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- Tasks: Join our fun team to provide top-notch customer service in waste management.
- Company: Biffa, a leading waste management company with a vibrant culture.
- Benefits: Enjoy 24 days holiday, discounts, and family-friendly policies.
- Other info: Dynamic workplace focused on diversity and career growth.
- Why this job: Make a real difference in sustainability while developing your skills.
- Qualifications: Customer service experience preferred; training provided for the right attitude.
The predicted salary is between 24480 - 24480 £ per year.
Working as part of our dedicated Customer Service team as a Waste Management Executive, you will be joining a well-established, fun and energetic organisation where we provide a point of contact for the customer to establish and maintain a high level of customer satisfaction.
We are looking for someone who is enthusiastic about customer service, has excellent customer service skills, attention to detail, a positive attitude, and the ability to keep calm under pressure. Ideally, you will have some experience within a customer service environment. Knowledge of Microsoft Office would be helpful but not essential as we are able to provide on-the-job training.
Why you’ll love it at Biffa:
- On-the-job training
- 24 days holiday a year plus Bank Holiday days and the opportunity to buy and sell holidays
- Access to Biffa Perkz – high street discounts for you and your family
- Pioneering family-friendly policies
We’re here to change the way people think about waste. Whether we’re turning waste into sustainable power, finding new ways to recycle it or simply keeping it off the streets, we believe every day is an opportunity to improve the lives of millions. Over 11,000 people around the country trust us to provide them with a career that’s always rewarding, often challenging, but never dull.
Being inclusive is core to our culture at Biffa; we believe different ideas, perspectives and backgrounds are key to developing a creative and effective working environment that represents our communities and generates the best outcomes for colleagues, customers and stakeholders, which is why you’ll find us championing diversity, equity and inclusion at every turn.
Waste Management Representative employer: Biffa
Contact Detail:
Biffa Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Waste Management Representative
✨Tip Number 1
Get to know the company! Research Biffa and their values, especially their commitment to sustainability and customer service. This will help you tailor your approach during interviews and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your customer service skills! Think of scenarios where you’ve had to deal with difficult customers or situations. Be ready to share these experiences during your interview to demonstrate your ability to keep calm under pressure.
✨Tip Number 3
Network like a pro! Connect with current or former employees on LinkedIn. They can provide insider tips about the interview process and what it’s really like to work at Biffa, which can give you an edge.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re proactive and serious about joining the team. Don’t miss out on this opportunity!
We think you need these skills to ace Waste Management Representative
Some tips for your application 🫡
Show Your Enthusiasm: When writing your application, let your passion for customer service shine through. We want to see that you're excited about the role and ready to contribute to our fun and energetic team!
Tailor Your Application: Make sure to customise your CV and cover letter to highlight relevant experience and skills. Mention any previous customer service roles or situations where you’ve kept calm under pressure – we love those stories!
Keep It Clear and Concise: We appreciate a well-structured application. Use clear language and bullet points where possible to make it easy for us to see your qualifications and experiences at a glance.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Biffa
✨Know Your Waste Management Basics
Before the interview, brush up on the basics of waste management and recycling processes. Understanding the company's mission to change perceptions about waste will show your enthusiasm and alignment with their goals.
✨Show Off Your Customer Service Skills
Prepare examples from your past experiences where you provided excellent customer service. Highlight situations where you maintained a positive attitude under pressure, as this is crucial for the role.
✨Familiarise Yourself with Microsoft Office
While knowledge of Microsoft Office isn't essential, having a basic understanding can give you an edge. Consider doing a quick online tutorial to refresh your skills, especially in Excel and Word, which may come in handy.
✨Emphasise Your Team Spirit
Since you'll be part of a dedicated customer service team, express your ability to work well with others. Share examples of how you've contributed to a fun and energetic work environment in previous roles.