At a Glance
- Tasks: Lead the strategic evolution of our Control Centre and drive innovation in waste management.
- Company: Join Biffa, the UK's No. 1 choice for business waste management.
- Benefits: Hybrid work model, competitive salary, and a dynamic work environment.
- Other info: Be part of a diverse team dedicated to creating effective solutions for communities.
- Why this job: Make a real impact on sustainability and shape the future of waste management.
- Qualifications: Experience in commercial management, product development, and strong leadership skills.
The predicted salary is between 72000 - 108000 £ per year.
Location: Hybrid – travel to Stockport and Aylesbury
The role involves owning and leading the strategic, commercial and operational evolution of our Control Centre proposition across the Group and externally. This role is pivotal in driving innovation, accelerating new product development and embedding scalable, high‑performing delivery models that create measurable value for customers and the business. You will also hold full accountability for the Municipal Green Waste Club portfolio and associated call centre operations, ensuring commercial resilience, operational excellence and a clear, future‑focused strategy within a dynamic and evolving market. This is a unique, senior leadership role with pan‑operational influence across Biffa, positioned at the heart of the Municipal division’s growth agenda. Success will be measured through tangible results—revenue growth, margin improvement, innovation delivery, and the creation of a market‑leading Control Centre capability that sets the standard across Biffa and the industry.
Your core responsibilities include:
- Leading the commercial and operational development of the Control Centre.
- Defining and owning the product portfolio strategy, launching new propositions at pace and scale.
- Driving innovation, efficiency and service differentiation, ensuring clear competitive advantage.
- Providing end‑to‑end leadership of the Municipal Green Waste Club (GWC) and call centre operations.
- Delivering revenue growth alongside sustainable margin improvement.
- Establishing robust performance management, reporting and insight for senior stakeholders.
- Translating strategy into fully costed, risk‑assessed delivery plans with clear accountability.
Our essential requirements are:
- Significant experience in commercial management and/or product development.
- Strong product, analytical and strategic capability.
- Proven leader with excellent stakeholder and communication skills.
- Experience operating effectively within complex, matrix organisations.
- Pragmatic, innovative and delivery‑focused.
- Highly analytical, numerate and capable of managing fully costed, risk‑assessed projects.
At Biffa, we love working with waste. Whether we’re turning it into sustainable power, finding new ways to recycle it or simply keeping it off the streets, we believe every day is an opportunity to improve the lives of millions. It’s a view that’s shared by our 11,500+ people around the country, who trust us to provide them with a career that’s always rewarding, often challenging, but never dull. And it’s why we’re the UK’s No. 1 choice for business waste management.
Being inclusive is core to our culture at Biffa; we believe different ideas, perspectives and backgrounds are key to developing a creative and effective working environment that represents our communities and generates the best outcomes for colleagues, customers and stakeholders, which is why you’ll find us championing diversity, equity and inclusion at every turn.
Head of Control Centre / Green Waste Club in Stockport employer: Biffa
Biffa is an exceptional employer that champions innovation and operational excellence in the waste management sector. With a strong commitment to employee growth, our hybrid work model allows for flexibility while fostering a collaborative culture across our Stockport and Aylesbury locations. We prioritise diversity and inclusion, ensuring that every team member's unique perspective contributes to our mission of transforming waste into sustainable solutions, making your career with us both meaningful and rewarding.
StudySmarter Expert Advice🤫
We think this is how you could land Head of Control Centre / Green Waste Club in Stockport
✨Tip Number 1: Get Involved in Consulting Case Competitions
Look for case competitions hosted by universities and consulting firms. They’re a fab way to showcase your problem-solving skills and meet industry players. Plus, winning one can seriously boost your CV, which we know is key when applying for roles like Head of Control Centre / Green Waste Club at Biffa!
✨Tip Number 2: Leverage Alumni Networks
Tap into your university’s alumni network; many consultants love to help out new talent. Reach out to alumni who are working in management consulting, they might have insider knowledge about openings at firms like Biffa or be willing to refer you for that Head of Control Centre / Green Waste Club position!
✨Tip Number 3: Attend Industry Events and Conferences
Keep an eye on management consulting events, workshops, or panels. These are prime opportunities to network with top professionals and get your name out there. You might even bump into someone from Biffa who’s on the lookout for their next Head of Control Centre / Green Waste Club star!
✨Tip Number 4: Polish Your Consulting Skills Online
Engage with online platforms that offer consulting simulations or courses. Prove your chops by completing relevant projects — this not only beefs up your experience but also gives you concrete examples to chat about during interviews for that full-time Head of Control Centre / Green Waste Club role at Biffa!
We think you need these skills to ace Head of Control Centre / Green Waste Club in Stockport
Some tips for your application 🫡
Show Your Problem-Solving Skills:In management consulting, it's all about problem-solving—so make sure your CV highlights your analytical and critical thinking skills. Include examples from your studies or previous roles where you tackled complex issues or came up with innovative solutions. Quantify your achievements whenever possible to demonstrate your impact!
Tailor Your Cover Letter:Your cover letter is your chance to explain why you're a perfect fit for the consulting world. Focus on your motivation for joining the industry and how your skills align with the requirements of the role at Biffa. Remember to mention any relevant coursework or projects that showcase your understanding of strategic frameworks or business models!
Highlight Team Experience:Consultants often work in teams, so it's vital to showcase your collaborative skills. Include experiences where you've worked effectively with others, whether in academic group projects or internships. Discuss your role in the team and how you helped achieve common goals, demonstrating you can thrive in a consultancy environment.
Professionalise Your Online Presence:Make sure your LinkedIn and any other professional profiles are up to date, reflecting your career aspirations in management consulting. Connect with industry professionals and follow relevant groups—show you’re serious about entering this field. Applying through our website is a great way to get noticed, so showcase your personality and enthusiasm there!
How to prepare for a job interview at Biffa
✨Master the Case Study Game
In management consulting, case study interviews are all the rage. Make sure to practice structuring your thoughts and analysing data on the fly. Use resources like example case studies to get comfortable with frameworks and solutions. Remember, it’s not just about getting the right answer but showcasing your thought process, so talk us through your reasoning!
✨Know Your Numbers
Be prepared for some numerical and analytical questions. Brush up on your mental math and be ready to interpret data from charts or graphs. We might throw some business scenarios at you that require a quick turnaround on numerical analysis, so practice these skills to feel confident and swift!
✨Show Your Leadership Flair
As this is a full-time role, we want to see your potential as a seasoned consultant. Be ready to discuss experiences where you've led a project or a team. Think about times you've influenced decisions or navigated challenges—this is your chance to show how you can thrive in a fast-paced, collaborative environment.
✨Be a Cultural Fit
We’re not just looking for brains; we want to see if you vibe with our company culture at Biffa. Prepare to share how your values align with ours. Have a think about what makes a great team environment for you and how you can contribute to that. A good cultural fit goes a long way in management consulting!
