At a Glance
- Tasks: Provide top-notch admin support in a dynamic HR environment.
- Company: Join Biffa, a leader in waste management with a focus on customer service.
- Benefits: Flexible work options, including two days from home each week.
- Other info: Exciting opportunity for growth in a fast-paced, high-volume department.
- Why this job: Make a difference in HR while developing your skills in a supportive team.
- Qualifications: 2+ years in HR admin or senior customer service, and Microsoft savvy.
The predicted salary is between 25000 - 32000 € per year.
Biffa is offering an exciting opportunity as a Customer Service Administrator within the HR department. This role involves providing outstanding administrative support to both internal and external customers while ensuring compliance with company procedures. You will engage in a diverse high-volume department, covering areas such as family leave and system support.
The ideal candidate has over 2 years of experience in HR administration or as a Senior Customer Service representative and is confident with Microsoft applications. This position offers flexibility with home-based work two days a week.
Hybrid HR Administrator - Customer Service - 12-Month FTC in High Wycombe employer: Biffa
Biffa is an excellent employer that values its employees by offering a flexible work environment, including the option to work from home two days a week. With a strong focus on employee growth and development, Biffa fosters a supportive work culture where team members can thrive in their roles while contributing to meaningful projects within the HR department. Join us to be part of a dynamic team that prioritises outstanding customer service and compliance.
StudySmarter Expert Advice🤫
We think this is how you could land Hybrid HR Administrator - Customer Service - 12-Month FTC in High Wycombe
✨Tip Number 1
Network like a pro! Reach out to current or former employees at Biffa on LinkedIn. A friendly chat can give us insider info about the company culture and maybe even a referral!
✨Tip Number 2
Prepare for the interview by brushing up on common HR scenarios. Think about how you’d handle family leave queries or system support issues. We want to show that we’re ready to tackle real-life challenges!
✨Tip Number 3
Don’t forget to highlight your Microsoft skills! Since the role requires confidence with applications, let’s make sure we mention any relevant experience during our conversations.
✨Tip Number 4
Apply through our website! It’s the best way to ensure our application gets noticed. Plus, we can tailor our submission to match what Biffa is looking for in a Customer Service Administrator.
We think you need these skills to ace Hybrid HR Administrator - Customer Service - 12-Month FTC in High Wycombe
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your relevant experience in HR administration or customer service. We want to see how your skills match the role, so don’t be shy about showcasing your achievements!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re excited about the role and how your background makes you a perfect fit. We love seeing personality, so let your enthusiasm come through!
Showcase Your Microsoft Skills:Since the job mentions confidence with Microsoft applications, make sure to highlight your proficiency in tools like Excel and Word. We want to know how you’ve used these tools in your previous roles!
Apply Through Our Website:We encourage you to apply directly through our website for a smoother process. It’s the best way for us to receive your application and get to know you better!
How to prepare for a job interview at Biffa
✨Know Your HR Basics
Make sure you brush up on your HR knowledge, especially around family leave policies and compliance procedures. Being able to discuss these topics confidently will show that you're well-prepared and understand the role's requirements.
✨Showcase Your Customer Service Skills
Prepare examples from your past experience where you've provided exceptional customer service. Highlight situations where you resolved issues or improved processes, as this will demonstrate your ability to thrive in a high-volume environment.
✨Familiarise Yourself with Microsoft Applications
Since the role requires confidence with Microsoft applications, make sure you’re comfortable using tools like Excel, Word, and Outlook. Consider doing a quick refresher on any features you might not use regularly, so you can speak about them during the interview.
✨Ask Insightful Questions
Prepare thoughtful questions about the HR department's structure and how they handle customer service challenges. This shows your genuine interest in the role and helps you assess if the company culture aligns with your values.
