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For Companies At a Glance
- Tasks: Manage supplier relationships and negotiate contracts to drive performance and compliance.
- Company: Join Biffa, a leader in waste management with a commitment to sustainability.
- Benefits: Competitive salary, hybrid work model, and opportunities for professional growth.
- Why this job: Make a real impact on waste management while developing your career in a dynamic environment.
- Qualifications: Strong communication skills, attention to detail, and experience in supplier management.
- Other info: Inclusive culture that values diverse perspectives and fosters creativity.
The predicted salary is between 30000 - 42000 £ per year.
This role supports the management of relationships between Biffa and its subcontracted service partners. Responsibilities include price negotiation, onboarding new products, and desk-based supplier management for partners with an annual spend under £150k. The role also ensures suppliers meet agreed KPIs and SLAs, maintain compliance standards, and manages background data and pricing tables for suppliers overseen by the Commercial Managers.
Your Core Responsibilities
- Act as a key point of contact between the business and a portfolio of subcontracted service partners
- Support Commercial Managers with supplier strategy, service performance, compliance, and pricing negotiations
- Manage a portfolio of suppliers with annual spend under £150k, ensuring strong commercial and operational performance
- Maintain and manage supplier data, pricing tables, and account information
- Negotiate improved commercial terms, including annual cost increases such as landfill tax
- Implement and manage SLAs and KPIs to drive supplier performance
- Resolve supplier invoice queries in collaboration with the invoice reconciliation team
- Produce clear commercial reporting to identify opportunities and risks across your patch
- Provide full administrative support across all aspects of supplier management
Requirements
- Strong attention to detail with a compliance-driven mindset
- Confident, articulate communicator with the ability to build and maintain effective supplier relationships
- Analytical and commercially minded, able to assess issues, interpret financial data, and deliver practical solutions
- Proven experience managing suppliers and delivering against KPIs
- Resilient and adaptable, with the ability to perform under pressure and meet tight deadlines
- Organised and proactive, able to plan, prioritise, and manage multiple tasks
- Skilled in negotiation and conflict resolution to achieve positive outcomes
- Trustworthy and professional, with the ability to handle confidential information
- Competent in Microsoft Office, particularly Excel
- Minimum GCSE (or equivalent) in Maths and English, with flexibility to travel and a willingness to develop
At Biffa, we love working with waste. Whether we're turning it into sustainable power, finding new ways to recycle it or simply keeping it off the streets, we believe every day is an opportunity to improve the lives of millions. Being inclusive is core to our culture at Biffa; we believe different ideas, perspectives and backgrounds are key to developing a creative and effective working environment that represents our communities and generates the best outcomes for colleagues, customers and stakeholders.
Commercial Support Manager in Aylesbury employer: Biffa
Contact Detail:
Biffa Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Commercial Support Manager in Aylesbury
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its values. Understand Biffa's mission and how they approach waste management. Tailor your answers to show how you can contribute to their goals.
✨Tip Number 3
Practice your negotiation skills! Since the role involves price negotiations, be ready to discuss your approach to achieving better commercial terms. Role-play with a friend to build confidence.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in joining the Biffa team and making a difference in waste management.
We think you need these skills to ace Commercial Support Manager in Aylesbury
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Commercial Support Manager role. Highlight your experience with supplier management, negotiation skills, and any relevant KPIs you've worked with. We want to see how your background aligns with what we're looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about the role and how you can contribute to our mission at Biffa. Be sure to mention your attention to detail and compliance-driven mindset, as these are key for us.
Showcase Your Communication Skills: As a key point of contact, strong communication is essential. In your application, give examples of how you've built and maintained effective relationships with suppliers. We love seeing candidates who can articulate their thoughts clearly and confidently!
Apply Through Our Website: Don't forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team at Biffa!
How to prepare for a job interview at Biffa
✨Know Your Numbers
Since the role involves managing supplier data and pricing tables, brush up on your numerical skills. Be prepared to discuss how you’ve used data to drive decisions in past roles, especially when it comes to negotiating prices or assessing supplier performance.
✨Showcase Your Communication Skills
As a key point of contact for suppliers, strong communication is essential. Practice articulating your thoughts clearly and confidently. Think of examples where you've successfully built relationships or resolved conflicts with suppliers, as these will demonstrate your ability to maintain effective partnerships.
✨Demonstrate Your Compliance Mindset
With a focus on compliance and KPIs, be ready to discuss how you ensure standards are met. Prepare examples of how you've managed compliance in previous roles, and think about how you would approach ensuring suppliers meet their SLAs.
✨Be Proactive and Organised
This role requires juggling multiple tasks and deadlines. Share your strategies for staying organised and prioritising work. You might want to mention any tools or methods you use to keep track of supplier information and performance metrics.
