At a Glance
- Tasks: Be the face of recycling, helping visitors sort and recycle waste effectively.
- Company: Join Biffa, the UK's No. 1 choice for business waste management.
- Benefits: Competitive salary, career development, discounts, and a bike to work scheme.
- Other info: Dynamic outdoor work environment with opportunities for growth.
- Why this job: Make a positive impact on the environment while gaining valuable experience.
- Qualifications: Excellent customer service skills and a proactive attitude.
The predicted salary is between 26894 - 26894 £ per year.
Be the Face of Recycling: Join Us as an Information Point Officer
Location: Littlehampton
Hours: Summer – 45 hours per week, Winter – 35 hours per week
Salary: £26,894 per annum
Working Days & Times: Thursday to Monday
Summer (HWRS): 8:45am – 6:15pm
Winter (HWRS): 8:45am – 4:15pm
A quick look at the role. As an Information Point Officer, you’ll play a key role in keeping our recycling centre running smoothly while helping the public make greener choices. From advising visitors to ensuring waste is properly segregated, this is your chance to be a positive force for the environment.
Your core responsibilities:
- Be the first point of contact, providing top‑notch customer service.
- Help visitors sort and recycle their waste effectively.
- Monitor and redirect commercial and non‑compliant waste.
- Operate booking systems for designated sites.
- Keep the site clean, safe, and running efficiently.
- Promote recycling by ensuring waste is segregated wherever possible.
You’ll be at the heart of helping your community recycle more and waste less. You’ll gain experience working in a dynamic, outdoor environment.
Our essential requirements:
- Excellent customer service skills with a helpful, friendly attitude.
- The ability to work both independently and as part of a team.
- Strong problem‑solving skills for handling challenging situations.
- A proactive approach to keeping records and maintaining the site.
And here’s why you’ll love it at Biffa:
- Competitive salary
- Ongoing career development, training and coaching – because if you don’t grow, we don’t grow.
- Generous pension scheme.
- Retail and leisure discounts.
- Holiday and travel discounts.
- Bike to work scheme.
Changing the way people think about waste. At Biffa, we love working with waste. Whether we’re turning it into sustainable power, finding new ways to recycle it or simply keeping it off the streets, we believe every day is an opportunity to improve the lives of millions. It’s a view that’s shared by our 11,500+ people around the country, who trust us to provide them with a career that’s always rewarding, often challenging, but never dull. And it’s why we’re the UK’s No. 1 choice for business waste management.
Dedicated to diversity. Being inclusive is core to our culture at Biffa; we believe different ideas, perspectives and backgrounds are key to developing a creative and effective working environment that represents our communities and generates the best outcomes for colleagues, customers and stakeholders, which is why you’ll find us championing diversity, equity and inclusion at every turn.
Information Point Officer in Littlehampton employer: Biffa
Biffa is an excellent employer, offering a supportive work culture that values teamwork and individual contributions. Located in East Grinstead, employees benefit from competitive pay, comprehensive training, and ample opportunities for career advancement, all while playing a vital role in promoting sustainability and effective waste management.
StudySmarter Expert Advice🤫
We think this is how you could land Information Point Officer in Littlehampton
✨Tip Number 1
Get to know the company! Research Biffa and their recycling initiatives. When you show up for your interview, drop in some knowledge about their projects or values. It’ll impress them and show you’re genuinely interested.
✨Tip Number 2
Practice your customer service skills! Think of scenarios where you might need to help visitors at the recycling centre. Role-play with a friend or family member to get comfortable with handling questions and challenges.
✨Tip Number 3
Dress the part! Even though it’s an outdoor role, looking smart and presentable can make a great first impression. Plus, it shows you take the opportunity seriously and are ready to represent Biffa well.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step to connect with us directly.
We think you need these skills to ace Information Point Officer in Littlehampton
Some tips for your application 🫡
Show Your Passion for Recycling:When you write your application, let your enthusiasm for recycling shine through! We want to see how much you care about helping the environment and making a difference in your community.
Highlight Customer Service Skills:As an Information Point Officer, you'll be the face of our recycling centre. Make sure to showcase your excellent customer service skills in your application. Share examples of how you've helped others or resolved issues in the past!
Be Clear and Concise:Keep your application straightforward and to the point. We appreciate clarity, so avoid fluff and focus on what makes you a great fit for the role. Remember, we’re looking for someone who can communicate effectively!
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Biffa
✨Know Your Recycling Stuff
Brush up on your recycling knowledge! Familiarise yourself with the different types of waste and how they should be sorted. This will not only show your passion for the role but also help you answer questions confidently.
✨Show Off Your Customer Service Skills
Prepare examples of how you've provided excellent customer service in the past. Think about times when you helped someone solve a problem or made their day better. This is key for the Information Point Officer role!
✨Demonstrate Team Spirit
Be ready to discuss how you work well in a team. Share experiences where you collaborated with others to achieve a common goal, especially in challenging situations. This will highlight your ability to fit into their dynamic environment.
✨Ask Thoughtful Questions
At the end of the interview, have a few questions prepared. Ask about the team culture, training opportunities, or how they promote recycling within the community. This shows your genuine interest in the role and the company.
