day running and ongoing development of the shop when deputising for the Shop Manager.
- Maximising the value of donated items by overseeing effective sorting, eye-catching displays, and regular stock rotation.
- Supporting the Shop Manager to meet income targets, while driving high retail standards through strong leadership and team motivation.
- Assisting with the recruitment, induction, training, and ongoing support of staff and volunteers – helping everyone to thrive.
- Actively encouraging local donations to keep the shop well-stocked with quality items.
- Helping to coordinate furniture collections and deliveries to ensure a smooth customer experience.
About Big C
Big C is one of East Anglia’s largest cancer charities, having raised £50 million in 45 years. Each year, our supporters help us raise around £3 million to support people affected by cancer in our community.
We provide holistic care through Cancer Support Centres and Hubs, as well as online and telephone support via our Virtual Support Centre. Income comes from donations, local businesses, grants, legacies, and 11 charity shops across the region.
Committed to equity, diversity, and inclusion, Big C was recently awarded Gold Accreditation in the Best Employers Eastern Region 2025 and offers a supportive environment that values wellbeing and work/life balance.
Why Big C?
We’re proud to be a Best Employer (Gold, Eastern Region 2025) and offer a supportive, inclusive working environment that values wellbeing, development, and work-life balance.
Our benefits include:
- 33 days holiday (FTE, including bank holidays)
- 5% employer pension contribution
- Company sick pay and life assurance
- Health Cash Plan and Employee Assistance Programme
- Cycle to Work Scheme
- Opportunities for professional development
If you share these values and want to make a real difference, we’d love to hear from you.
Big C are committed to safeguarding and promoting the welfare of vulnerable adults, young adults and children and expect all staff and volunteers to share this commitment. This role requires an enhanced Disclosure and Barring Service (DBS) check and a barred list check.
Closing date for applications: Sunday 28 June however please note that this vacancy may close earlier once sufficient applications received. Interviews will take place as soon as possible.
Assistant Shop Manager, Beccles employer: Big C Cancer Charity
Big C is an exceptional employer, offering a supportive and inclusive work environment in the heart of Beccles. With a strong commitment to employee wellbeing, professional development, and work-life balance, staff enjoy generous benefits such as 33 days holiday and a 5% pension contribution. Join us in making a meaningful impact in the community while thriving in a role that values your contributions and fosters growth.
StudySmarter Expert Advice🤫
We think this is how you could land Assistant Shop Manager, Beccles
✨Tip Number 1
Get to know the shop! Before your interview, pop into the Beccles shop and chat with the staff. This shows your genuine interest and helps you understand the vibe of the place.
✨Tip Number 2
Show off your retail experience! Be ready to share specific examples of how you've motivated a team or maximised sales in your previous roles. We love hearing about real-life successes!
✨Tip Number 3
Prepare some questions! Ask about the shop's goals or how they support their volunteers. This not only shows your enthusiasm but also helps you gauge if it's the right fit for you.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, it makes it easier for us to keep track of all the amazing candidates like you!
We think you need these skills to ace Assistant Shop Manager, Beccles
Some tips for your application 🫡
Show Your Passion:When writing your application, let your enthusiasm for the role shine through! We want to see how much you care about making a difference in the community and supporting our team.
Tailor Your Application:Make sure to customise your application to highlight your relevant retail experience and leadership skills. We love seeing how your background aligns with what we’re looking for in an Assistant Shop Manager.
Be Clear and Concise:Keep your application straightforward and to the point. We appreciate clarity, so make sure your key points stand out and are easy to read. This helps us get a quick sense of who you are!
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way to ensure we receive all your details correctly and can consider you for this exciting opportunity.
How to prepare for a job interview at Big C Cancer Charity
✨Know the Charity Inside Out
Before your interview, take some time to research Big C and its mission. Understand their values, the impact they have in the community, and how your role as Assistant Shop Manager can contribute to that. This will show your genuine interest and help you connect with the interviewers.
✨Showcase Your Retail Experience
Be ready to discuss your previous retail experience in detail. Highlight specific examples where you've successfully motivated a team, maximised sales, or improved customer service. Use the STAR method (Situation, Task, Action, Result) to structure your answers and make them impactful.
✨Demonstrate Leadership Skills
As an Assistant Shop Manager, you'll need to lead a small team. Prepare to share examples of how you've supported and inspired others in past roles. Think about times when you’ve taken the initiative or resolved conflicts, as these stories will illustrate your leadership capabilities.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the shop's goals, the team dynamics, or how they measure success. This not only shows your enthusiasm for the role but also helps you gauge if the position is the right fit for you.
