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- Tasks: Manage daily operations, focusing on safety and efficiency while delivering excellent customer service.
- Company: Join Biffa, the UK's leading waste management company with a commitment to sustainability.
- Benefits: Enjoy competitive salary, generous pension, discounts, and ongoing career development.
- Why this job: Make a real impact in the waste industry while growing your career in a dynamic environment.
- Qualifications: Experience in managing operational teams, ideally in hazardous waste; IOSH Managing Safely preferred.
- Other info: Be part of a proactive team culture that values continuous improvement and innovation.
The predicted salary is between 36000 - 60000 £ per year.
Help us make a difference as an Operations Assistant Manager. A quick look at the role: Manage the day-to-day operations of the SWARF cost centre with a strong focus on Safety, Health, and Environmental priorities. You will drive operational efficiency, maximise financial performance, deliver excellent customer service to both internal and external clients, and develop SWARF’s potential through market-driven innovation.
Key responsibilities include:
- Managing team performance and development, all measured through site KPIs.
- Promoting a strong health, safety, and environmental culture by reducing incidents, ensuring adherence to safety protocols, and conducting investigations and disciplinary hearings when needed.
- Ensuring operational compliance with permits, licences, and legal standards by avoiding breaches, emissions, and excessive waste stock.
- Delivering excellent customer service by optimising treatment methods, managing site bookings, and ensuring resources are in place to meet KPIs.
- Managing site financial performance through regular reporting, and by controlling costs across treatment, labour, and maintenance to meet or exceed budget targets.
- Leading and supporting the team by overseeing personnel matters, assigning duties, setting goals, and aligning with the Site Manager on operational priorities.
- Fostering continuous improvement by engaging staff, maintaining high standards, encouraging training, and leading or supporting new project implementations.
Requirements:
Our essential requirements:
- Education / Qualifications: IOSH Managing Safely (or equivalent).
- Experience: Experience of managing an operational team within the Hazardous Waste industry; ideally a Physical-Chemical Treatment and/or Hazardous Waste Transfer Station.
- Technical Knowledge: Hazardous waste legislation (desirable); have a working understanding of ISO 9001, 14001 & 45001.
Benefits:
Ongoing career development, training and coaching – Because if you don’t grow, we don’t grow. Competitive salary. Generous pension scheme. Retail and leisure discounts. Holiday and travel discounts. Life cover.
Changing the way people think about waste. At Biffa, we love working with waste. Whether we’re turning it into sustainable power, finding new ways to recycle it or simply keeping it off the streets, we believe every day is an opportunity to improve the lives of millions. It’s a view that’s shared by our 11,500+ people around the country, who trust us to provide them with a career that’s always rewarding, often challenging, but never dull. And it’s why we’re the UK’s No. 1 choice for business waste management.
Operations Manager in Tipton employer: Biffa
Contact Detail:
Biffa Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Operations Manager in Tipton
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect with current employees at Biffa. A friendly chat can open doors that a CV just can't.
✨Tip Number 2
Prepare for the interview by knowing your stuff! Research Biffa’s operations, especially around health, safety, and environmental practices. Show us you’re passionate about making a difference in waste management.
✨Tip Number 3
Demonstrate your leadership skills during the interview. Share examples of how you've managed teams and improved operational efficiency. We want to see how you can drive performance and foster a proactive culture.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can leave a lasting impression and show us you’re genuinely interested in the role. Plus, it keeps you on our radar!
We think you need these skills to ace Operations Manager in Tipton
Some tips for your application 🫡
Tailor Your CV: Make sure your CV speaks directly to the Operations Manager role. Highlight your experience in managing operational teams, especially in the Hazardous Waste industry, and showcase any relevant qualifications like IOSH Managing Safely.
Showcase Your Achievements: Don’t just list your responsibilities; show us what you’ve achieved! Use specific examples of how you’ve driven operational efficiency or improved customer service in previous roles. Numbers and KPIs can really make your application stand out.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about the role and how your values align with ours at Biffa. Mention your commitment to health, safety, and environmental priorities, as these are key to our culture.
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It helps us keep track of your application and ensures you don’t miss out on any important updates. Plus, it’s super easy!
How to prepare for a job interview at Biffa
✨Know Your Safety Protocols
Since the role focuses heavily on safety, health, and environmental priorities, make sure you brush up on relevant safety protocols and legislation. Be ready to discuss how you've implemented these in past roles and how you would promote a strong safety culture in your new position.
✨Demonstrate Operational Efficiency
Prepare examples of how you've driven operational efficiency in previous roles. Think about specific KPIs you've improved and how you managed costs while maintaining high service levels. This will show that you understand the financial performance aspect of the role.
✨Showcase Team Leadership Skills
As an Operations Assistant Manager, you'll need to lead a team effectively. Be prepared to share your experiences in managing team performance, setting goals, and fostering a proactive culture. Highlight any training or development initiatives you've led to improve team dynamics.
✨Engage with Continuous Improvement
Biffa values continuous improvement, so come armed with ideas on how to engage staff and implement new projects. Discuss any past experiences where you've successfully led change or innovation, and how you plan to maintain high standards in your new role.
