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For Companies At a Glance
- Tasks: Translate business needs into practical system solutions and support small project delivery.
- Company: Join Biffa, a leader in sustainable waste management with a diverse and inclusive culture.
- Benefits: Gain valuable experience, work remotely, and enjoy a supportive team environment.
- Why this job: Make a real impact on how we manage waste and improve lives every day.
- Qualifications: Bachelor’s degree or equivalent experience, basic SQL knowledge, and strong communication skills.
- Other info: Dynamic role with opportunities for growth and learning in a fast-paced environment.
The predicted salary is between 36000 - 60000 £ per year.
A quick look at the role
We’re looking for a Business Systems Analyst who enjoys translating what business needs into practical system solutions. This role is ideal for someone with some early experience in requirements gathering and basic SQL who wants to grow their skills across configuration, testing support, and small project delivery.
You will be reporting into the Senior Configuration Manager and will work closely with the Product Team, business stakeholders, functional consultants, developers and testers to ensure the systems meet the business needs and follow the best practices.
Your core responsibilities:
- Engage with business users to understand issues, needs, and improvement opportunities.
- Capture, document, and validate requirements in a clear, structured way.
- Perform basic configuration and data updates using SQL (under guidance and with change controls).
- Support testing activities, including test preparation, execution, defect logging, and re-testing.
- Assist with delivery of small projects, enhancements, and BAU changes.
- Help create and maintain user guides, process documentation, and release notes.
- Work with technical teams to troubleshoot issues and support root cause analysis.
- Provide advice and guidance to users where necessary.
- Resolve incidents and system issues via Biffa Service Now portal.
- Provide input, advice and review for any application changes where required to ensure the proposed technical application changes meet the business requirements.
Essential requirements:
- Bachelor’s degree in computer science, information technology, system analysis or a related study, or equivalent experience would be beneficial.
- Some commercial experience in a business systems, applications, analyst, or support role.
- Working knowledge of SQL, including writing or adapting basic queries.
- Comfortable working with stakeholders and communicating clearly.
- An organised approach to documenting requirements and changes.
- A curiosity for how systems support real-world business processes.
Our desirable requirements:
- Experience with ticketing tools (ServiceNow, Jira).
- Understanding of change management and release processes.
- Exposure to UAT or test cycles.
Biffa – we’re changing the way people think about waste. At Biffa, we love working with waste. Whether we’re turning it into sustainable power, finding new ways to recycle it or simply keeping it off the streets, we believe every day is an opportunity to improve the lives of millions. It’s a view that’s shared by our 11,000+ people around the country, who trust us to provide them with a career that’s always rewarding, often challenging, but never dull. We believe different ideas, perspective and backgrounds are key to developing a creative and effective working environment which is why you’ll find us championing diversity and equality at every turn.
Application Support Analyst (FTC for 12 months) in High Wycombe employer: Biffa
Contact Detail:
Biffa Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Application Support Analyst (FTC for 12 months) in High Wycombe
✨Tip Number 1
Network like a pro! Reach out to people in your field, attend industry events, and connect with potential colleagues on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by practising common questions and scenarios related to application support. Think about how you can showcase your SQL skills and your ability to engage with stakeholders. We want you to shine!
✨Tip Number 3
Don’t just apply anywhere; focus on companies that align with your values and career goals. Check out our website for roles that excite you and fit your skills. Tailor your approach to show why you’re a perfect match!
✨Tip Number 4
Follow up after interviews! A quick thank-you email can go a long way in keeping you top of mind. Share any additional thoughts you have about the role or how you can contribute to the team. Let’s make sure they remember you!
We think you need these skills to ace Application Support Analyst (FTC for 12 months) in High Wycombe
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter to highlight your experience with business systems and SQL. We want to see how your skills align with the role, so don’t hold back on showcasing relevant projects or tasks you've tackled!
Be Clear and Concise: When documenting your experience, keep it structured and straightforward. We appreciate clarity, so use bullet points where possible to make it easy for us to see your qualifications at a glance.
Show Your Curiosity: Let us know about your interest in how systems support business processes. Share examples of how you’ve engaged with stakeholders or improved processes in previous roles. We love seeing that spark of curiosity!
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Biffa
✨Know Your SQL Basics
Since the role requires some knowledge of SQL, make sure you brush up on your basic queries. Be ready to discuss how you've used SQL in past experiences or projects, even if they were small. This will show your potential employer that you're eager to learn and apply your skills.
✨Understand the Business Needs
Familiarise yourself with how business systems support real-world processes. Think about examples where you've engaged with users to gather requirements or solve issues. This will demonstrate your ability to translate business needs into practical solutions, which is key for this role.
✨Prepare for Scenario Questions
Expect questions that ask you to describe how you'd handle specific situations, like troubleshooting an issue or documenting requirements. Prepare some examples from your past experiences that highlight your problem-solving skills and your organised approach to documentation.
✨Show Your Curiosity
Express your interest in learning more about system configurations and project delivery. Ask insightful questions about the team’s current projects or challenges they face. This not only shows your enthusiasm but also helps you gauge if the company culture aligns with your career goals.
