At a Glance
- Tasks: Lead and shape the success of our London region with strategic vision and operational excellence.
- Company: Join Biffa, a leader in waste management with a people-first culture.
- Benefits: Competitive salary, career growth opportunities, and a focus on safety and compliance.
- Other info: Be part of a dynamic team that champions diversity and customer excellence.
- Why this job: Make a real impact by driving change and fostering a high-performance culture.
- Qualifications: Proven leadership experience in complex operations and strong financial acumen required.
The predicted salary is between 70000 - 90000 € per year.
Biffa is seeking an exceptional Regional General Manager to take full strategic ownership of our London region. Reporting to the Area Business Director, you are the driving force behind multi-site operational excellence. Through people-first leadership, strategic foresight, and an unwavering commitment to service and safety, you shape the region's success story. Your leadership sets the tone for sustained growth, customer satisfaction, and cultural resonance across all sites. In this high-impact role, you will lead from the front—ensuring every operation is safe, compliant, and cost-effective. You will balance diligence with agility, continuously uncovering efficiencies and embedding a performance mindset that delivers bottom-line results. Representing Biffa at a senior level, you build strategic partnerships and forge relationships within local networks. With sharp commercial instincts, you anticipate challenges and identify competitive opportunities—always ready with a game plan that keeps the region one step ahead.
Key Responsibilities
- Strategic Leadership
- Define and deliver the regional strategy aligned with organisational goals
- Influence the wider business and contribute to national planning conversations
- Set and support strategic growth initiatives (organic and M&A)
- Represent the region in key stakeholder engagements and Town Halls
- Operational Management
- Ensure safe and compliant operations with visible safety leadership
- Deliver P&L accountability and meet budget targets
- Foster operational excellence through simplicity, consistency, and data-driven performance
- Drive efficiencies across disposal, payroll, and asset utilisation
- Drive efficient processes and high recovery rates in Transfer Stations
- People & Culture
- Develop and sustain a high-performance culture through coaching and leadership behaviours
- Lead succession planning and colleague development
- Engage and inspire teams through genuine, accountable leadership
- Champion diversity, inclusion, and collaborative working across sites
- Customer Excellence
- Ensure industry-leading service with a relentless customer-first mindset
- Lead successful mobilization and reduce customer churn
- Ensure strong links with the Customer Services and Credit Control team to ensure that churn is managed in the appropriate way for the region
- Achieve On-Time-In-Full (OTIF) delivery targets
- Commercial Enablement
- Enable growth through commercial partnerships and local market opportunities
- Support capacity expansion and talent development across regional and site teams through partnering with Central support teams
- Collaborate and influence with disposal procurement team to negotiate competitive disposal rates/terms to support the disposal budget
What We're Looking For
- A proven track record of running large, operationally complex businesses
- Strong financial acumen and experience owning a P&L
- Senior leadership experience across commercial, operational, and people functions
- The ability to build performance cultures that deliver results
- Executive presence with strong stakeholder influence
- Experience driving transformation or business improvement
- Degree-level education (or equivalent experience); Transport CPC advantageous
Regional General Manager in England employer: Biffa
Biffa is an outstanding employer, offering a dynamic work environment in London where strategic leadership and operational excellence are at the forefront. With a strong commitment to employee development, a people-first culture, and a focus on safety and compliance, Biffa empowers its leaders to drive meaningful change while fostering a collaborative atmosphere. Employees benefit from competitive compensation, opportunities for growth, and the chance to make a significant impact in the waste management sector.
StudySmarter Expert Advice🤫
We think this is how you could land Regional General Manager in England
✨Tip Number 1
Network like a pro! Get out there and connect with industry professionals, attend events, and join relevant groups. The more people you know, the better your chances of landing that Regional General Manager role.
✨Tip Number 2
Show off your leadership skills! When you get the chance to chat with potential employers, share examples of how you've driven operational excellence and built high-performance cultures. We want to see that people-first approach in action!
✨Tip Number 3
Research is key! Know Biffa inside out—understand their values, recent news, and strategic goals. This will help you tailor your conversations and show that you're genuinely interested in being part of their success story.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the team and ready to take on the challenges of the London region.
We think you need these skills to ace Regional General Manager in England
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experiences that align with the Regional General Manager role. Highlight your leadership experience, financial acumen, and any operational successes you've had in previous roles.
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to tell us why you're passionate about this role and how your background makes you the perfect fit. Don’t forget to mention your people-first leadership style and commitment to safety.
Showcase Your Achievements:When detailing your past roles, focus on specific achievements that demonstrate your ability to drive operational excellence and deliver results. Use metrics where possible to quantify your impact—numbers speak volumes!
Apply Through Our Website:We encourage you to apply directly through our website for the best chance of getting noticed. It’s the easiest way for us to keep track of your application and ensure it reaches the right people!
How to prepare for a job interview at Biffa
✨Know Your Numbers
As a Regional General Manager, you'll need to demonstrate strong financial acumen. Brush up on your P&L management skills and be ready to discuss how you've driven efficiencies and improved bottom-line results in previous roles. Prepare specific examples that showcase your ability to manage budgets and achieve targets.
✨Showcase Your Leadership Style
This role requires a people-first leadership approach. Think about how you've developed high-performance cultures in the past. Be prepared to share stories about how you've engaged and inspired teams, championed diversity, and led through coaching. Highlight your ability to create a collaborative working environment across multiple sites.
✨Strategic Vision is Key
You'll need to define and deliver regional strategies that align with organisational goals. Come equipped with insights into the industry and be ready to discuss how you would approach strategic growth initiatives. Think about potential challenges and opportunities in the London region and have a game plan ready to share.
✨Build Relationships
As a senior leader, building strategic partnerships is crucial. Prepare to discuss how you've successfully forged relationships within local networks and influenced key stakeholders. Think of examples where your commercial instincts helped anticipate challenges or identify opportunities that benefited your previous organisations.
