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- Tasks: Lead IT operations, optimise Azure infrastructure, and mentor a dynamic technical team.
- Company: Join Biffa, a forward-thinking company transforming waste management.
- Benefits: Competitive salary, career development, and a vibrant work culture.
- Why this job: Make a real impact in a role that drives innovation and operational excellence.
- Qualifications: Extensive IT management experience and Azure certification required.
- Other info: Embrace a diverse environment with opportunities for growth and travel.
The predicted salary is between 43200 - 72000 £ per year.
The IT Operations Manager will oversee Infrastructure, Security, Technical Delivery, and Azure Services to ensure effective IT service delivery across the Biffa Group. The role requires balancing cost, service quality, and governance to support agile business growth and operational excellence. They will lead and mentor a technical team, driving efficiency, service maturity, and innovation in alignment with Biffa’s strategic goals. The position demands a high degree of autonomy while maintaining close alignment with the Head of Technical Services.
Your core responsibilities:
- Develop, plan, and optimise IT infrastructure with a focus on Azure, maintaining legacy systems and migrating where appropriate.
- Strengthen incident and problem management processes with robust communication and escalation frameworks.
- Implement talent management and career development plans aligned with group-wide initiatives.
- Lead and develop a high-performing technical team, ensuring optimal utilisation, productivity, and adherence to project management standards.
- Scope, plan, and deliver infrastructure projects within agreed timelines and budgets.
- Ensure compliance with infrastructure, security, and Azure strategies, as well as all IT governance policies.
- Monitor and report on system performance, availability, and capacity, including Azure demand forecasting.
- Test and maintain service continuity plans to meet defined RPO and RTO recovery targets.
- Drive continuous improvement across all supported services, including post-integration M&A projects.
Our essential requirements:
- Extensive IT experience in management or architecture roles.
- Certified in Azure and Security, with proven project management expertise.
- Strong background in Azure design, solution delivery, and security management.
- Proven ability to lead, motivate, and mentor high-performing technical teams.
- Demonstrated commercial acumen, with experience in budget management and aligning IT initiatives to business strategy.
- Excellent communication, negotiation, and stakeholder management skills across technical and non-technical audiences.
- Highly proactive, dependable, and capable of working effectively with minimal supervision.
- Willingness to travel as required to support project delivery and organisational success.
Biffa – we’re changing the way people think about waste. At Biffa, we love working with waste. Whether we’re turning it into sustainable power, finding new ways to recycle it or simply keeping it off the streets, we believe every day is an opportunity to improve the lives of millions. It’s a view that’s shared by our 11,000+ people around the country, who trust us to provide them with a career that’s always rewarding, often challenging, but never dull. We believe different ideas, perspective and backgrounds are key to developing a creative and effective working environment which is why you’ll find us championing diversity and equality at every turn.
IT Operations Manager in High Wycombe employer: Biffa
Contact Detail:
Biffa Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land IT Operations Manager in High Wycombe
✨Tip Number 1
Network like a pro! Reach out to your connections in the IT field, especially those who work at Biffa or similar companies. A friendly chat can sometimes lead to insider info about job openings or even a referral.
✨Tip Number 2
Prepare for those interviews! Research Biffa’s values and recent projects, especially around Azure and IT governance. Tailor your answers to show how your experience aligns with their goals and how you can drive innovation.
✨Tip Number 3
Show off your leadership skills! Be ready to discuss how you've successfully led teams in the past. Use specific examples that highlight your ability to mentor and motivate others, as this is key for the IT Operations Manager role.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining the Biffa team and contributing to their mission.
We think you need these skills to ace IT Operations Manager in High Wycombe
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the IT Operations Manager role. Highlight your experience with Azure, security management, and project delivery. We want to see how your skills align with our needs!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about this role and how you can contribute to Biffa's mission. Keep it engaging and relevant to the job description.
Showcase Your Leadership Skills: Since this role involves leading a technical team, make sure to highlight your leadership experience. Share examples of how you've motivated teams and driven efficiency in past roles. We love seeing that proactive spirit!
Apply Through Our Website: Don't forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Biffa
✨Know Your Azure Inside Out
Make sure you brush up on your Azure knowledge before the interview. Be ready to discuss specific projects you've worked on, how you've optimised infrastructure, and any challenges you've faced with Azure services. This will show that you're not just familiar with the platform but can also leverage it effectively.
✨Showcase Your Leadership Skills
Prepare examples of how you've led and mentored technical teams in the past. Think about situations where you drove efficiency or improved service maturity. Highlighting your ability to motivate and develop a team will resonate well with the interviewers.
✨Communicate Clearly and Confidently
Since the role involves liaising with both technical and non-technical stakeholders, practice explaining complex IT concepts in simple terms. This will demonstrate your excellent communication skills and your ability to bridge the gap between different audiences.
✨Be Ready for Scenario-Based Questions
Expect questions that ask how you would handle specific incidents or problems. Prepare by thinking through your incident management processes and how you would strengthen communication and escalation frameworks. This will show that you can think critically and act decisively under pressure.
