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- Tasks: Manage calls, assist drivers, and handle daily reports in a dynamic team environment.
- Company: Join Biffa, the UK's top choice for innovative waste management solutions.
- Benefits: Enjoy competitive pay, career growth, health benefits, and awesome discounts.
- Why this job: Be part of a mission to transform waste into sustainable power while developing your skills.
- Qualifications: Strong local knowledge, communication skills, and experience in transport or waste industries required.
- Other info: Biffa values diversity and inclusion, fostering a creative workplace for all.
The predicted salary is between 24000 - 36000 £ per year.
Traffic Dispatcher 2pm -11pm Changing the way people think about waste. At Biffa, we love working with waste. Whether were turning it into sustainable power, finding new ways to recycle it or simply keeping it off the streets, we believe every day is an opportunity to improve the lives of millions. Its a view thats shared by our 11,500+ people around the country, who trust us to provide them with a career thats always rewarding, often challenging, but never dull. And its why were the UKs No. 1 choice for business waste management. A quick look at the role. A well organised individual with a personable disposition is essential, with admin & call handling experience desirable. Why its an opportunity not to be wasted. The successful candidate will need to work as part of a team, with a wide variety of daily duties (a few examples listed below): Call handling – liaising with customers and/or our internal call centres and Biffa drivers. Daily debrief of Biffa drivers assisting with confirmation of work plus dealing with any anomalies/issues. Liaising with Biffas customer service department and/or direct with customers to resolve issues including any hazards identified by drivers. Order processing and confirmation + running and clearing daily reports. Administrative tasks and housekeeping. Requirements Heres what we require: Strong knowledge of the local area. Transport/Waste Industry experience. Exceptional communication skill with the ability to communicate in writing, on a one to one basis and via the phone with all levels including management, team members and internal/external customers. Ability to plan, organise and prioritise effectively. Experience of working to strict deadlines in a time critical environment. A willingness to adapt and develop skill-sets and knowledge which is determined by the role/business. Computer literate comfortable using business software and Microsoft Office Suite (specifically strong knowledge of Excel). Benefits And heres why youll love it at Biffa. Competitive salary Ongoing career development, training and coaching because if you dont grow, we dont grow. Generous pension scheme. Medical and dental scheme. Retail and leisure discounts. Holiday and travel discounts. Bike to work scheme. Plus, much more Dedicated to diversity. Being inclusive is core to our culture at Biffa; we believe different ideas, perspectives and backgrounds are key to developing a creative and effective working environment that represents our communities and generates the best outcomes for colleagues, customers and stakeholders, which is why youll find us championing diversity, equity and inclusion at every turn. JBRP1_UKTJ
Biffa | Traffic Dispatcher - PM Shift employer: Biffa
Contact Detail:
Biffa Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Biffa | Traffic Dispatcher - PM Shift
✨Tip Number 1
Familiarize yourself with the local area and its waste management needs. Understanding the specific challenges and opportunities in your region will help you stand out as a candidate who is not only knowledgeable but also genuinely interested in improving waste management.
✨Tip Number 2
Highlight any previous experience in the transport or waste industry during your conversations. This will demonstrate your familiarity with the sector and show that you can hit the ground running in this role.
✨Tip Number 3
Practice your communication skills, especially over the phone. Since the role involves liaising with customers and drivers, being able to convey information clearly and effectively will be crucial for success.
✨Tip Number 4
Be prepared to discuss how you manage your time and prioritize tasks. The ability to work under pressure and meet strict deadlines is essential, so having examples ready will showcase your organizational skills.
We think you need these skills to ace Biffa | Traffic Dispatcher - PM Shift
Some tips for your application 🫡
Understand the Role: Take the time to thoroughly read the job description for the Traffic Dispatcher position at Biffa. Make sure you understand the key responsibilities and requirements, as this will help you tailor your application.
Highlight Relevant Experience: In your CV and cover letter, emphasize any previous experience in call handling, administration, or the transport/waste industry. Use specific examples to demonstrate your skills in communication and organization.
Showcase Your Skills: Make sure to highlight your exceptional communication skills and your ability to work under pressure. Mention your proficiency with Microsoft Office, especially Excel, as this is a key requirement for the role.
Personalize Your Application: Address your cover letter to the hiring manager if possible, and express your enthusiasm for working at Biffa. Mention how your values align with their commitment to sustainability and diversity.
How to prepare for a job interview at Biffa
✨Know the Waste Industry
Familiarize yourself with the waste management sector, especially Biffa's role in it. Understanding their services and how they contribute to sustainability will show your genuine interest in the company.
✨Highlight Communication Skills
Prepare examples that demonstrate your exceptional communication abilities. Be ready to discuss how you've effectively handled calls or resolved issues in previous roles, as this is crucial for the Traffic Dispatcher position.
✨Demonstrate Organizational Skills
Since the role requires planning and prioritizing tasks, think of instances where you successfully managed multiple responsibilities. Share specific strategies you used to stay organized and meet deadlines.
✨Show Adaptability
Biffa values individuals who are willing to adapt and learn. Be prepared to discuss how you've embraced change in past jobs and how you can apply that flexibility in a fast-paced environment.
